business image

ATS Complete Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(390 Reviews)
88
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
88
Net Promoter Score ®

Business Details

About

Our doors at ATS Complete Auto Repair first opened in 2003. Located at 1233 West Clairemont in Eau Claire, WI, we provide honest and thorough automotive repairs and tire sales to customers from Eau Claire, WI, Chippewa Falls, WI, Lake Hallie, WI, and other surrounding areas. As a Tech-Net Professional Auto Service Center, we are a staffed Our doors at ATS Complete Auto Repair first opened in 2003. Located at 1233 West Clairemont in Eau Claire, WI, we provide honest and thorough automotive repairs and tire sales to customers from Eau Claire, WI, Chippewa Falls, WI, Lake Hallie, WI, and other surrounding areas. As a Tech-Net Professional Auto Service Center, we are a staffed with technicians ready to return the dependability to your vehicle. As a tire dealer, we carry some of the most respected tire brands in the industry, including tires from MICHELIN, Cooper, and Goodyear. We can help you arrange towing, if needed. Open Monday through Friday from 7:30 AM – 5:00 PM, we look forward to providing extensive auto repairs, tire sales, and exceptional customer service to all of our customers. ...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(715) 830-7444

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1233 W Clairemont Ave Eau Claire, WI 54701-2507

Affiliations

Technet
ATS Complete Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(390 Reviews)

TB
THOMAS B.
Eau Claire, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Very satisfied!
I appreciate the knowledge and expertise.

MR
MICHELLE R.
Eau Claire, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Glad I took my car there
ATS was recommended by several people to me. They were courteous, efficient, explained things so I could understand. It's a relief to find trustworthy people.
Manager from ATS Complete Auto Repair responded on 07/14/2025 06:16 AM

Thank you so much for the kind words! We're thrilled to hear that our team made a positive impression and that we were able to explain everything clearly. It means a lot to know you felt comfortable and well taken care of. We truly appreciate the trust you placed in us—and the fact that others recommended us to you makes it even more special. We look forward to helping you again whenever you need us!


PB
PAT B.
Eau Claire, WI
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/10/2025
verified customerVerified Customer
4
It is difficult to find a service facility to work on my Volvo, but ATS was able to diagnose the problem with an air sensor that needed replacing. Unfortunately, while test driving it, the rear brakes went out and needed to be replaced also.
I will likely not be back again, as when I went to pick up my vehicle today, I was advised that there would be a $44 fee to pay with my credit card. That should have been disclosed to me when you called to say the vehicle was ready to be picked up. I then had to drive back home to get my checkbook, to save the exorbitant $44 fee. As such, I will look elsewhere for future service work.
Manager from ATS Complete Auto Repair responded on 07/14/2025 06:12 AM

Thank you for taking the time to share your feedback. We’re glad we were able to diagnose and repair the air sensor issue on your Volvo, and we understand how frustrating it must have been to encounter additional brake issues during the test drive. While unexpected repairs are never ideal, our goal is always to ensure your vehicle is safe and road-ready.

We sincerely apologize for the inconvenience caused by the credit card fee and the lack of prior disclosure. You're absolutely right—this should have been communicated clearly before you arrived, and we understand how frustrating it must have been to make an extra trip. Your feedback has been shared with our team so we can prevent this kind of oversight in the future.

We truly value your business and hope you'll consider giving us another chance down the line.


DL
DARREN L.
Cameron, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Jeep work
Fast, efficient, and great price.
Manager from ATS Complete Auto Repair responded on 07/14/2025 06:19 AM

Thank you for the great feedback! We’re glad to hear you were happy with the speed, service, and value. It was a pleasure working on your Jeep, and we hope to see you again next time you need us!


MM
MIKE M.
Eau Claire, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Quick Alignment
Dropped truck off for alignment, drove over to Woodbury, they called and said truck was ready

Most appreciated. Always appreciate rhe great service, honesty and pricing.

Thanks ATS!!!
Manager from ATS Complete Auto Repair responded on 06/26/2025 07:25 AM

We are delighted to hear that your experience with us was delightful. Your recognition of our service, honesty, and competitive pricing is greatly valued. We look forward to continuing to provide you with the high-quality support your vehicle deserves. Safe travels until your next visit!


MF
gravatar
MIKE F.
Eau Claire, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Radiator Replacement
Had an issue with a leaky radiator that could fail at any time. They were able to diagnose & complete the work on short notice on a Friday afternoon. Appreciate their experience and attention to detail. John & his team are friendly, honest, and professional in providing excellent customer service. Highly recommend.
Manager from ATS Complete Auto Repair responded on 06/26/2025 07:27 AM

Thank you for taking the time to share your experience. It seems John and the crew have mastered the art of juggling customer service with the mechanics of vehicle repair. Your recommendation means a lot to us.


MM
gravatar
MICHELLE M.
Eau Claire, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
There always there when I need service on my car. I always appreciate what they do for me. Thank you.
They are a wonderful place to take your car. I would recommend them to anyone who needs service on their car.
Manager from ATS Complete Auto Repair responded on 06/18/2025 06:39 AM

We appreciate your generous feedback about our service. It's delightful to know that you found us to be a wonderful place for your car's needs. Your recommendation means a lot to us. Thank you for choosing us for your automotive care!


Verified Customer
Eau Claire, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
8
Significant engine work
Friendly honest folks. Should be more common.
Up on all current tech bulletins and know what they’re doing.
Manager from ATS Complete Auto Repair responded on 06/18/2025 06:37 AM

We appreciate your feedback and are pleased to hear that you found our team both friendly and honest. It’s true that finding such traits can sometimes feel like searching for a unicorn in a haystack. We're committed to staying up-to-date with the latest technology to ensure your vehicle receives the best care possible. Your support means a lot to us!


BJ
BYRON J.
Eau Claire, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Quick
They completed the work quickly and informed me of other work that i need to have done.
Manager from ATS Complete Auto Repair responded on 06/18/2025 06:36 AM

We appreciate your feedback regarding the prompt service you received. It's our goal to ensure that not only is your vehicle serviced efficiently, but also that you're aware of all necessary maintenance it may require. 


ST
gravatar
SUSAN T.
Eau Claire, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Tire replacement
Did a great job. Love the fact that I didn’t have to wait. The gave me a ride home and picked me up when the work was done.

Verified Customer
Eau Claire, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
8
Very informative
Went in for an oil change, but had some other issues as well. They diagnosed the issues and gave an estimate. The team is very knowledgeable. Looking back at my history it makes sense that the maintenance issues came up when they did. I went to them a few years back when no one else could figure out what my vehicle issue was. Great team to work with.

Verified Customer
New Richmond, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Friendly and helpful
The staff was friendly, timeline was accurate, and even though the repairs were more than the vehicle was worth they put me in touch with a local scrap yard to deal with the vehicle and allowed pick up rather than me having to move a barely drivable car.

BD
BLANCHE D.
Eau Claire, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Camshaft Repair
Very friendly and professional. Scott explained the issues as they came up. Will definitely recommend ATS to friends and relatives. Couldn't be more pleased.

Verified Customer
Eau Claire, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
ATS helped me fix my vehicle in a time of need. They did it very quickly and were very communicative.
I appreciate the service ATS provided. They were so quick, easy to work with, and willing to answer any questions I had.

JE
gravatar
JIM E.
Eau Claire, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Superb service,
Thanks for the additional rotate and balance! I always suggest you to others! You use quality parts and back up anything you repair. Much appreciated, believe me!

Displaying Review 1 - 15 of 390 in total
Service Coupons and Posts
???Thanks for the great review! We appreciate your trust in us and look forward to taking care of your car in the future. #EauClaire #AutoRepair #HappyCustomer
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.