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Auto Authority LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(317 Reviews)
100
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Score Details

5 stars
90%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

We are proud to live with and serve our neighbors in the Community for over since 2000. We service all makes and model vehicles and we have the best Warranty in town, 24 Months/24,000 miles.

Shuttle Service Available
Free WiFi
Financing Available With We are proud to live with and serve our neighbors in the Community for over since 2000. We service all makes and model vehicles and we have the best Warranty in town, 24 Months/24,000 miles.

Shuttle Service Available
Free WiFi
Financing Available With Credit Approval
Close to the University of Wisconsin Oshkosh and Fox Valley Technical College ...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(920) 231-1016
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
804 Witzel Ave Oshkosh, WI 54902-5710
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Auto Authority LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(317 Reviews)
Write a Review
Recent Reviews
BH
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Brian H.
Fond Du Lac, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2024
10
Quick and friendly service at a fair price.
Service was on time with a quick turn around. Courteous and professional and all atna fair price.
LM
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Lori M.
Oshkosh, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2024
10
I was recommended by a friend of Auto Authority I am so glad she did I finally found a mechanic I can trust thank you Brian I'll be back
I was recommended by a friend to come to Auto Authority I am so happy she did I finally found a mechanic that I can trust thank you so much Brian you are the best I will be back.
CA
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Christian A.
Oshkosh, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2021
QUALITY work, moderately priced, Excellent Communication
I had front end noise on my 2004 Jeep Grand Cherokee, they were booked out 1 week, got me in the day specified. Note: I had no work done on joints for 10 years, things were in rough shape! They diagnosed the issues in a timely manner, gave me options, and made recommendations. We decided on a plan and they got the work done rather quickly. A sensor was damaged during the work, partly due to the condition of the vehicle but possibly related to method as well. After some discussion they offered to cover it free of charge, which I appreciated so I offered to meet in the middle which we did. That made it clear to me they are genuine and aren't out to just make all the money they can... success through quality care goes a long way! After work was completed and I drove the vehicle approximately 40 miles, another issue became prevalent and so I dropped it back off after hours the next day and left a detailed text regarding. They made a suggestion as to where to start and I agreed. They had me come in that or a day later and listen with them to confirm the source of a subtle noise, they were very kind and hospitable to me and my 7 year old son, we identified the issue and they had it repaired the same day. I'm sure parts aren't always on location so I wouldn't always expect this but they prioritized getting my vehicle back on the road which they didn't need to do.
All in all, they worked closely with me along the way and kept me updated while maintaining above typical standards of transparency, prices seem to me to be slightly upper but they also provide a high level of quality and service.
They have a family feel with highly professional interactions and results, I won't hesitate to go back.
Recommended
BB
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Beth B.
Plainfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2019
Outstanding service!
While driving back home to Illinois, I noticed my car was shaking on the highway. Knowing I wasn't safe to drive such a long way, I came to The Tire Authority, based on its high reviews. These guys went above and beyond to get me in right away. I truly appreciate their excellent service!

Thank you Brian and team!
Recommended
BB
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Beth B.
Plainfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2019
Outstanding service!
While driving from Wisconsin to Illinois, my tires were shaking while driving on the highway. I came here based upon reviews. They went above and beyond to help me get home safely and in a timely manner! Great service, friendly people, I'd highly recommend these guys!!
Recommended
AM
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Angela M.
Oshkosh, WI
Chrysler Concorde
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2017
verified customerVerified Customer
Friendly Honest
I took my car to auto authority for the first time was very pleased with the customer service and honesty. Also with the shuttle ride from my house to the shop to pick up my car.
Recommended
PG
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Perry G.
Oshkosh, WI
Saturn Aura
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2017
verified customerVerified Customer
Best In Town
I just had an oil change and it was all good, but this is a review of my first experience there in Jan. that I'm finally getting around to writing. I needed a lot of work and it was money well-spent on quality. The work was professional, highly competent, thorough, and well-explained. I've had car repairs at other places and Auto Authority is clearly the best.
Recommended
BK
Bill K.
Oshkosh, WI
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2017
verified customerVerified Customer
Category: Service
Bill said he has total trust in this business.
Recommended
DV
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David V.
Oshkosh, WI
Nissan Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2017
verified customerVerified Customer
The courteous personnel and the "feeling" of competent service
Everyone is very courteous and makes you feel like a "valued" customer.
You also know the truck is being serviced correctly, on time, and at a fair rate.
Recommended
MH
Mark H.
Oshkosh, WI
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2017
verified customerVerified Customer
Category: Service
Mark said this business did what he asked.
Recommended
PT
Paul T.
Oshkosh, WI
Dodge Charger
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2017
verified customerVerified Customer
Category: Service
Paul said this business provided everything he wanted. The people that work there are very friendly and hospitable.
Recommended
JB
Joan B.
Oshkosh, WI
Dodge Intrepid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2017
verified customerVerified Customer
Category: Service
Joan said they do good work.
Recommended
MM
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Mary Jane M.
Oshkosh, WI
Buick Century
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2017
verified customerVerified Customer
Customer care
I feel valued and respected at Auto Authority. The entire crew is fantastic--listening to my concerns and providing excellent and speedy service. They are The Best.
Recommended
SZ
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Steve Z.
Oshkosh, WI
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2017
verified customerVerified Customer
Customer service and ability to explain auto issues
Great work and service
Recommended
WH
William H.
Oshkosh, WI
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2017
verified customerVerified Customer
Category: Service
William said that he is friends with the business, and they are great people. He has known them for 10 to 15 years. They pick up and deliver his vehicle when it needs to be serviced.
Recommended
Displaying Review 1 - 15 of 317 in total
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