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Automotion

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(274 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores
3.0
ReScore Average
85
Net Promoter Score ®

Business Details

About

If you’re looking for exotic and luxury auto repair in Reno, NV, you’ve found us. Here at Automotion we work hard to earn your trust and loyalty. We know how important it is to find a Reno car service you can rely on, so your satisfaction is our top priority each and every day. Our professional automotive service offers you years of If you’re looking for exotic and luxury auto repair in Reno, NV, you’ve found us. Here at Automotion we work hard to earn your trust and loyalty. We know how important it is to find a Reno car service you can rely on, so your satisfaction is our top priority each and every day. Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Reno, we are totally confident that Automotion is the best option in town! ...more

Categories
Car Maintenance, Auto Maintenance, Tires
Contact
(775) 284-9444

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
225 Telegraph St Reno, NV 89502
Automotion's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(274 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

Continue reading recommended reviews


AS
Aprial S.
Reno, NV
This review is currently pending verification from the business.
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/28/2025
verified customerVerified Customer
Category: Service
Aprial said there was very poor communication and the service took longer than anticipated. She called the business every 2 days for updates. The expected return date was always put off. The finished product was done well, however, the $250 deductible was not honored from RepairPal.
Recommended

PM
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Pat M.
Doyle, CA
This review is currently pending verification from the business.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
Excellent service!
The staff here are friendly, capable and very good at taking care of customers. I was in and out quickly with problem solved!

SM
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Susan M.
Reno, NV
This review is currently pending verification from the business.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
10
Excellent customer service and repair
My Highlander needed major engine work. I trusted Automotion to diagnose and perform the repairs. I have been taking my cars to them for at least 10 years. Due to the length of time to perform the repairs, they gave me a loaner car. This helped me tremendously. They are the best. You are in good hands with them.

BG
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Blaine G.
Sparks, NV
This review is currently pending verification from the business.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Regular maintenance on our Porsche
I would not take our car to anyone else in town. Very flexible on appointments, excellent service at both the counter and the service bay. Might be a bit pricey but you get what you pay for. Auto maintenance is not the place to cut cost corners.

This review violates the SureCritic Review Policy.

CL
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CLARK L.
Minden, NV
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/22/2022
0
I’d do no stars if possible
They are under new ownership but they didn’t have a record of an promise made to me to repair my window correctly after I paid a significant sum for the repair that was not done properly. When I pointed it out to the old owner he said not to worry, they’d get to it next time I came in. Each time I went back for one type of job or another the repair was never made but I always got a promise to have it repaired “the next time.” It never was. I was determined to get this done on my latest maintenance work last week. They had no record of the window and the estimate for work increased by around $500. I was going to work this out. I was taken to a car rental place I’ve used for the many years I’ve used Automotion. I learned the rental place and Automotion had some type of blow up and I couldn’t rent a car. I went back and got my car. Horrible way to treat a long time customer who had very costly repairs done just last year. How quickly some businesses forget.
Clark L.

JR
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James R.
La Quinta, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/03/2022
0
Owner a liar
Had power steering components repaired/replaced at this shop. All failed right away. Instead of offering to help or redo, Nick gave me a bogus warranty hot line number to call. The owner refused all contact. I was forced to use another shop to perform the repairs, with what I paid AutoMotion down the drain. The owner here is a liar.

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