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ATS Complete Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(375 Reviews)
89
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
89
Net Promoter Score ®

Business Details

About

Our doors at ATS Complete Auto Repair first opened in 2003. Located at 1233 West Clairemont in Eau Claire, WI, we provide honest and thorough automotive repairs and tire sales to customers from Eau Claire, WI, Chippewa Falls, WI, Lake Hallie, WI, and other surrounding areas. As a Tech-Net Professional Auto Service Center, we are a staffed Our doors at ATS Complete Auto Repair first opened in 2003. Located at 1233 West Clairemont in Eau Claire, WI, we provide honest and thorough automotive repairs and tire sales to customers from Eau Claire, WI, Chippewa Falls, WI, Lake Hallie, WI, and other surrounding areas. As a Tech-Net Professional Auto Service Center, we are a staffed with technicians ready to return the dependability to your vehicle. As a tire dealer, we carry some of the most respected tire brands in the industry, including tires from MICHELIN, Cooper, and Goodyear. We can help you arrange towing, if needed. Open Monday through Friday from 7:30 AM – 5:00 PM, we look forward to providing extensive auto repairs, tire sales, and exceptional customer service to all of our customers. ...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(715) 830-7444
Opening in 49 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1233 W Clairemont Ave Eau Claire, WI 54701-2507

Affiliations

Technet
ATS Complete Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(375 Reviews)

Verified Customer
Eau Claire, WI
Ford Cab & Chassis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Solid
Would recommend

TW
TRAVIS W.
Barron, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Fast and friendly
Fast and friendly

BJ
BOB J.
Eau Claire, WI
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/11/2025
verified customerVerified Customer
4
Excessive charge for cruise control repair
This review is slightly delayed, having received the service on 12/9/24 and 1/28/25, but I feel it is necessary to provide feedback in this instance. Our 2007 Prius needed the cruise control repaired. ATS replaced the switch and the clock spring on 12/9 at a cost of $852.58. The cruise worked driving home from ATS, but failed to work the next day, and intermittently after that. Brought it back in on 1/28 and the switch was replaced again at a cost of $490.72. I was told that ATS had put the original switch back in at the 12/9 appointment, which I don't believe to be true. The switch that was installed on 12/9 and was in use until 1/28 had a both a different look and feel to the OEM switch. The switch that was installed on 1/28 appears to be OEM as it looks and feels exactly like the original switch. My hunch is that the first time the switch was replaced, an aftermarket brand was used and failed to perform correctly. Installing the OEM switch on 1/28 solved the problem but should not have cost anything. The switch installed 12/9 was faulty and it should have been replaced free of charge. A total bill of $1343.30 to repair a cruise control seems excessive to me. I have received good service from ATS in the past, but in this instance I rate their service Below Average.

Verified Customer
Colfax, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Amazing customer service
Very very helpful and quick! Thank you much!

Verified Customer
Eau Claire, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Great service!
Great work!

Verified Customer
Eau Claire, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Patrice
Very professional and friendly.
Excellent service.

RS
RON S.
Altoona, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
9
Fair
I’ve just started with them on recommendation from my daughter. They seem fair and aren’t out to gouge you. So far so good.
Manager from ATS Complete Auto Repair responded on 01/16/2025 09:00 AM

We appreciate your feedback regarding your experience with our service. It is affirming to know that you find our pricing fair and transparent. We value the trust placed in us, especially through recommendations from family. We are committed to maintaining high standards in service and integrity. Your continued support is important to us.


DO
DAN O.
Altoona, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Suspension and alignment on my 2017 Ram
I needed work on my Ram. I contacted ATS and they got me right in and even gave me a ride to work. They did a great job getting my truck safe for the road that same day and even offered to send someone to pick me up. Great service thanks everyone at ATS
Manager from ATS Complete Auto Repair responded on 01/15/2025 07:30 AM

We appreciate you taking the time to share your experience with us. It's always a pleasure to help get your truck back on the road and, of course, to ensure that you're safe while doing so. Our team believes in making the repair process as convenient as possible. Your kind words about our service are greatly valued, and we are here whenever you need assistance. Drive safely!


SL
SARAH L.
Eau Claire, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
EXCELLENT!
My only disappointment is that I didn’t find ATS sooner! I had been going to Youngsteads and they treated me like an inconvenience and didn’t seem to want my business. The minute I stepped in the door at ATS I was greeted with a warm welcome and friendly atmosphere. Thank you Scott! Customer service 11 out of 10, price 11 out of 10, convenience 11 out of 10, speed of service 11 out of 10! Customer for life! Can’t ask for better! Highly recommend!
Manager from ATS Complete Auto Repair responded on 01/10/2025 06:27 AM

We're thrilled to hear that your experience at ATS was positive from the moment you walked through our doors. Providing a warm welcome and excellent service is what we strive for every day, and it’s fantastic to know we exceeded your expectations. We’re honored to have you as a customer for life and greatly appreciate your recommendation. We look forward to continuing to provide you with excellent service!


Verified Customer
Fall Creek, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2024
verified customerVerified Customer
10
Great routine and preventive service
Besides oil changes and tire rotation, ATS is also problem solving possible tire warranty issues

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2024
verified customerVerified Customer
10
Great service!
Awesome to have a trustworthy mechanic when your kid is 7 hours from home for college! Highly recommend!
Manager from ATS Complete Auto Repair responded on 12/16/2024 01:05 PM

We appreciate your feedback and are glad to hear that you found our service trustworthy, especially considering your child's distance from home. Ensuring our customers feel secure while their loved ones are away is a priority for us. Thank you for recommending us, and we look forward to continuing to provide reliable service.


Verified Customer
Eau Claire, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2024
verified customerVerified Customer
10
Diagnostic appt
Was very pleased with the tech that diagnosed my vehicle he took the time to call and explain what was wrong and it was something that I could do, Would definitely be back in the future for repairs.
Thanks John & Travis for the service!
Manager from ATS Complete Auto Repair responded on 11/25/2024 06:25 AM

We appreciate your feedback and are glad you had a positive experience with our tech! It’s always a win when we can help you understand what's going on with your vehicle—especially when the solution is something you can tackle yourself. We look forward to being your go-to spot for any future repairs. 


BR
BRIAN R.
Eau Claire, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2024
verified customerVerified Customer
10
Best shop in the Eau Claire area I've ever been to.
Great work and very honest.
Manager from ATS Complete Auto Repair responded on 12/13/2024 01:55 PM

We appreciate your positive feedback and are glad to hear you were satisfied with our honesty and workmanship. Your support is valued.


MR
MAKAYLA R.
Eau Claire, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2024
verified customerVerified Customer
10
Great service
Very communicative, my car was seen quickly in less than a week and was repaired within an hour and a half. I was given breakdowns of the charges and everything was explained to me. Will definitely return with any future car issues.
Manager from ATS Complete Auto Repair responded on 10/29/2024 12:58 PM

We appreciate your feedback and are glad to hear about your positive experience with our service and communication. It is our aim to provide efficient and transparent repairs for our customers.


BN
Bob N.
Eau Claire, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2024
verified customerVerified Customer
Category: Service
Bob said he was very satisfied with everything, and he thought they were friendly and fair.
Recommended
Manager from ATS Complete Auto Repair responded on 10/28/2024 11:03 AM

We greatly appreciate your feedback and are glad our friendly team made your experience enjoyable. Fair service is our goal, and it's wonderful to hear we hit the mark!


Displaying Review 1 - 15 of 375 in total
Service Coupons and Posts
???Thanks for the great review! We appreciate your trust in us and look forward to taking care of your car in the future. #EauClaire #AutoRepair #HappyCustomer
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