Business Solutions
SureCritic / Auto Maintenance / Apex Automotive
business image

Apex Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(173 Reviews)
80
Write a Review
Schedule Appointment

Score Details

5 stars
90%
4 stars
6%
3 stars
1%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
80
Net Promoter Score ®

Business Details

About

Founded in 2012, Apex Automotive has earned a reputation as one of the trusted names in auto repair and preventive maintenance services for families across Orange, Virginia.

We're family-owned and have service technicians dedicated to their craft, ensuring you receive high-quality workmanship and excellent customer service. Founded in 2012, Apex Automotive has earned a reputation as one of the trusted names in auto repair and preventive maintenance services for families across Orange, Virginia.

We're family-owned and have service technicians dedicated to their craft, ensuring you receive high-quality workmanship and excellent customer service.

Categories
Auto Maintenance, Repair Shop, Auto Repair
Contact
(540) 825-1085
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
31300 Constitution Hwy Locust Grove, VA 22508-0028
Get Directions
Apex Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(173 Reviews)
Write a Review
Recent Reviews
MW
gravatar
Mark W.
Locust Grove, VA
Volkswagen Jetta Sedan
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/17/2025
verified customerVerified Customer
1
Not happy with the surprise charge
Had both front tires and a "new" (used rim) replaced. Total was $872 with a credit card surcharge that put it over $900. When I asked for a breakdown of the charges I was told "two new tires ($227 total) + a used rim + test drive. What I did not realize until I got home and read the receipt, was that I was charged $142 for a total vehicle inspection that was not relevant to the reason I brought it in was not requested and was not disclosed when I asked for a description of the charges. Very unimpressed.
The Team A., OWNER from Apex Automotive responded on 03/03/2025 10:41 AM

We appreciate you taking the time to share your experience, even if it wasn't a joyride. Your feedback is noted, and we shall ensure our charges are as transparent as a freshly cleaned windshield! I looked back at my notes and from what I see the appointment referenced was originally scheduled for a diagnostic, as there was a current vibration issue. If the information I have is incorrect please reach out. We will be happy to make this right!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.