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SureCritic / Hyundai Dealer / Anaheim Hyundai
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Anaheim Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,952 Reviews)
57
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Score Details

5 stars
80%
4 stars
9%
3 stars
4%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
215
Total ReScores™
4.8
ReScore™ Average
57
Net Promoter Score ®

Business Details

About

Russell Westbrook Hyundai of Anaheim is located off of East Ball Road in Anaheim, CA, and is the go-to dealer for Orange County and the greater Los Angeles Area. Our service center is the best around, staffed with expertly trained technicians who provide quality Hyundai repair and maintenance. We even offer parts and accessories to Russell Westbrook Hyundai of Anaheim is located off of East Ball Road in Anaheim, CA, and is the go-to dealer for Orange County and the greater Los Angeles Area. Our service center is the best around, staffed with expertly trained technicians who provide quality Hyundai repair and maintenance. We even offer parts and accessories to customize your vehicle! Call or email us to schedule an appointment today. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(714) 956-1820
Closed
Business Hours

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Pacific Time (Us & Canada)
1271 Auto Center Drive Anaheim, CA 92806
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,952 Reviews)
Write a Review
Recent Reviews
Verified Customer
Orange, CA
2022 Hyundai Kona
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/11/2024
verified customerVerified Customer
1
Category: Service
car had engine light on and worse off !!!
225 labor charge per hour horrible non competitive !!
mechanic forgot to do something, car is not the same .
poor customer service
engine light is now on and mgr wants $225 approval from me so they can go back in and remove the repair engine light !!!
JB
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JENNALYN B.
Torrance, CA
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2024
verified customerVerified Customer
10
Category: Service
Fast service and amazing customer service from Mr cris
Thank you for your fast welcome me in Mr cris everything was perfect
PG
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PATRICK G.
Orange, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2023
verified customerVerified Customer
10
Category: Service
Above and beyond!
My car was out of warranty and was burning oil. Hyundai did a goodwill engine replacement and even lent me a car while they were servicing it.
Verified Customer
Orange, CA
2022 Hyundai IONIQ 5
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/09/2023
verified customerVerified Customer
8
Category: Service
Service
By far the best service experience we've had at Anaheim Hyundai. This was due to the oustanding customer service that Alexis Camacho provided.
Verified Customer
Placentia, CA
2022 Hyundai Tucson Hybrid
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/02/2023
verified customerVerified Customer
9
Category: Service
Wait time
Got there on time .Had to wait 15 minutes before someone came and even acknowledged I was there.
Verified Customer
Placentia, CA
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2023
verified customerVerified Customer
10
Category: Service
Service
Great
DF
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DAVID F.
Orange, CA
2017 Hyundai Elantra GT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2023
verified customerVerified Customer
10
Category: Service
Recalls
Your employees did exceptionally well. They had my recalls done within hours. Thank you very much for that
AC
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ADELA C.
Orange, CA
2012 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/25/2023
verified customerVerified Customer
8
Category: Service
Alexis at customer service gave me excellent help
Good service
SS
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SALLY S.
Anaheim, CA
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2023
verified customerVerified Customer
10
Category: Service
Service visit
Staff { Blake} came straight out when I arrived and kept me up to date on the progress of my car
Verified Customer
Brea, CA
2018 Hyundai SANTA FE SPORT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2023
verified customerVerified Customer
10
Category: Service
Great, friendly service
All staff were friendly. They were informative as well, and made it easy for me to have windshield wipers installed during my oil change, just in time for the rain!
GB
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GEORGINA B.
Buena Park, CA
2019 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/08/2023
verified customerVerified Customer
9
Category: Service
very good attendance. the person there was very professional
Very professional attendance
Verified Customer
Brea, CA
2022 Hyundai Tucson Hybrid
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/04/2023
verified customerVerified Customer
7
Category: Service
Good service
Always good service. Only issue is it takes forever to get my car back.
Verified Customer
Anaheim, CA
2024 Hyundai Palisade
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/04/2023
verified customerVerified Customer
8
Category: Service
My very first experience at Hyundai of Anaheim
I was given an appointment for service, to me, appointment means appointment, but I noticed it’s first come first serve, appointment is not needed, it took 4 hours of my time for simple check.
BS
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BARRY S.
Orange, CA
2022 Hyundai IONIQ 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2023
verified customerVerified Customer
10
Category: Service
New owner at Hyundai in anaheim
Thanks God new owner and better service finally. They are kind and very good experience! I am delighted to see this change as Hyundai is my last 4 cars all bought in Anaheim new we needed this change thank you Abba Father and thanks to new owner.
Verified Customer
Orange, CA
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2023
verified customerVerified Customer
10
Category: Service
I have not been disappointed
Great Service, Great Staff!
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