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Japanese Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(719 Reviews)
92
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
6
Total ReScores™
4.8
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

People are constantly searching and asking "Where can I find a quality and trustworthy auto repair near me?". At our Japanese Auto Repair Suwanee location, the objective is to repair your vehicle better than factory quality standards at affordable prices. Our car service mechanics use the latest state-of-the-art diagnostic and test People are constantly searching and asking "Where can I find a quality and trustworthy auto repair near me?". At our Japanese Auto Repair Suwanee location, the objective is to repair your vehicle better than factory quality standards at affordable prices. Our car service mechanics use the latest state-of-the-art diagnostic and test equipment supervised by a Mechanical Engineer with a Masters Degree and over 30 years of experience. Our highly trained, ASE certified factory technicians share in the JAR sentiment that you and your vehicle deserve only the best of care. Having served Suwanee, Georgia and the surrounding cities for years, we are the area’s trusted dealer alternative. Learn more about our auto service in Suwanee, GA and see why so many customers trust us with all of their Japanese car repair needs. WE ACCEPT ALL LOCAL COMPETITOR COUPONS & ALL EXTENDED WARRANTIES. ...more

Categories
Auto Maintenance, Import Auto Repair, Oil Change
Contact
(678) 482-5558
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
920 Peachtree Industrial Blvd Suwanee, GA 30024
Get Directions
Japanese Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(719 Reviews)
Write a Review
Recent Reviews
CK
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CHRISTOPHER K.
Gainesville, GA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2025
verified customerVerified Customer
10
Returning Customer Will Continue to Return!
Japanese Auto Repair is where I take my vehicle for everything from major issues to basic service and oil changes, etc. These guys are great! And I continue to recommend them.
NR
Nancy R.
Suwanee, GA
Honda HR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
Category: Service
Spoke with Mike. He said the repairs worked.
Recommended
Verified Customer
Duluth, GA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Major oil leak
After having my car serviced at another repair shop for a large oil leak, then having it reserviced again for the same leak ($$$$$) only to have it leak again I took it to JAR. They repaired it and found some shoddy work done by the previous shop as well as a couple other issued I thought had been addressed by the first repair shop.
LS
Laura S.
Suwanee, GA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
Category: Service
Laura said it was great.
Recommended
LM
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LEE M.
Suwanee, GA
Lexus SC 430
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Auto repair visit
Great job! Air cond is now operating as it should! Thanks again for your excellent service. Will see you again when needed
Verified Customer
Duluth, GA
Lexus UX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Excellent & speedy service
Fast turn-around, great price with coupons, and friendly atmosphere!
LM
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Lee M.
Suwanee, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
10
Auto service
Excellent experience! Staff are very knowledgeable and work performed was excellent. Iwill return for future auto repairs
RP
Raj P.
Cumming, GA
Lexus GX 460
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
Category: Service
Raj said he had a great service experience. The technicians were informative, honest, and offered a good price.
Recommended
SHAD H. from Japanese Auto Repair responded on 05/27/2025 10:24 AM

Dear Raj,

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a great service experience with us. Our technicians work hard to be informative, honest, and fair with pricing, so it's incredibly rewarding to know that stood out to you.

We truly appreciate your support and look forward to helping you with any future automotive needs.

Warm regards,
The Japanese Auto Repair Team

AA
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ALAN A.
Suwanee, GA
Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Fast turn
Good people to work with!
SHAD H. from Japanese Auto Repair responded on 05/20/2025 01:24 PM

Thank you so much for the 5-star review, Alan! We're glad to hear you had a great experience with us. It was a pleasure working with you, and we truly appreciate your kind words. If you ever need anything in the future, we're here to help!

— The Japanese Auto Repair Team

RL
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RALPH L.
Suwanee, GA
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
9
very good
very nice front counter service to have remote battery replaced
SHAD H. from Japanese Auto Repair responded on 05/13/2025 10:01 AM

Thank you so much Ralph for the 5-star review! We're glad to hear you had a great experience with our front counter team while getting your remote battery replaced. We truly appreciate your support and look forward to helping you again in the future!

— The Team at Japanese Auto Repair

Verified Customer
Suwanee, GA
Mazda CX-30
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Excellent
They are friendly and work very quickly.
SHAD H. from Japanese Auto Repair responded on 05/07/2025 06:51 AM

Thank you so much for the 5-star review! We're thrilled to hear that you found our team friendly and appreciated our quick service. At Japanese Auto Repair, we’re committed to providing fast, reliable, and courteous care every time. We look forward to seeing you again when you need us!

JW
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JIM W.
Suwanee, GA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Fast, friendly service!
I've been a customer for many years for Honda and Toyota vehicles. I've always had excellent customer service with the most important aspects being their expertise and honesty.
SHAD H. from Japanese Auto Repair responded on 05/06/2025 11:54 AM

Hi Jim,
Thank you so much for your loyal support over the years and for taking the time to leave this wonderful 5-star review. We're honored to be your go-to shop for your Honda and Toyota vehicles. It means a lot to hear that our expertise and honesty have made a lasting impression. We truly value your trust and look forward to continuing to provide the excellent service you’ve come to expect!

TW
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TONI W.
Buford, GA
Toyota Camry
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2025
verified customerVerified Customer
9
New Tires/Alignment Service
I really appreciate customer service with assisting me with finding affordable tires for my car. I wasn’t pressured into the idea of getting my tires at JAR but the focus was making sure I had the best tires, at the best competitive rates for my specific vehicle. I always appreciate JAR’s staff as they continue to serve and care for the individual needs of their customers.
SHAD H. from Japanese Auto Repair responded on 05/06/2025 11:56 AM

Hi Toni,
Thank you so much for your kind words and this thoughtful 5-star review! We're so glad to hear that our team was able to assist you in finding the right tires without any pressure—just honest guidance and a focus on what’s best for you and your vehicle. Your appreciation means a lot to us, and we're grateful for the opportunity to continue serving your automotive needs with care and integrity. Looking forward to seeing you again!

KB
Keith B.
Duluth, GA
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
Category: Service
Keith said they were friendly and fixed his problem.
Recommended
SHAD H. from Japanese Auto Repair responded on 04/28/2025 08:55 AM

Hi Keith,
Thank you so much for the 5-star review! We're glad to hear you had a great experience with us and that our team was able to fix the issue and treat you with the friendliness we strive for. If you ever need anything in the future, we’re here to help. Safe driving!

– The Japanese Auto Repair Team

AN
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ANAND N.
Johns Creek, GA
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Expert care by a great team
I take all my Japanese and Korean cars to them. Patrick is my go to guy with a wealth of knowledge and very helpful. David also is great. Honest guys and I haven’t experienced much upsell at all. Costs are lower than the dealership and they actually do the work. Great place for used car presale inspections.
SHAD H. from Japanese Auto Repair responded on 04/18/2025 02:01 PM

Hi Anand,

Thank you so much for the awesome 5-star review! We’re honored to be your go-to shop for your Japanese and Korean vehicles. Patrick and David will be thrilled to hear your kind words—our team works hard to provide honest, knowledgeable service, and it means a lot to see that recognized.

We’re also glad you’ve found value in our pricing and presale inspections—transparency and trust are everything to us. Looking forward to continuing to take great care of your vehicles!

All the best,
The Team at Japanese Auto Repair

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