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Almost Heaven Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(994 Reviews)
93
Write a Review

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviewsâ„¢

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScoresâ„¢
4.0
ReScoreâ„¢ Average
93
Net Promoter Score ®

Business Details

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(304) 982-6757
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 5:30 PM
Sun
7:30 AM - 5:30 PM
* Eastern Time (Us & Canada)
12 Commercial Drive Charleston, WV 25311
Get Directions
Almost Heaven Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(994 Reviews)
Write a Review
Recent Reviews
JM
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JOE M.
Charleston, WV
2019 Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2025
verified customerVerified Customer
10
Typical
There was nothing to not like. The appointment was scheduled easily and in good time, the work was done without any surprises, and a recommendation was made concerning a check engine light in my vehicle's history that warranty would cover.
This shop is alert and proactive concerning issues that can cause inconvenience and costly repairs.
Doug H., Owner from Almost Heaven Auto Repair responded on 05/14/2025 05:41 AM

we do what we can. thank you for the review

Douglas Hanshew
owner
304-982-6757

MF
MIKE & SUSANNA F.
Elkview, WV
2019 Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Great team
Very friendly group of professionals
Doug H., Owner from Almost Heaven Auto Repair responded on 05/14/2025 05:40 AM

thank you for the review

Douglas Hanshew
owner
304-982-6757

RS
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RITA S.
Charleston, WV
2007 Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Usual Top Notch Service
As garages go, Almost Heaven is a friendly place to wait while the team of mechanics fix your car, and in my case it has not been a long wait.
Doug H., Owner from Almost Heaven Auto Repair responded on 05/14/2025 05:39 AM

thank you for the review we work hard to make our customers feel welcome

Douglas Hanshew
owner
304-982-6757

KC
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KACY C.
Morgantown, WV
2019 Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2025
verified customerVerified Customer
10
Had brakes and inspection
Doug's crew has always done a fantastic job. They are thorough and efficient! Fair pricing for excellent work.
Doug H., Owner from Almost Heaven Auto Repair responded on 05/05/2025 10:27 AM

Thanks for the review

Douglas Hanshew
owner
304-982-6757

OT
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OLIVIA T.
Charleston, WV
2007 GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Low beam headlight replacement
As always, greeted with a smile, work was completed expeditiously, and I left a happy camper!😄
Doug H., Owner from Almost Heaven Auto Repair responded on 04/24/2025 12:28 PM

ALWAYS NICE TO HEAR THAT A CUSTOMER IS HAPPY. THANK YOU FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

BF
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BERT JR F.
Elkview, WV
2012 Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Brakes and oil change
Great service
Doug H., Owner from Almost Heaven Auto Repair responded on 04/24/2025 12:27 PM

THANK YOU FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

Verified Customer
Charleston, WV
1999 Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Great work
The shop manager rocks and the bald mechanic was awesome. Love almost heaven
Doug H., Owner from Almost Heaven Auto Repair responded on 04/22/2025 09:45 AM

WE DO OUR BEST, THANK YOU FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

WH
WILL H.
Elkview, WV
2014 Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
10
A shop you can trust
I know I can always trust them to treat me fair and take care of my car and truck. I only got tires today but the took care of it and made it easy to pay and pick up after hours.
Doug H., Owner from Almost Heaven Auto Repair responded on 04/22/2025 09:47 AM

HOPE THE TIRES DO GREAT FOR YOU. THANK YOU FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

JK
JOE K.
2010 Acura TSX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Oil change,tire rotation, and diagnostic.
Excellent service
Doug H., Owner from Almost Heaven Auto Repair responded on 04/22/2025 09:48 AM

THANK YOU FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

KD
KATIE D.
2017 Chrysler Pacifica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Quick and Friendly
Needed an oil change and set up an appointment. I dropped it off and got a ride back to work. About an hour and half later it was done. They also straightened out a headlight issue for me without charging. I've had other work done by Almost Heaven in the past and have always been met with friendly and efficient staff.
Doug H., Owner from Almost Heaven Auto Repair responded on 04/22/2025 09:49 AM

THANK YOU FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

JW
JEFF W.
2014 Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Great customer service
Cared about there customers and love to talk and make it a good time in the shop
Doug H., Owner from Almost Heaven Auto Repair responded on 04/07/2025 07:08 AM

WE DO CARE ABOUT OUR CUSTOMERS AND THANK YOU FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

OT
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OLIVIA T.
Charleston, WV
2013 Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
New tires and inspection
Very pleased with the pleasantness throughout entire process!! The discussion surrounding the ordering of tires, the quick turnaround in receipt of tires, and the immediate installation and inspection—-all of the above, positive!!!
Doug H., Owner from Almost Heaven Auto Repair responded on 04/07/2025 07:08 AM

YOUR AN AWESOME CUSTOMER THANK YOU FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

TK
TIM K.
2010 Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/29/2025
verified customerVerified Customer
8
My first time at almost heaven auto garage
A very welcoming and friendly staff I had 4 tire's mounted & balanced and a alignment they were very informative and told me of some other issues I had with my truck very professional at a reasonable rate I will be returning for future needs I recommend this shop thanks again for your service.
Doug H., Owner from Almost Heaven Auto Repair responded on 04/07/2025 07:07 AM

THANK YOU FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

RH
ROBERT H.
Charleston, WV
2019 Chevrolet Blazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Great shop.
Wouldn't go any where else.
Doug H., Owner from Almost Heaven Auto Repair responded on 03/25/2025 01:03 PM

THANK YOU FOR BEING A GREAT CUSTOMER

Douglas Hanshew
owner
304-982-6757

CM
CONNI M.
2011 Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Quick & easy
We called to see if we could get in Friday morning and we were done by Friday afternoon. They had all the parts delivered in no time and were very clean and courteous.
Doug H., Owner from Almost Heaven Auto Repair responded on 03/25/2025 01:04 PM

THANK YOU FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

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