Autobahn Collision

We appreciate your feedback and are delighted to hear you had such a positive experience with us. It's always great to know that our team's efforts, especially Dan's, are making a difference. We'll make sure to keep the clean job streak going—no one likes a messy repair! If you need anything in the future, we’re just a phone call away.

Thank you for bringing this to our attention. We're disappointed to hear about your experience with our customer service and communication. This does not align with the high standards we strive to maintain. We sincerely apologize for the frustration and inconvenience this has caused you. We are taking your feedback seriously and will use it to improve our processes and ensure that our customers receive the prompt and clear communication they deserve. We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a better experience in the future.

I will reach out to you directly to discuss what happened and what we can do better!! I apologize for the situation that you went through, this is not normal for us.

Respectfully, Scott Irvine
General Manager @ Autobahn Collision