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Artic Auto Air & Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,162 Reviews)
92
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Artic Auto Air and Service offers full-service maintenance and general auto repair in southwest Florida, specializing in the Fort Myers, North Fort Myers, and Cape Coral areas. You'd be hard-pressed to find the same top-quality auto care and knowledge anywhere else in the area. No job is too big or too small for our ASE Certified Artic Auto Air and Service offers full-service maintenance and general auto repair in southwest Florida, specializing in the Fort Myers, North Fort Myers, and Cape Coral areas. You'd be hard-pressed to find the same top-quality auto care and knowledge anywhere else in the area. No job is too big or too small for our ASE Certified Technicians.

Our expert service team of mechanics and technicians have years of experience working on both domestic and import vehicles of all makes and models. In addition, we use the latest technology featuring diagnostic equipment and the highest quality parts and fluids for your vehicle. Whether you need standard factory scheduled auto care maintenance, air conditioning service, brake service, auto electronic service, new tires, or complex engine work, we can help you get your car or truck running like new again.
...more

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(239) 995-0995

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
14871 N Cleveland Ave North Fort Myers, FL 33903
Artic Auto Air & Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,162 Reviews)

JS
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jim S.
North Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Work was done right in a timely Manor .
Great guys great service .
Lisa U., Manager from Artic Auto Air & Service responded on 06/19/2025 08:03 AM

We appreciate your positive feedback regarding our service. Your support motivates us to continue providing excellent service.


DC
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David C.
North Fort Myers, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/15/2025
verified customerVerified Customer
0
AC repair
Paid $2100 for AC repair lasted two weeks then quit working and found out it was something else that caused the problem and they wanted another $1000 to fix it.
Lisa U., Manager from Artic Auto Air & Service responded on 06/16/2025 12:00 PM

We regret to hear about your experience and the inconvenience it may have caused. Your concerns are important to us, and we take them seriously. Upon our conversations you have been unreasonable and hard to help through this. This is a NEW LEAK in the rear Evaporator core and this has nothing to do with the compressor that was replaced on April 29, 2025. In fact it was almost 6 weeks from the time of repair until it developed the secondary issue with the rear evaporator core. Lets go back through this one last time... Car originally looked at in December of 2024/no repairs were done at that time but we told you the compressor was leaking. You came back on April 29th 2025 which was 4 months after the first diagnostic and the vehoicle was double checked again before the repairs were done. which we then confirmed the compressor was still the only problem. Then after the Compressor repairs were done the car underwent yet another leak check and no issues were found with the rear evaporator core during three checks and you think we did something wrong...?
Lets not even mention your car is 23 years old and has 161,405 miles on it... but yet again you think we did something wrong..?
If we were in the wrong I would fix your car for free and say I am sorry, but in this case I offered you a discount on the repairs and you declined...


JC
Joanne C.
North Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
My service experience
Always friendly. Fair prices. Willing to go above and beyond to make their customers very comfortable
Lisa U., Manager from Artic Auto Air & Service responded on 06/16/2025 09:41 AM

We appreciate your positive feedback and are pleased to know our efforts to ensure customer comfort have made a difference. Your support motivates us to maintain our high standards.


LC
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Luanne C.
North Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Satisfied custumer
Satisfied custumer
Lisa U., Manager from Artic Auto Air & Service responded on 06/16/2025 09:41 AM

We appreciate your feedback and are glad to hear you are satisfied with our service. Your support is valuable to us.


CB
Carlene B.
Cape Coral, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Appreciate that work was done in a timely fashion
Warranty for previously installed auto part was honored without hassle.
Lisa U., Manager from Artic Auto Air & Service responded on 06/15/2025 09:42 AM

We appreciate your feedback and are pleased that your warranty experience met your expectations. Thank you for your support.


GB
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Gail B.
North Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Always great
Never have a problem. They are considerate and explain everything. Always give you an estimate and no surprises on bill. Highly reccomend.
Lisa U., Manager from Artic Auto Air & Service responded on 06/15/2025 09:42 AM

We appreciate your thoughtful review and are pleased that you found our service transparent and considerate. Your recommendation means a great deal to us.


Verified Customer
Lehigh Acres, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
7
Satisfied customer
It was my first time using this location, service was efficient, pricing fair .
Lisa U., Manager from Artic Auto Air & Service responded on 06/09/2025 09:40 AM

We appreciate your feedback and are pleased to hear that you found our service efficient and pricing fair. Your satisfaction is important to us.


Verified Customer
North Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Oil change
Easy to make appointment at my convenience. Took my car before actual time. During maintenance I was told of certain things that may come up in the future to give me a heads up. Also an item that could be fixed now. My choice. All staff friendly.
Lisa U., Manager from Artic Auto Air & Service responded on 06/09/2025 09:40 AM

We appreciate your feedback and are pleased to know that our team provided you with convenient service and helpful information during your visit. Your satisfaction is important to us.


OA
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Omar A.
Cape Coral, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
10
Amazing service fair and honest
The entire staff is amazing. I have known the owners for a very long time. I am very satisfied with the service on my work vehicle. This is the second time and can say this is where my service and sales vehicles will be . Thank you for an excellent experience.
Lisa U., Manager from Artic Auto Air & Service responded on 06/08/2025 09:42 AM

We appreciate your continued trust in our services and are glad to know our team met your expectations. Your satisfaction is our priority.


AR
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Autumn R.
Cape Coral, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Removed nail from tire, no charge
I noticed the large nail sticking out of the top of my tire, so I brought it in. They removed the nail and the tire was fine. No charge. I was in and out. Great service.
Lisa U., Manager from Artic Auto Air & Service responded on 06/07/2025 09:44 AM

We appreciate your recognition of our service and are pleased to have assisted you efficiently with your tire issue. Your satisfaction is important to us.


KL
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Kevin L.
Cape Coral, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
10
Truck service
Great service!!! I had my truck in for service and Kyle kept me up to date on what was going on. Communication was great and the service guys were honest and dependable. I would highly recommend this place.
Lisa U., Manager from Artic Auto Air & Service responded on 06/04/2025 09:41 AM

We appreciate your positive feedback and are pleased to hear about your satisfactory experience with our service team. Your recommendation means a lot to us.


CM
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Christine M.
North Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Very Happy
Referred to by my brother on law who said “these guys are honest”. I had to wait for my car but it was just fine because the lobby was comfortable, the bathroom was for customers only and clean. The estimate time for both time and money was spot on. I will only be going here in the future.
Lisa U., Manager from Artic Auto Air & Service responded on 05/28/2025 09:39 AM

We appreciate your feedback and are pleased to hear of your positive experience with our service and facilities. Thank you for choosing us for your automotive needs.


EO
Edith O.
Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
0
Amazing
Professional, efficient and very kind.
Lisa U., Manager from Artic Auto Air & Service responded on 05/23/2025 06:42 AM

We appreciate your positive feedback and are pleased to hear about your experience with our service. Your support is greatly valued.


CQ
Cindy Q.
Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Oil change & tire rotation
Great service was right in and out with appointment. Super customer service , all very nice!!!! I will be back !!!Thanks Artic Auto & Air
Lisa U., Manager from Artic Auto Air & Service responded on 05/23/2025 06:44 AM

We appreciate your positive feedback and are pleased to hear about your satisfactory experience with our service and staff. Your support is valued.


CM
Chris M.
North Fort Myers, FL
Mercedes-Benz C250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Will be back!
They kept me in the loop the entire time, fixed my car in a more timely manor than the timeline offered, kept price as low as they could based on research, and held onto my car for several months until I could get home from business without issue, and they are friendly as hell
Lisa U., Manager from Artic Auto Air & Service responded on 05/20/2025 08:00 AM

We appreciate your positive feedback and are pleased to hear about your satisfactory experience with our service and communication. Your support is valued as we strive to provide excellent customer care.

Service Coupons and Posts
Rainy Season Wiper blade Special
Need new wiper blades? Buy one get one 1/2 price. Rainy season is approaching, and we all know the importance of a good set of wiper blades! Limited time only, must mention this post.
Offer Valid 06/09/2025-06/29/2025
Call Now: (239) 995-0995

Thanks for the shoutout! We're proud to serve our community and keep cars running smoothly. Remember, your vehicle deserves pampering too! 🚗💙 #LocalLove #AutoCare
Learn More
Rainy Season Wiper blade Special
Need new wiper blades? Buy one get one 1/2 price. Rainy season is approaching, and we all know the importance of a good set of wiper blades! Limited time only, must mention this post.
Offer Valid 06/09/2025-06/29/2025
Call Now: (239) 995-0995

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