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Almost Heaven Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(988 Reviews)
93
Write a Review

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
4.0
ReScore™ Average
93
Net Promoter Score ®

Business Details

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(304) 982-6757
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 5:30 PM
Sun
7:30 AM - 5:30 PM
* Eastern Time (Us & Canada)
12 Commercial Drive Charleston, WV 25311
Get Directions
Almost Heaven Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(988 Reviews)
Write a Review
Recent Reviews
Verified Customer
Charleston, WV
1999 Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Great work
The shop manager rocks and the bald mechanic was awesome. Love almost heaven
Doug H., Owner from Almost Heaven Auto Repair responded on 04/22/2025 09:45 AM

WE DO OUR BEST, THANK YOU FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

WH
WILL H.
Elkview, WV
2014 Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
10
A shop you can trust
I know I can always trust them to treat me fair and take care of my car and truck. I only got tires today but the took care of it and made it easy to pay and pick up after hours.
Doug H., Owner from Almost Heaven Auto Repair responded on 04/22/2025 09:47 AM

HOPE THE TIRES DO GREAT FOR YOU. THANK YOU FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

JK
JOE K.
2010 Acura TSX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Oil change,tire rotation, and diagnostic.
Excellent service
Doug H., Owner from Almost Heaven Auto Repair responded on 04/22/2025 09:48 AM

THANK YOU FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

KD
KATIE D.
2017 Chrysler Pacifica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Quick and Friendly
Needed an oil change and set up an appointment. I dropped it off and got a ride back to work. About an hour and half later it was done. They also straightened out a headlight issue for me without charging. I've had other work done by Almost Heaven in the past and have always been met with friendly and efficient staff.
Doug H., Owner from Almost Heaven Auto Repair responded on 04/22/2025 09:49 AM

THANK YOU FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

JW
JEFF W.
2014 Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Great customer service
Cared about there customers and love to talk and make it a good time in the shop
Doug H., Owner from Almost Heaven Auto Repair responded on 04/07/2025 07:08 AM

WE DO CARE ABOUT OUR CUSTOMERS AND THANK YOU FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

OT
gravatar
OLIVIA T.
Charleston, WV
2013 Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
New tires and inspection
Very pleased with the pleasantness throughout entire process!! The discussion surrounding the ordering of tires, the quick turnaround in receipt of tires, and the immediate installation and inspection—-all of the above, positive!!!
Doug H., Owner from Almost Heaven Auto Repair responded on 04/07/2025 07:08 AM

YOUR AN AWESOME CUSTOMER THANK YOU FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

TK
TIM K.
2010 Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/29/2025
verified customerVerified Customer
8
My first time at almost heaven auto garage
A very welcoming and friendly staff I had 4 tire's mounted & balanced and a alignment they were very informative and told me of some other issues I had with my truck very professional at a reasonable rate I will be returning for future needs I recommend this shop thanks again for your service.
Doug H., Owner from Almost Heaven Auto Repair responded on 04/07/2025 07:07 AM

THANK YOU FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

RH
ROBERT H.
Charleston, WV
2019 Chevrolet Blazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Great shop.
Wouldn't go any where else.
Doug H., Owner from Almost Heaven Auto Repair responded on 03/25/2025 01:03 PM

THANK YOU FOR BEING A GREAT CUSTOMER

Douglas Hanshew
owner
304-982-6757

CM
CONNI M.
2011 Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Quick & easy
We called to see if we could get in Friday morning and we were done by Friday afternoon. They had all the parts delivered in no time and were very clean and courteous.
Doug H., Owner from Almost Heaven Auto Repair responded on 03/25/2025 01:04 PM

THANK YOU FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

Verified Customer
Charleston, WV
2014 Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Excellent Service
Great service everytime.
Doug H., Owner from Almost Heaven Auto Repair responded on 03/25/2025 01:05 PM

WE DO WHAT WE CAN. THANK YOU FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

SK
STEPHEN K.
2012 Kia Forte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Friendly & thorough
Took my car in for an inspection, and they found what was wrong in a timely manner.
Doug H., Owner from Almost Heaven Auto Repair responded on 03/25/2025 01:06 PM

IT WAS NICE MEETING YOU AND THANK YOU FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

Verified Customer
2008 Saturn Aura
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Excellent customers service
Exceptional customer service and great automotive experience and work.
Doug H., Owner from Almost Heaven Auto Repair responded on 03/21/2025 11:00 AM

THANK YOU FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

JL
JANET L.
2016 Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Excellent service
I just had all my 4 tyres replaced in this shop, I would say, reception was great and the service was excellent. They explained to me every detail of the problem and gave me a quote that was within price point. I highly recommend Almost Heaven for car repair and car issues.
Doug H., Owner from Almost Heaven Auto Repair responded on 03/19/2025 12:06 PM

IT WAS REALLY NICE MEETING YOU AND HELP TAKING CARE OF YOUR ISSUE. THANK YOU FOR THE REVIEW

Douglas Hanshew
owner
304-982-6757

JA
JUSTIN A.
Pinch, WV
2000 Not Specified:
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
You’re the best!
As always, professional, friendly and I will be back in a few months for brakes. Thanks again!
Doug H., Owner from Almost Heaven Auto Repair responded on 03/17/2025 10:20 AM

thanks for the review

Douglas Hanshew
owner
304-982-6757

TV
gravatar
TINA V.
Charleston, WV
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Tire repair
Best place for auto repair. Honest people
Doug H., Owner from Almost Heaven Auto Repair responded on 03/17/2025 10:20 AM

always nice to see you

Douglas Hanshew
owner
304-982-6757

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