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Auto Craft Inc.

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(34 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
98
Net Promoter Score ®

Business Details

About

For 55 years, Auto Craft, Inc. has been offering high-quality service and competitive pricing for our clients. When you come to Auto Craft, Inc., you'll become part of our family. We will work with you to get you exactly what you need for your vehicle.

We have earned our impeccable reputation through honesty, hard work, and years of
For 55 years, Auto Craft, Inc. has been offering high-quality service and competitive pricing for our clients. When you come to Auto Craft, Inc., you'll become part of our family. We will work with you to get you exactly what you need for your vehicle.

We have earned our impeccable reputation through honesty, hard work, and years of dedication to our clients.
...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(781) 963-1446

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
685 North St Randolph, MA 02368

Affiliations

AAA - Approved Auto Repair
Auto Craft Inc.'s Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(34 Reviews)

JD
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James D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
10
Perfect service
Wonderful people and they booked me as soon as I came in. Will always come back.

GC
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Gladys C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
10
Autocraft
I had an emergency and they were planning an event for a new employee. They stopped their plans to service my vehicle. While there they served me coffee and great conversations. Hospitality makes a business also. Autocratic has not failed me yet. Been a client for over 2 years.
Sherry M. from Auto Craft Inc. responded on 06/25/2025 08:43 AM

Dear Gladys,
We appreciate your business. Thank you so much for your review.


GC
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Gladys C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
10
Autocraft
Every visit to Autoctaft is always a satisfied visit. You are welcomed by every person from the office to the mechanics with a feeling that they care. I really love it when I need to get work because you sort of feel at home. Conversation, hospitality and service are great. I would recommend Autocraft to everyone and have. Also they are honest, I say this because I have experienced different. Thank you to Janice and her staff for keeping me and my family riding safely.
Sherry M. from Auto Craft Inc. responded on 06/25/2025 08:38 AM

Dear Gladys,
We so appreciate your wonderful review. Thank you so much.


LM
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Linda M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
10
Unscheduled repair
I walked in without an appointment. They fit me in within a reasonable time. Reviewed the problem and helped me work out the most cost effective solution. The staff was both friendly and helpful
Sherry M. from Auto Craft Inc. responded on 06/25/2025 08:29 AM

Dear Linda,
We appreciate your recent review. We value your business.


MC
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Marshall C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
8
Great service at Auto Craft
The service is amazing at Auto Craft. The whole team is extremely friendly and thoughtful any time I need work done on my car.
Sherry M. from Auto Craft Inc. responded on 06/19/2025 09:17 AM

Dear Marshall,
Thank you for your recent review.We appreciate your business.


PD
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Patricia D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
10
5 stars are too few
Honesty, reliability, and product knowledge only touch the surface of the excellence of this business.
My family owned and operated a similar business for years. My husband's passing necessitated finding a source of help with our numerous vehicles. Janice and her caring, professional staff more than fit the bill. Jeff is a mechanic who knows his stuff and can explain it with clarity.
Sherry M. from Auto Craft Inc. responded on 06/19/2025 09:08 AM

Dear Pat,
We appreciate your kind words.Thank you so much.


JR
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Jill R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
10
Excellent service all around!!
I’ve been a customer at Autocraft around 10 years. I have no complaints whatsoever. Every time I come here I’m always treated like family.
Sherry M. from Auto Craft Inc. responded on 06/18/2025 08:15 AM

Dear Jill,
We appreciate your feedback. Our goal is to provide the best service possible. We value your business.


MB
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Mara B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
10
Inspection
The customer service is very friendly the service very quick in a reasonable time
Sherry M. from Auto Craft Inc. responded on 06/18/2025 08:10 AM

Dear Mara,
Thank you so much for your review. We appreciate your business.


MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
10
Recent Service
Knowledgeable and reliable service!
Sherry M. from Auto Craft Inc. responded on 06/11/2025 07:38 AM

Dear Mark,
We appreciate your feedback. Our goal is to provide the best service possible.Thank you for your business.


CT
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Chenice T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
10
Customer Excellence
The ladies are very welcoming, you can tell they always put the customer first
Sherry M. from Auto Craft Inc. responded on 06/11/2025 07:32 AM

Dear Chenice,
Thank you for your great review. We appreciate your business.


CJ
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Carson J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
10
Great shop!
Auto craft is always quick, kind, careful, and well-priced! Never had a bad experience here!
Sherry M. from Auto Craft Inc. responded on 06/05/2025 08:40 AM

Dear Carson,
Thank you so much for your review.We value your business. Our goal is to provide the best service possible.


KL
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Kelly L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
10
Best Auto Repair Shop!
The people who work here are very professional and polite. Janice is very upfront on costs and tries to get the best price for the customer. She is a great communicator - she will often explain what needs to be repaired and why (if you bring your car in for an inspection). Overall, Auto Craft has a quality that I look for when it comes to auto repair shops: integrity. I cannot overstate how much I recommend this shop.
Sherry M. from Auto Craft Inc. responded on 05/28/2025 07:06 AM

Dear Kelly,
We appreciate your kind words. Thank you for your business.


TN
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Tran N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
10
Recommend
I very happy because I can found AAA to take care my car, the staff very friendly, make I feel comfortable and I believed them too, they very professional, clearly, and details. High recommend
Sherry M. from Auto Craft Inc. responded on 05/28/2025 07:02 AM

Dear Tran,
We appreciate your review.Thank you so much.


JR
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Josh R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
10
Inspection service.
Well its like this...60 year anniversary of the business and running beautifully. When one is in the business that long, it is testament to the superior quality of the operation. Best shop this side of Randolph MA.
Long may they reign!
Sherry M. from Auto Craft Inc. responded on 05/28/2025 06:59 AM

Dear Josh,
Thank you for your review. We want you to know how much we appreciate your business. Our goal is to always provide the best service possible.


DM
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Darryln M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
10
Wouldn’t trust anyone else with my vehicles
I drive over 40 minutes to go to Autocraft because of their mechanical expertise, high-level of integrity, and customer – centric service. I wouldn’t trust anyone else with my vehicles.
Sherry M. from Auto Craft Inc. responded on 05/22/2025 08:39 AM

Dear Darryln,
We appreciate your kind words. we value your business.


Displaying Review 1 - 15 of 34 in total
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