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Autohaus Schmid

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(774 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Our business opened its doors in 1975, servicing only Mercedes-Benz until 1990. As more European models came into our area, we widened our service capability and met the growing demand for specialists. Since staring out serving the San Mateo and Burlingame area in 1975 we’ve become one of the area's oldest and most respected repair Our business opened its doors in 1975, servicing only Mercedes-Benz until 1990. As more European models came into our area, we widened our service capability and met the growing demand for specialists. Since staring out serving the San Mateo and Burlingame area in 1975 we’ve become one of the area's oldest and most respected repair facilities while performing over 66,000 services and repairs along the way. ...more

Categories
Auto Repair, Oil Change, Transmission Repair
Contact
(650) 342-2248

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1213 Rollins Rd Burlingame, CA 94010-2407
Autohaus Schmid's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(774 Reviews)

JA
Jim A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Great service. Great prices
Brought my son’s car in for a new battery. Was done quickly and Paul was very flexible to our schedule for picking it up.

SG
Steve G.
San Francisco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Great service very happy
First time user, very happy with the service. Will definitely be going back.

NP
Nino P.
Redwood City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Service is always as expected.
They know Mercedes well. Repairs have always been good.

JD
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Joseph D.
Burlingame, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Great service as always
Paul is the best, my car has been running great ever since I started coming here

Verified Customer
San Mateo, CA
Mercedes-Benz S350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Good care.
Good council on car condition

AK
Anthony K.
Burlingame, CA
Mercedes-Benz A220
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Five Star Service
Paul and Josh always give the best customer service. We’ve been bringing both our Mercedes to Autohaus Schmidt for many years, and we’re always extremely satisfied with their work. They have the highest level of honesty, and integrity.

PH
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Peter H.
Burlingame, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Another five star experience
I have been a customer of Autohaus Schmid for many years and they never disappoint. I had routine maintenance due. I got the vehicle in early and asked for an early return to me for other appointments. I got back to pick up the vehicle just as Paul was dialing me to let me know everything was done. I really appreciate that he was concerned about my schedule. Very happy!

Verified Customer
San Francisco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Fast service
Fast service my car is ice cold now and i have good brakes

DM
Doug M.
Millbrae, CA
BMW 330i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Replaced brakes.
Paul gave me a fast quote and a good price and took care of my brake problem.
Will be using them again for my German car needs.

Verified Customer
Burlingame, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Best service, as always!!!
Everyone is always so nice, professional and friendly. Will never go anywhere else.
Thanks to everyone.

FB
Fulia B.
San Mateo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Fantastic experience
I had a fantastic experience with Autohaus Schmid. From start to finish, the service was professional, efficient, and friendly. The staff provided a fair estimate before beginning any work. The repairs were completed on time.

What stood out most was their attention to detail and commitment to customer satisfaction. If they find an issue that needs further inspection, they always call first to explain the rationale and any potential extra costs before proceeding. This level of transparency and honesty is rare and highly appreciated.

IZ
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Ivan Z.
Burlingame, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Service and repair
Very professional and time efficient.

AA
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Andrew A.
Hayward, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
SL Serpentine Belt
Catastrophic failure of Serpentine Belt rendered my SL completely challenged to drive. Paul, Josh and Tech crew were again on their “A-Game” and were able to make the necessary repairs and advised of parts that need attention. Strong recommend for car care and service consults.

SG
Steve G.
Santa Clara, CA
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
PAUL fixed my catastrophic problem.
I had a crazy situation where rats ate through my cables. PAUL was able to rewire everything and fix it so my cables are protected in the future and he went over and above and I’m very grateful.

AL
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Al L.
Burlingame, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Very professional
Very professional
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