business image

Auburn Chevrolet

Average Score
Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5
3.1
(8 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Auburn Chevrolet is proud to a leader in our area. We offer a wide selection of vehicles and have an experienced and realiable service and parts department. Auburn Chevrolet is proud to a leader in our area. We offer a wide selection of vehicles and have an experienced and realiable service and parts department.

Categories
New Car Dealer, Auto Maintenance, Auto Repair
Contact
(253) 839-8900
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
1600 Auburn Way N Auburn, WA 98002

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Auburn Chevrolet is proud to a leader in our area. We offer a wide selection of vehicles and have an experienced and realiable service and parts department. Auburn Chevrolet is proud to a leader in our area. We offer a wide selection of vehicles and have an experienced and realiable service and parts department.

Categories
New Car Dealer, Auto Maintenance, Auto Repair
Contact
(253) 839-8900
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
1600 Auburn Way N Auburn, WA 98002

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Auburn Chevrolet is proud to a leader in our area. We offer a wide selection of vehicles and have an experienced and realiable service and parts department. Auburn Chevrolet is proud to a leader in our area. We offer a wide selection of vehicles and have an experienced and realiable service and parts department.

Categories
New Car Dealer, Auto Maintenance, Auto Repair
Contact
(253) 839-8900
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
1600 Auburn Way N Auburn, WA 98002
All Departments' Reviews
Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5
3.1
(8 Reviews)

PT
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Patrick T.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
10
Category: Sales
Extremely Satisfied
Alaya held my hand through the entire process, she and Greg made it a Very enjoyable experience. I would suggest that if youre in this area and thinking about purchasing a car that you check out Auburn Chevrolet. And ask for Alaya !

DS
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Dr. Ross S.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2021
Amazing service!
Absolutely the best experience I’ve ever had buying a car! Faiz is a great salesperson with no pressure. I highly recommend you buy from him if at all possible. I came over from Spokane and could not be happier! Very straightforward and honest place to do business. Thank you all!
Dr. S.
Recommended

KC
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Kim C.
Grapeview, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2016
Great service
I have been going to Auburn Chevrolet and always received professional and friendly service
Recommended

LS
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Lisa S.
Auburn, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/04/2016
Category: Sales
Buyers beware of used Canadian purchases
My husband and I bought a beautiful 2015 from a salesman named Fred with 23000 miles on a used GMC Yukon last year in July 2015.  We had just had a baby and needed to get a bigger vehicle.  We overall thought that we made a good decision and had fair dealings with the dealership. We checked our list asked for a fair trade on our vehicle, no accidents on the vehicle, asked to see the car fax and asked to verify it was an American made vehicle from around our area.  All the questions were asked and responded to by our salesman.  What we didn't know is that we were not shown the complete car fax and that our car was from Canada. The way we found out was from the GMC dealer that the vehicle was also in an accident to.  Triple strikes now and more lies.  
This was just after a couple months our poor vehicle started showing signs of rust and wiring worn and other noticeable parts wear and tear that were abnormal. We had it serviced at the GMC dealer and were told per the GMC build sheet it was not American, it had completely been driven in Canada and that the rust damage was like a cancer and would keep spreading.  We called Fred several times without a return call and asked to talk to the GM and no response.  I even sent and dropped by a certified letter asking for help to get out money back from the trade of 8000 down payment as well as some upgrades we purchased and nothing.  The finance and used car manager after I tried to talk to someone finally offered to help me from my persistence. At the end nothing worked to replace out $50000 vehicle on the lot or new that might work and still be in out payment zone.  I had to move on and seek another dealer to step up and help and finally another Chevy dealer nearby did.  We then hired an attorney to address the issue with a letter and again no help from the dealer.  They just had their legal council basically send a letter to us the consumer to buzz off you were told these things from their salesman.  We now have to go to court to be heard I just can't stand down and let others be lied to and harmed to make a car deal.  Integrity and honesty is everything and they missed the mark big time.  The sad thing is I am in customer service and sales as well two of my clients dealt with the same
Sales man and were lied to as well but were smart enough not to buy.  We have thousands lost due to this situation and now no equity from our large down eighther.  I hope this will help someone else to see the build sheet and complete car fax all pages.  The dealership was good to deal with when they wanted the sale but the after sale service was no good.  Warning do not buy a Canadain made vehicle they buy them dirt cheap and resell to us make a big profit that comes with a price to pay from salt damage.  Beware
Not Recommended

DL
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DAVID L.
Tacoma, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/13/2015
verified customerVerified Customer
Category: Sales
Nothing. Horrible experience!
If you want my real experience please call us!!
Horrible experience!!! Would never send anyone to this dealership!
Not Recommended

FN
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frank N.
Sumner, WA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/27/2015
Category: Sales
Never again
I am a returning customer, bought my current vehicle from here and get all my service work done here, not anymore thanks to the sales woman Chelsea Kidd!!!! Very unprofessional, does not respond to emails and continues to tell me she emailed me a quote on a car when she never did!!!!
Not Recommended

RW
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REID W.
Sumner, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2015
verified customerVerified Customer
Category: Service
Auto repair 4/16
Very competent workmanship at a fair price.
Will refer customers.
Recommended

JC
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JON C.
Auburn, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2015
verified customerVerified Customer
Category: Service
The people are great
Whenever we go in for anything we are always asked if we need anything.
Recommended

RB
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RICHARD B.
Auburn, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2015
verified customerVerified Customer
Category: Sales
#1 for customer service
I had a great experience at Auburn Chevrolet. I got the car I wanted for the price I wanted with great customer service. The color of car I wanted was not available at this lot, but the manager found the car I wanted with the color I wanted at another lot and made the deal happen. Could not be happier.
Recommended

CM
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CURTIS M.
Auburn, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2015
verified customerVerified Customer
Category: Sales
Made us feel relaxed obout our very expensive purchase. Just fun nice people!!!!
They worked real hard with us, to get the best deal they could for us. THANK YOU111111
Recommended

GW
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GWEN W.
Covington, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2015
verified customerVerified Customer
Category: Service
Quicker than expected
This was for a recall. Told staff I needed to be out by 10, car ready at 9:30. The visit was 3/27 not 3/30.
Recommended

DC
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DALE C.
Auburn, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/29/2015
verified customerVerified Customer
Category: Service
Too much pressure after service
Service is great...the pressure to do a review AFTER not so much. Two emails and a phone call? Really? Seriously thinking I'll need to ask if they have a DO NOT CALL/EMAIL list next time.
Recommended

TS
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THOMAS S.
Federal Way, WA
CHEVROLET TRUCK TRAILBLAZER
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2015
verified customerVerified Customer
Category: Service
Great attitude
timely service
Recommended

DH
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DORLISE H.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2015
verified customerVerified Customer
Category: Service
Customer Service
Great Customer and timely service. Clean warm and friendly environment.
Recommended

CB
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CHRISTOPHER B.
Kent, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/25/2015
verified customerVerified Customer
Category: Service
you guys took 2 hours for an oil change!!!
It took 2 hours for an oil change. I could have went to jiffy lube and had it done in 30 minutes. Service was decent. the length of time I had to wait even with an appointment was terrible and I didn't feel a since of urgency to get me in and out.
Not Recommended
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