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Auto Care Clinic

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,446 Reviews)
95
Write a Review
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Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
3
Total ReScores™
4.0
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

The Auto Care Clinic is an independently-owned and operated repair and service center based in Front Royal, Virginia. We service all automobiles up to one ton and specialize in Lexus, Acura, Mercedes, BMW, Honda, Toyota, and Subaru. The team consists of ASE Master Technicians that can do everything from oil changes to VA safety The Auto Care Clinic is an independently-owned and operated repair and service center based in Front Royal, Virginia. We service all automobiles up to one ton and specialize in Lexus, Acura, Mercedes, BMW, Honda, Toyota, and Subaru. The team consists of ASE Master Technicians that can do everything from oil changes to VA safety inspections. The Auto Care Clinic offers something different: a car maintenance and mechanical repair center that is focused on customer service and repeat business. ...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(540) 635-2455
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6768 Winchester Rd Front Royal, VA 22630
Get Directions
Auto Care Clinic's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,446 Reviews)
Write a Review
Recent Reviews
JD
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J D.
Front Royal, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
10
I was. Pleased with their Work
I was pleased with their Work
Auto Care Clinic T. from Auto Care Clinic responded on 06/24/2025 07:13 AM

Thank you!  We appreciate you for taking the time to leave us this review!  We're very happy you were pleased with our work and we look forward to being of service to you in the future!

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455

DH
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DEBBIE H.
Lake Frederick, VA
Subaru Impreza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Great people
Everyone is friendly and helpful. It’s how a service industry should be!
Auto Care Clinic T. from Auto Care Clinic responded on 06/23/2025 09:41 AM

We appreciate your feedback on our team's friendliness and helpfulness. Your support encourages us to maintain high service standards.

SK
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STEVE K.
Lake Frederick, VA
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Work was performed in a professional and timely manner.
All work was performed within expectations.
Auto Care Clinic T. from Auto Care Clinic responded on 06/23/2025 09:41 AM

We appreciate your positive feedback and are pleased to know that our work met your expectations. Thank you for choosing Auto Care Clinic.

SD
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STEVE D.
Lake Frederick, VA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Timely professional service at reasonable price.
Have been going to Auto Care Clinic for over 10 years since moving to the area. Friendly atmosphere, excellent work, not once disappointed
Auto Care Clinic T. from Auto Care Clinic responded on 06/22/2025 09:40 AM

We appreciate your long-standing loyalty and are pleased to hear about your positive experiences with our team and services. Thank you for your continued support.

AS
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ALLAN S.
Strasburg, VA
Cadillac Escalade ESV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Cadillac Engine Repair
Tim held my hand through a difficult decision as to whether I should invest $9k on repairs to my 8 yr old Cadillac or sell the car. I chickened out on the repairs and now I'll wait see if it was a good decision.
Auto Care Clinic T. from Auto Care Clinic responded on 06/22/2025 09:40 AM

We appreciate your trust in our guidance during your decision-making process. If you require further assistance in the future, we are here to help.

GM
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GRACE M.
Linden, VA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Auto
Always as quick as they can be and very friendly
Auto Care Clinic T. from Auto Care Clinic responded on 06/20/2025 09:41 AM

We appreciate your feedback regarding our prompt service and friendly staff. Your support is important to us.

DM
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DALE AND DIANE M.
Stephenson, VA
Pontiac Solstice
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Great job as always
Great job as always.
Auto Care Clinic T. from Auto Care Clinic responded on 06/19/2025 09:41 AM

We appreciate your continued trust in our services and are pleased to know you are satisfied with our work. Your support is valued.

Verified Customer
Middletown, VA
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Service very professional
Very helpful folks who did a great job!
Auto Care Clinic T. from Auto Care Clinic responded on 06/16/2025 11:17 AM

Thank you!  It was really nice to see you and we appreciate being able to be of service to you!  Hope to see you back for your future service needs.

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455

JC
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JERRY C.
Lake Frederick, VA
Honda Passport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/13/2025
verified customerVerified Customer
10
Oil Change
It took longer than usual for just an oils change. I was there 1 hour and 10 minutes.
Auto Care Clinic T. from Auto Care Clinic responded on 06/16/2025 09:41 AM

We appreciate your feedback and understand your concern regarding the wait time during your recent visit. Your experience will help us improve our service efficiency.

CS
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CLAIRE & PIERRE S.
Lake Frederick, VA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Perfection
As always PERFECTION!!!
Auto Care Clinic T. from Auto Care Clinic responded on 06/15/2025 09:42 AM

We appreciate your continued support and are pleased to know you are satisfied with our services. Your feedback motivates us to maintain our high standards.

DC
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DANIEL C.
Marshall, VA
Lexus ES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
I was very impressed with the professionalism of the people who run the facility
I was very impressed
Auto Care Clinic T. from Auto Care Clinic responded on 06/12/2025 08:25 AM

Thank you so much!  It was a pleasure to have you visit Auto Care Clinic today!  We thank you for your business and we thank you for your kind words.

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455

Verified Customer
Front Royal, VA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
As always, a great job!
From a simple state inspection, to a complex repair…Bill Long and his team provide exceptional service. We have been customers for 15 years and there has been consistently excellent service every time we visit. If you’re looking for a great team, this is the place!
Auto Care Clinic T. from Auto Care Clinic responded on 06/12/2025 06:01 AM

Thank you!  We can't tell you how much your kind words and loyalty to our small business mean to us. We appreciate you so much and thank you again for your kind encouragement!

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455

DN
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DON N.
Lake Frederick, VA
Cadillac XT4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Outstanding
Outstanding service. Very friendly people.
Auto Care Clinic T. from Auto Care Clinic responded on 06/12/2025 05:39 AM

Thank you! We do very much appreciate your words and we're so thankful you had a good experience with us. We hope you will come back to see us for your vehicle service needs!

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455

GG
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GAIL G.
Lake Frederick, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Auto Care Clinic is the BEST!
Everyone is always courteous, kind, friendly and professional. Able to help in unforseen situations with my vehicle. Thank you😊
Auto Care Clinic T. from Auto Care Clinic responded on 06/11/2025 11:58 AM

It was so nice to see you today and we're so happy we could get your vehicle serviced today. We wish you all the best for your upcoming surgery!  See you next visit.

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455

PC
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PATTY C.
Stephens City, VA
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Trustworthy business
My A/C was not working properly so I took my Honda Civic to Auto Care Clinic for a free analysis. They showed me that our topping it off with Freon had overcharged the system. They drained it and filled it properly. They suggested putting a dye in the system to indicate if there was a leak. Sure enough I could see the dye leaking where my car had been sitting. I called and made an appointment for them to repair the entire A/C system . Best decision ever! I made my next appointment for them to check my car over before traveling this summer. I trust the folks at Auto Care Clinic!
Auto Care Clinic T. from Auto Care Clinic responded on 06/10/2025 05:42 AM

Thank you so much for this very kind review!  We appreciate you taking the time to give us this feedback and we're sooooo happy your A/C will be working for you this summer. See you next visit. We appreciate you and we appreciate your business and your trust. Have a great day!

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455

Service Coupons and Posts
We appreciate your kind words! Our team is dedicated to providing courteous and professional service. Thank you for trusting Auto Care Clinic with your vehicle's maintenance. We look forward to serving you again! 🚗🔧 #AutoCare #CustomerSatisfaction
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We appreciate your kind words! 😊 Our team is dedicated to providing top-notch service and ensuring your vehicle runs at its best. Thank you for trusting us with your RAV4! We look forward to seeing you again soon. 🚗✨ #AutoCare #CustomerSatisfaction
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We appreciate your kind words and are glad to hear that our tire rotation, brake fluid, and cabin air filter services met your expectations. Your satisfaction is our priority! 🚗✨ Thank you for choosing Auto Care Clinic. #AutoCare #CustomerSatisfaction
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Thank you for your kind words! We're thrilled to hear that your inspection experience at Auto Care Clinic was impressive. Your satisfaction is our priority. We look forward to serving you again! 🚗✨ #AutoCare #CustomerSatisfaction
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Thank you for your feedback! We're glad you appreciate the convenience of scheduling appointments for State Inspections. Your satisfaction is our priority. 🚗🔧 #AutoCare #CustomerSatisfaction
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Thank you for your kind words! We're thrilled to hear you received great service during your first visit. Our team is dedicated to providing top-notch care to each customer. We look forward to serving you again! 🚗✨ #CustomerAppreciation #AutoCareClinic
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Thank you for your outstanding review! We're glad to hear you were pleased with our oil change, tire rotation, and complimentary 33-point inspection. Your satisfaction is our priority. 🚗🔧 #AutoCareClinic #CustomerSatisfaction
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We appreciate your valuable feedback! Maintaining a regular schedule for preventive maintenance is essential and can save you money in the long run. We're glad to hear that you're enjoying the benefits of synthetic oil! 🚗✨ #AutoCare #PreventiveMaintenance
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Thank you for your commendation! We are dedicated to providing exceptional service at Auto Care Clinic. Your support motivates us to keep delivering excellence. 🚗✨ #AutoCare #CustomerSatisfaction
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Thanks for the shout-out! 🚗🎉 We always aim to be your automotive superheroes, swooping in with speedy service and prices that won't break the bank. We're glad you think we're the best—your satisfaction fuels our engine! 🛠️ #AutoCare #BestInTheBiz
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Thanks for the awesome feedback! We’re thrilled to hear you’re problem-free and cruising smoothly after our repairs. 🚗✨ We aim to keep your ride in top shape—and your smiles even brighter! #AutoCareClinic #SmoothRides
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Thank you for the kind words! At Auto Care Clinic, we believe your car deserves the best—and so do you! ❤️🚗 We’re thrilled to be part of your car care family! #TrustUs #AutoCareLove
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Thank you for trusting us with your car care since 2018! 🚗❤️ We're thrilled to keep your vehicles running smoothly. Your kind words fuel our passion for great service—just like we fuel those engines! #AutoCare #TrustThePros
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🚗✨ Just a pit stop to ensure your ride is ready for the season! We're thrilled to hear you had a great experience with our team. Remember, we’ve got your back and your wheels! Enjoy the drive! 😄 #AutoCareHeroes #CustomerAppreciation
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We're blushing! 😊 Thank you for the glowing review! At Auto Care Clinic, we believe in going the extra mile—literally! 🚗 We're thrilled our team made your experience outstanding. Your trust in us means the world! #AutoCareExcellence #CustomerFirst
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🚗💨 We love saving the day, one jump start at a time! So glad our team could assist your wife and provide peace of mind. Honesty and friendly service are part of our game plan! Thanks for the stellar review! ⭐️ #AutoCare #ServiceYouCanTrust
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Thanks for the fantastic review! 🚗✨ Quick service and a friendly team? That's how we roll at Auto Care Clinic! We're all about getting you back on the road with a smile. 😄🙌 #AutoCare #CustomerLove
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🚗❤️ Wow! We love going the extra mile (literally!) for our amazing customers! It's great to hear we could help you out on such a hectic day. We’re always here to keep you rolling! Thanks for the shoutout! 🙌 #AutoCareHeroes #CustomerServiceExcellence
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Thank you for the great feedback! We're thrilled you find our service as friendly as a golden retriever and as fast as a sports car! ?? We aim to keep those wheels turning smoothly. See you next time! #AutoCareClinic #HappyCustomers
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We love hearing from our amazing customers! ? A big shoutout to Lisa for being the ultimate car concierge! ?✨ Fast, friendly service is our jam! Thanks for the recommendation, and we can't wait to see you again! #AutoCareClinic #ServiceWithASmile
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Your trust means the world to us! ? We're overjoyed to be your go-to spot for all things auto. With our friendly team and honest service, we promise to keep your ride purring! ?? #AutoCareClinic #WeLoveOurCustomers
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We're thrilled to hear our technician was able to steer you in the right direction! ?? Sometimes, a little guidance can go a long way. Thank you for trusting us with your car care! #AutoCareClinic #HelpingHands
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?? We're over the moon to hear you appreciate our crew! Great customer service is what we aim for—after all, your vehicle deserves the best! Thanks for being a loyal part of our Auto Care Clinic family. ? #CustomerAppreciation #AutoCareExcellence
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Thanks for the stellar review! ? We're all about keeping your ride running smoothly and your smile wide. ?? Your kind words make our gears turn faster! #AutoCareHeroes #ServiceWithASmile
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?✨ We’re thrilled to be your go-to auto haven! Nothing makes us happier than serving up great service, friendly faces, and complimentary snacks! ?? Thanks for spreading the word—you're the real MVP! #AutoCareClinic #CustomerAppreciation
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We're glad we could rescue you from an unwanted "carb-ocalypse"! ?? Early birds get the worm, or in this case, early service! Thanks for trusting us to get you back on the road. We appreciate your support! ? #AutoCare #EarlyServiceWins
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We're so grateful for your kind words! ? At Auto Care Clinic, we treat every car like it's our own—especially classics like that '66 Chevelle! Thanks for being part of our family since day one! ?✨ #AutoCareFamily #CustomerAppreciation
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We're revved up to hear you think we're the best! ?? Our team takes pride in keeping your ride running smooth. Thanks for trusting us with your wheels! #AutoCareClinic #BestService ?️
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?✨ Thank you for the kind words! We're thrilled your Camry is running smoothly and giving you peace of mind on those long drives. Our team always keeps an eye out—like a hawk with a wrench! ?️ Safe travels! #AutoCareClinic #HappyDriving
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Thank you for the fantastic review! We're thrilled to know that you and your son have had smooth rides with us. ?⏱️ Fast service and friendly faces—just what we aim for! Next time, we’ll throw in some coffee for the wait! ☕️ #AutoCare #HappyDrivers
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Thank you for your kind words! At Auto Care Clinic, we believe that top-notch service is the key to happy customers. ?❤️ We’re here to keep your ride running smoothly—just like our coffee! ☕️#AutoCare #CustomerFirst
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#FrontRoyal #HappyCustomer #AutoCareClinic ? Thanks for the great review, Frank! ? We're so glad you've had a great experience with us at Auto Care Clinic. #FrontRoyal #CustomerSatisfaction #HappyCustomers
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?? #CustomerService is top notch in #FrontRoyal! ? ? We care about you and your needs. ? #SmallTownCharm #CustomerCare
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⭐⭐⭐⭐⭐ Thanks Kenneth for your trust and loyalty! We're glad you enjoy our friendly and quality service. #AutoCareClinic #FrontRoyal
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so glad we could help. #AutoCareClinic #FrontRoyal #Route11Chips
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Thanks for the great review, David! We're so glad you're happy with our service and cost ? #AutoCareClinic #FrontRoyal
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Thanks for the 5-star review, Peter & Merriam! We appreciate your loyalty and it's our pleasure to treat you like family. ? #AutoCareClinic #FrontRoyal #HappyCustomers
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