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Alignment Unlimited Auto Services

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(77 Reviews)
88
Write a Review
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Score Details

5 stars
94%
4 stars
3%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
88
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Auto Repair, Tire Sales and Repair
Contact
(815) 265-4222
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1142 S Crescent Gilman, IL 60938
Get Directions
Alignment Unlimited Auto Services' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(77 Reviews)
Write a Review
Recent Reviews
PH
pete h.
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2024
verified customerVerified Customer
8
Good service
Personable service and good work
JS
jeff s.
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2024
verified customerVerified Customer
10
Very good people to deal with
Very good to deal with.

Prices were reasonable.

They've been a great help in our hours of need.
DR
DAVID R.
Crescent City, IL
Ford Focus
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/29/2024
verified customerVerified Customer
8
Oil change
Fixed daughters headlight
SB
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SANDY B.
Gilman, IL
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2024
verified customerVerified Customer
10
Quick and thorough
We like supporting small town businesses.
Verified Customer
Gilman, IL
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2024
verified customerVerified Customer
10
Exceptional Service
My vehicle was repaired quickly and I was back on the road the same day.
AF
andy f.
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2024
verified customerVerified Customer
10
Tire replacement
The shop did a great job and have reasonable prices and quick turnaround time.
Verified Customer
Buick Encore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2024
verified customerVerified Customer
8
Oil change
Great job!
TN
TONY N.
Watseka, IL
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2024
verified customerVerified Customer
10
Front wheel hub on my 2013 Buick Lacrosse
I always have a very good experience when I go there and I am very happy with their work high quality thank you so much, Tony
TH
tim h.
Dodge Charger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2024
verified customerVerified Customer
10
Done top-notch job every time I’ve taken my car in. I would recommend him anybody. Excellent service excellent work I give them a 10
Did real good job I gave the 10 excellent work excellent personality
Verified Customer
Dodge Avenger
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/04/2024
verified customerVerified Customer
7
Fast, kind, confused
Everyone was very kind and helpful! I was a walk-in and my car was looked at right away; which was surprising and extremely fast! I talked with a woman at the front while I waited and she was very nice!

I was given back my keys and was told that my car was done, my tire was fine, and the tire pressure fixed on all my tires! Great!

When I left, I realized the straw from my drink was missing. I'm not sure why they took that? But the big thing is, I realized my air caps were different. I had bought $25 shiny red locking ones and forgot to mention them when I went in. All this to say, I noticed at a nearby gas station and went back for my aircaps. Turns out the person who worked on my car ripped them off when the hex key was on my front seat. ?

I just took off an air cap from the front tire before driving there, so I knew they were not over tightened.

I am worried ripping them off could have hurt the valves and threading of the valves. All my caps were all in the trash. He told me they were a 'bad idea anyway and that they'd corrode.' (Regular metal ones can corrode too) Why rip them off in the first place? Now I have to buy new ones. I had these specific caps for a reason.
KM
gravatar
KYAL M.
Gilman, IL
GMC Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2024
verified customerVerified Customer
10
Great Service
Evan and his team are great, they always do a fantastic job and are very timely.
MK
mike k.
Buick Rainier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2024
verified customerVerified Customer
10
Work was performed quickly and did fantastic job
Very happy with work done, first time in my life I've taken my car to mechanic always done my own, little nervous, but very satisfied with work.
TG
TONY G.
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2024
verified customerVerified Customer
10
Excellent service
They do an excellent job
JM
Jon M.
Illinois
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2024
verified customerVerified Customer
Category: Service
Jon said they do really good work and are very knowledgeable.
Recommended
RT
RICK T.
Gilman, IL
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2024
verified customerVerified Customer
10
Great service
Thanks Evan for getting my car problem fixed on short notice
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