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Auto Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(954 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

For years Auto Center has been there for the people of Chappaqua. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Chappaqua has to offer.

Auto Center was founded on the basic idea that everyone deserves respect. It is our mission to
For years Auto Center has been there for the people of Chappaqua. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Chappaqua has to offer.

Auto Center was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Auto Center the best car service in Chappaqua!
...more

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(914) 244-5136

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
480 Bedford Rd, Chappaqua, NY 10514

Affiliations

ASE
ASE - Master Certification
Technet
Auto Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(954 Reviews)

CM
Cathi M.
South Salem, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Always a good experience at Auto Center!
I wouldn’t go anywhere else for my car. Fast and friendly service. Good prices.
I’m treated with respect.

WH
Warren H.
Ossining, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
Category: Service
Warren said they only had his vehicle for one day. They were able to fix part of it, but they are awaiting parts to fix the rest.
Recommended

BJ
Banza J.
Bedford, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Work done on time
Work done quickly
The Team A. from Auto Center responded on 04/23/2025 09:35 AM

It sounds like you had a speedy experience with us! We pride ourselves on getting the job done efficiently while still ensuring quality. We appreciate you taking the time to share your thoughts, and we're glad we could help you get back on the road quickly. Let us know if there's anything else we can assist with!


LN
Laura N.
Pleasantville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Always great
Long time customer- this place is the best.
The Team A. from Auto Center responded on 04/21/2025 09:34 AM

We appreciate your loyalty and are glad to know that you consider us the best! It’s customers like you that make our auto center feel like a home away from home. If we had a trophy for the best customers, you’d definitely be in the running! Your continued support keeps us motivated, and we're here for all your automotive needs.


Verified Customer
Somers, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Service
I called and Auto Center immediately had me come to their garage and fixed problem.
They are the best.
The Team A. from Auto Center responded on 04/21/2025 09:34 AM

We appreciate you taking the time to share your experience with us. It's great to hear that we could jump into action and get your car back on the road quickly. If we had a dollar for every time someone called us the best, we might just be able to build a new garage! Here's to keeping you on the move.


JN
John N.
Valhalla, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Reliable
Always come through when in a pinch
The Team A. from Auto Center responded on 04/21/2025 09:34 AM

We appreciate your faith in us during those urgent moments. It's our job to make sure you’re not left in a lurch, so we're glad to hear we’ve come through when you needed us most. Life can throw some unexpected twists, but with us in your corner, it sounds like you've got a reliable pit stop!


PR
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PHIL R.
Katonah, NY
Mercedes-Benz 560SL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
always a great experience.
Tha best people running the place and working on the cars. Fast, honest and knowledgeable. Always the best service anywhere.
The Team A. from Auto Center responded on 04/16/2025 09:34 AM

It's fantastic to hear that you had such a wonderful experience with our team! Fast service, honesty, and knowledge are our secret ingredients for success, and it seems like they did the trick for you. We aim to be the automotive dream team, and feedback like this makes us feel like we've hit the jackpot. Here's to smooth rides and happy times ahead!


CS
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Christian S.
Bronx, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
10
Full Brake Service
I recently inquired about getting a full brake job for my 2016 Subaru WRX, and Frank immediately reached out to schedule my appointment. He was incredibly accommodating and flexible with timing, which made the process super convenient.

As soon as I walked into the shop, I knew I came to the right place, clean, professional, and welcoming. John worked on my car, and I couldn’t be happier with the level of service I received.

If you want your vehicle taken care of the right way, look no further. These guys go above and beyond. Highly recommend!
The Team A. from Auto Center responded on 04/15/2025 09:34 AM

We appreciate you taking the time to share your experience! It sounds like Frank and John made quite the dynamic duo, turning a potentially stressful brake job into a seamless appointment. We're glad to hear our shop made such a positive impression, because who likes waiting in a messy place, right? Your recommendation means a lot to us, and we look forward to keeping your Subaru WRX in tip-top shape!


JO
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Jennifer O.
Pleasantville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Excellent service
Very easy to make an appointment. My car needed an inspection. The service was quick and I was kept informed about the status via text. Very clean facility. Would recommend this auto center to anyone who cares about quality service.
The Team A. from Auto Center responded on 04/14/2025 09:35 AM

We're glad to hear that your appointment was a breeze and that you found our inspection process to be quick and informative. It sounds like our texting service was on point—who knew keeping you in the loop could be so high-tech? We take pride in maintaining a clean facility, as we believe a tidy space makes for a happy car. Your recommendation means a lot to us! Here's to many more smooth rides ahead!


KO
Karpenko O.
Ridgewood, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Karpenko said they were excellent. He didn't have any issue with them, they did the service he asked for. There wasn't much communication but everything was fine.
Recommended
The Team A. from Auto Center responded on 04/14/2025 09:35 AM

We appreciate your feedback and are glad to hear that you found our service excellent. Sometimes we might be a bit like ninjas—here and gone without a sound—but we’re happy to know everything went smoothly with your request. Should you ever need further assistance or have questions, don’t hesitate to reach out. Your vehicle deserves the best!


RW
Rob W.
Irvington, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Friendly and excellent work.
I am always happy with the work done on my cars. Work always done timely and with a smile.
The Team A. from Auto Center responded on 04/10/2025 09:35 AM

We appreciate you taking the time to share your experience! It's always great to hear that our hard work is bringing smiles, both on our faces and yours. We believe in delivering quality service without keeping you waiting—after all, what good is a timely repair without a bit of joy sprinkled on top? Looking forward to keeping your cars in tip-top shape in the future!


RW
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Robert W.
Yorktown Heights, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
10
They take car of your car as if it was their own.
They are awesome and show respect for each customer. They take care of your car needs as if the car was their own.
The Team A. from Auto Center responded on 04/10/2025 09:35 AM

We're glad to hear that you found our team awesome and respectful! We believe that treating every car like it’s our own is the best way to keep things running smoothly. If our mechanic skills were an Olympic sport, we’d definitely be competing for gold! Thanks for choosing us for your car needs.


PP
Priscilla P.
Yonkers, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Tire Change
Had a tire issue Frank immediately assessed the problem took my car in. I also mentioned that I was a little pressed with time he didn’t hesitate he made it happen for me. My car was given back to me at 100%.
The Team A. from Auto Center responded on 04/09/2025 09:34 AM

We're glad to hear that Frank was able to come to your rescue in tire trouble without taking a coffee break in between! It's great to know you were back on the road with your car at 100%. We understand how precious time can be, and we appreciate you giving us the opportunity to help. Here's to smooth drives ahead!


EH
Erik H.
Mahopac, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
Category: Service
Erik said they're good.
Recommended
The Team A. from Auto Center responded on 04/08/2025 09:33 AM

We're glad to hear you think we're good! It's always nice to know our hard work is noticed. If there's anything specific that stood out to you, feel free to share—we're all ears! Your support helps keep our engines running smoothly.


RB
Richard B.
Pleasantville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Trustworthy with no upsell
I’m a big fan of Chappaqua Auto Center. They do what’s needed quickly and well and at a reasonable cost. And they don’t tell you about all the unexpected things that they could surprise you with. These guys want to build customers for the long term, and it shows.
The Team A. from Auto Center responded on 04/07/2025 09:34 AM

We're glad to hear you're enjoying your experiences at Chappaqua Auto Center. It sounds like we’ve hit the sweet spot of speed, quality, and cost – like a well-tuned engine! We believe in keeping things straightforward without sneaky surprises, just like a good road trip should be. Your support and trust in us for the long haul means a lot. Looking forward to keeping your vehicle in top shape for all your adventures!


Displaying Review 1 - 15 of 954 in total
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