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Arcola Engine Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(210 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average

Business Details

About

Automotive repair serving the southwest side of Fort Wayne. Automotive repair serving the southwest side of Fort Wayne.

Categories
Auto Repair, Domestic Auto Repair, Import Auto Repair
Contact
(260) 625-4119

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
11720 Bass Rd Fort Wayne, IN 46818-9608
Arcola Engine Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(210 Reviews)

BP
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B P.
Fort Wayne, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/04/2018
1 star is generous
Every part we had replaced through arcola was faulty and had to be redone several times. They do not guarantee their service or parts. When we called back about warranties they said permanently closed.
Not Recommended

CW
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catherine/Tim w.
Fort Wayne, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2018
wade family
always have had great service here. I love also that it is always clean in the waiting area
and the Girls really know their stuff.. Thanks for all the work you have done for our family over the last 10 years of living in Fort Wayne
Recommended

SA
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Stephen a.
Fort Wayne, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2018
Everybody Makes Mistakes, How It's Corrected is the Test
I dropped my truck of for a new exhaust at Arcola Engine. Arcola had it done the same day. When I picked it up at 4:45pm I noticed an exhaust leak when I started the vehicle. Not Good. I went into the office and brought the owner out to show him. He was embarrassed and apologetic. He immediately offered a vehicle for me to drive home so they could fix it first thing in the morning. Problem solved before I even had an opportunity to get upset. As it turned out it was nothing but an untightened bolt.

"Everybody makes mistakes. It's how we recover from those mistakes that defines us"
Anonymous
Recommended

TD
Tim D.
Fort Wayne, IN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/27/2017
verified customerVerified Customer
Category: Service
Tim said he had to return to the facility because they didn't have a certain part for his muffler.
Recommended

RK
Ray K.
Fort Wayne, IN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/24/2017
verified customerVerified Customer
Category: Service
Ray said he was very pleased with this business.
Recommended

EG
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Esteban G.
Fort Wayne, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2017
verified customerVerified Customer
2013 Sonata 82500 mile maintenance check up
Excellent service. Customer and mechanical. Very pricing. Will return for next check up in all my cars.
Not Recommended

RW
Rob W.
Fort Wayne, IN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/29/2017
verified customerVerified Customer
Category: Service
Rob said the business has been doing a great job and he will continue to use them.
Recommended

DC
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Danny C.
Fort Wayne, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017
verified customerVerified Customer
Great service, like usual!
The reason I keep going back and take all my vehicles there, they know what they are doing, they are reasonable and trustworthy! Thanks Arcola!
Recommended

PB
Paul B.
Fort Wayne, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2017
verified customerVerified Customer
Category: Service
Paul said the staff get the service done on time, and the work is done when they tell him its done.
Recommended

SH
Steven H.
Fort Wayne, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2017
verified customerVerified Customer
Category: Service
Spoke with Pat. She said the mechanic's have always been very fair with her. The staff is always nice and friendly and the work turned out great.
Recommended

MD
Mark D.
Fort Wayne, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2017
verified customerVerified Customer
Category: Service
Mark said this business told him what his vehicle needed and they fixed it.
Recommended

JT
Jeff T.
Auburn, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2017
verified customerVerified Customer
Category: Service
Jeff said the service was great. The employees treated him well.
Recommended

MR
Mike R.
Ashley, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2017
verified customerVerified Customer
Category: Service
Mike said this business was convenient.
Recommended

DB
Dale B.
Decatur, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2017
verified customerVerified Customer
Category: Service
Dale said the staff does good work.
Recommended

CH
Chris H.
Huntington, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2017
verified customerVerified Customer
Category: Service
Spoke with Angie. She said the employees were easy to work with. They took care of her vehicle.
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