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AutoNation Hyundai Mall of Georgia

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(4,298 Reviews)
66
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
331
Total ReScores
4.8
ReScore Average
66
Net Promoter Score ®

Business Details

About

AutoNation Hyundai Mall of Georgia, formerly Team Hyundai Mall of Georgia, is located in Buford, GA and provides service to the greater Atlanta area. Our highly skilled technicians are here to assist you with all of your service needs, from routine maintenance, to major repairs, and even custom parts and accessories! Call us today to AutoNation Hyundai Mall of Georgia, formerly Team Hyundai Mall of Georgia, is located in Buford, GA and provides service to the greater Atlanta area. Our highly skilled technicians are here to assist you with all of your service needs, from routine maintenance, to major repairs, and even custom parts and accessories! Call us today to schedule an appointment, our visit our website to get started! ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(770) 674-6079

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3445 Buford Drive Buford, GA 30519
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(4,298 Reviews)

RS
gravatar
Rob S.
Buford, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/08/2022
0
Category: Service
Didn’t fix my car the first time, charged me twice.
They don’t honor their one year service warranty. Brought my Genesis in for sunroof repair and they misdiagnosed it and after several weeks of back and forth they decided to grease the tracks on the roof. This didn’t fix it and required me to pay the warranty deductible twice to get it fixed now as I bring it in less than a year later. When I brought this up with the service manager he said I had no proof (the proof was right there in their system). He told me he didn’t care if I bought a car elsewhere in the future and told me I was not logical. In fact he told me bottom line you owe the $100 before he even heard the story. He interrupted me constantly. I’ve never been treated like that before, let alone over $100. Disappointed in Hyundai Mall of Georgia. Was less about the frustration on a double deductible and more so how I was treated.
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