business image

Auto Craft Inc.

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(38 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
98
Net Promoter Score ®

Business Details

About

For 55 years, Auto Craft, Inc. has been offering high-quality service and competitive pricing for our clients. When you come to Auto Craft, Inc., you'll become part of our family. We will work with you to get you exactly what you need for your vehicle.

We have earned our impeccable reputation through honesty, hard work, and years of
For 55 years, Auto Craft, Inc. has been offering high-quality service and competitive pricing for our clients. When you come to Auto Craft, Inc., you'll become part of our family. We will work with you to get you exactly what you need for your vehicle.

We have earned our impeccable reputation through honesty, hard work, and years of dedication to our clients.
...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(781) 963-1446

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
685 North St Randolph, MA 02368

Affiliations

AAA - Approved Auto Repair
Auto Craft Inc.'s Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(38 Reviews)

MO
gravatar
Michael O.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
10
Inspection sticker
The women at the desk were a delight and the inspection was done in a very timely manner
Sherry M. from Auto Craft Inc. responded on 07/11/2025 09:10 AM

Dear Michael,
Thank you for your kind review.We appreciate your feedback.Our goal is to always provide the best service possible.


JH
gravatar
John H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
10
Autocraft
Always happy with the work and service done on our vehicles.
Always a pleasure
Sherry M. from Auto Craft Inc. responded on 07/11/2025 09:35 AM

Dear John,
We so appreciate your recent review. We valueyour business.


LT
gravatar
Lily T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
10
Amazing Service
They were able to fit me in same-day, had very knowledgeable and friendly staff, and got my car fixed very quickly!
Sherry M. from Auto Craft Inc. responded on 07/11/2025 09:41 AM

Dear Lily,
We want you to know how much we appreciate your recent review. Thank you for your business.


BL
gravatar
Brian L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
10
Awesome service!! Super friendly.
Got a flat on the highway, towed here and thank goodness I was!!
Sherry M. from Auto Craft Inc. responded on 07/11/2025 09:30 AM

Dear Brian,
Thank you for your review.We look forward to your continued business.


JD
gravatar
James D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
10
Perfect service
Wonderful people and they booked me as soon as I came in. Will always come back.
Sherry M. from Auto Craft Inc. responded on 07/11/2025 09:20 AM

Dear James,
Thank you for your recent review. We appreciate your business.


GC
gravatar
Gladys C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
10
Autocraft
I had an emergency and they were planning an event for a new employee. They stopped their plans to service my vehicle. While there they served me coffee and great conversations. Hospitality makes a business also. Autocratic has not failed me yet. Been a client for over 2 years.
Sherry M. from Auto Craft Inc. responded on 06/25/2025 08:43 AM

Dear Gladys,
We appreciate your business. Thank you so much for your review.


GC
gravatar
Gladys C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
10
Autocraft
Every visit to Autoctaft is always a satisfied visit. You are welcomed by every person from the office to the mechanics with a feeling that they care. I really love it when I need to get work because you sort of feel at home. Conversation, hospitality and service are great. I would recommend Autocraft to everyone and have. Also they are honest, I say this because I have experienced different. Thank you to Janice and her staff for keeping me and my family riding safely.
Sherry M. from Auto Craft Inc. responded on 06/25/2025 08:38 AM

Dear Gladys,
We so appreciate your wonderful review. Thank you so much.


LM
gravatar
Linda M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
10
Unscheduled repair
I walked in without an appointment. They fit me in within a reasonable time. Reviewed the problem and helped me work out the most cost effective solution. The staff was both friendly and helpful
Sherry M. from Auto Craft Inc. responded on 06/25/2025 08:29 AM

Dear Linda,
We appreciate your recent review. We value your business.


MC
gravatar
Marshall C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
8
Great service at Auto Craft
The service is amazing at Auto Craft. The whole team is extremely friendly and thoughtful any time I need work done on my car.
Sherry M. from Auto Craft Inc. responded on 06/19/2025 09:17 AM

Dear Marshall,
Thank you for your recent review.We appreciate your business.


PD
gravatar
Patricia D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
10
5 stars are too few
Honesty, reliability, and product knowledge only touch the surface of the excellence of this business.
My family owned and operated a similar business for years. My husband's passing necessitated finding a source of help with our numerous vehicles. Janice and her caring, professional staff more than fit the bill. Jeff is a mechanic who knows his stuff and can explain it with clarity.
Sherry M. from Auto Craft Inc. responded on 06/19/2025 09:08 AM

Dear Pat,
We appreciate your kind words.Thank you so much.


JR
gravatar
Jill R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
10
Excellent service all around!!
I’ve been a customer at Autocraft around 10 years. I have no complaints whatsoever. Every time I come here I’m always treated like family.
Sherry M. from Auto Craft Inc. responded on 06/18/2025 08:15 AM

Dear Jill,
We appreciate your feedback. Our goal is to provide the best service possible. We value your business.


MB
gravatar
Mara B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
10
Inspection
The customer service is very friendly the service very quick in a reasonable time
Sherry M. from Auto Craft Inc. responded on 06/18/2025 08:10 AM

Dear Mara,
Thank you so much for your review. We appreciate your business.


MC
gravatar
Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
10
Recent Service
Knowledgeable and reliable service!
Sherry M. from Auto Craft Inc. responded on 06/11/2025 07:38 AM

Dear Mark,
We appreciate your feedback. Our goal is to provide the best service possible.Thank you for your business.


CT
gravatar
Chenice T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
10
Customer Excellence
The ladies are very welcoming, you can tell they always put the customer first
Sherry M. from Auto Craft Inc. responded on 06/11/2025 07:32 AM

Dear Chenice,
Thank you for your great review. We appreciate your business.


CJ
gravatar
Carson J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
10
Great shop!
Auto craft is always quick, kind, careful, and well-priced! Never had a bad experience here!
Sherry M. from Auto Craft Inc. responded on 06/05/2025 08:40 AM

Dear Carson,
Thank you so much for your review.We value your business. Our goal is to provide the best service possible.


Displaying Review 1 - 15 of 38 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.