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SureCritic / Auto Diagnostics
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Auto Diagnostics

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(24 Reviews)
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Score Details

5 stars
75%
4 stars
8%
3 stars
8%
2 stars
<1%
1 star
8%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Contact
(414) 774-8863
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
11321 W Greenfield Ave West Allis, WI 53214
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Auto Diagnostics' Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(24 Reviews)
Write a Review
Recent Reviews
SW
gravatar
Shakana W.
Milwaukee, WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/28/2021
Don’t Waste Your Time Here!
Paid 500+ For A Turbine Speed Sensor (Inside Transmission). They Had My Car For 4 Days. Called Two Weeks Later To Let Him Know My Car Had The Same Problem & The Phone Was Disconnected w/ A New Number! 1 Month Later I Go To A Transmission Shop & The Guy Told Me He Had To Put A Seal On My Speed Sensor.
Not Recommended
JD
James D.
Wisconsin
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2019
verified customerVerified Customer
Category: Service
James said that he had an unusual problem, and the staff kept at it until it was completed. They also road tested the vehicle to make sure everything was correct. Eric was very thorough in calling and keeping him up to date.
Recommended
NC
Nick C.
Milwaukee, WI
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2019
verified customerVerified Customer
Category: Service
Nick said that he visited the business for a pretty simple service and they were able to complete it well. He stated he would definitely recommend the business for service.
Recommended
GS
Garrett S.
Wisconsin
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2019
verified customerVerified Customer
Category: Service
Garrett said he was satisfied with the service, and the staff did a great job and treated him well.
Recommended
JB
Jim B.
Milwaukee, WI
Chevrolet Cruze
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/21/2019
verified customerVerified Customer
Category: Service
Jim said the business did a pretty good job, they're professional and knowledgeable.
Recommended
FW
Frank W.
Milwaukee, WI
Chevrolet Uplander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2019
verified customerVerified Customer
Category: Service
Frank said the employees were courteous. They were hospitable. They provided excellent service.
Recommended
KT
Krissy T.
New Berlin, WI
Chevrolet TrailBlazer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/08/2019
verified customerVerified Customer
Category: Service
Krissy said she has wasted $1000 with the business as they did not fix the problem and are now just trying to throw parts at it to fix it. Their sign says that they do not guess, they test, but they still misdiagnosed the problem.
Not Recommended
Verified Customer
Milwaukee, WI
Toyota RAV4
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/27/2018
verified customerVerified Customer
Changes at Auto Diagnostics
I have been going to Auto Diagnostics for probably 15 years. Even though it is quite a distance and I usually have to take off from work as they do not have Saturday hours, I do it because their work was quality and the customer service was very good. Recently, perhaps last year, the place was sold. I have gone there probably twice since that time, including this last visit. I took off work and come in because of a problem with my accelerator. After checking my car over, the diagnosis was that I needed a new accelerator pedal. I also pointed out a fog light that was broken and they said they could fix both problems, but they didn't have parts. They told me the parts would be in the following Wednesday. To make sure they had the parts, I made an appointment for the Friday after that and took another day off of work. I arrived on time and they said they didn't even have the parts ordered yet. I assumed they could get them in short order, but it took hours for the parts to arrive. I was sitting in the freezing cold waiting room for 6 hours. Everyone was very nice and the desk man called the parts place several times and finally went himself to pick up the parts. While I really appreciated him doing this, I would think that the parts would have been ordered and in house when they told me they would be. This never happened before when Mark was the guy up front who ordered everything. I did appreciate the new guy explaining what was wrong with the car, in detail. He was very nice and seemed very knowledgeable. The work was good, once they got the parts and I am happy with that. I am not sure I will be going back because of the customer service.
Not Recommended
MR
Monika R.
Milwaukee, WI
Chevrolet Cavalier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2018
verified customerVerified Customer
Category: Service
Monika said they are excellent. They do terrific work and never try to sell things she doesn't need.
Recommended
AH
Austin H.
ST. FRANCIS, WI
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2018
verified customerVerified Customer
Category: Service
Spoke with Glen. He said that the business was quick and timely.
Recommended
FW
Frank W.
Milwaukee, WI
Chevrolet Uplander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2018
verified customerVerified Customer
Category: Service
Frank said the staff was prompt, courteous, did the job on time, took him in right away and he was satisfied. They're very good, treated him with respect, took care of him and explained everything.
Recommended
GW
Glen W.
New Holstein, WI
Chevrolet Chevy Express
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/14/2018
verified customerVerified Customer
Category: Service
Glen said the business gets the job done and he recommends them.
Recommended
CL
Carol L.
Milwaukee, WI
Buick Century
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2018
verified customerVerified Customer
Category: Service
Carol said the staff at this business did a good job. She was pleased with their service. Everyone at this business was nice.
Recommended
KK
Kevin K.
Milwaukee, WI
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2018
verified customerVerified Customer
Category: Service
Kevin said the business was very professional, very courteous and they also did a great job.
Recommended
MB
Maria B.
Waukesha, WI
Mitsubishi Lancer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2018
verified customerVerified Customer
Category: Service
Maria said she appreciates the mechanic explaining things to her when she went in not knowing what was going on with her vehicle. She could only tell them what she thought it might be. She was given the cost of the repairs and the option of getting it done, or not.
Recommended
Displaying Review 1 - 15 of 24 in total
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