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Akron Auto Clinic

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,302 Reviews)
73
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
10
Total ReScores
3.8
ReScore Average
73
Net Promoter Score ®

Business Details

About

More Than 30 Years in Business
Akron Auto Clinic is an AAA-approved auto repair and "brake repair shop", brakes, front end suspension, E Check, diagnostic, tune up, electrical inspection, HVAC, power steering, transmission serivce
More Than 30 Years in Business
Akron Auto Clinic is an AAA-approved auto repair and "brake repair shop", brakes, front end suspension, E Check, diagnostic, tune up, electrical inspection, HVAC, power steering, transmission serivce including clutch repair, four wheel drive service and service serving the Akron area. Our shop has put customers first since 1979. We have built a reputation on reasonable prices and excellent warranties.A Skilled Staff
Our staff features ASE-certified and Master Technologists and Master Auto Technicians. We are also certified in emissions testing. Our experienced staff works fast and can have a vehicle ready the same day you bring it in. We also do follow-up calls. Located in Ohio.
...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(330) 434-9740

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
922 W. Bowery St. Akron, OH 44307
Akron Auto Clinic's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,302 Reviews)

VT
Vanessa T.
Akron, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
Category: Service
Vanessa said they gave her a great price and they do great service.
Recommended

RM
Rita M.
Akron, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Rita said they were kind, informative, and went out of their way to help her.
Recommended

AU
Alper U.
Akron, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/03/2025
verified customerVerified Customer
Category: Service
Alper said they couldn't get him in right away because they were busy but other than that, everything was perfect.
Recommended

JR
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Jerrod R.
Akron, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/28/2025
verified customerVerified Customer
0
Not good at all
Dropped my car off and got quoted for specific service. Made me pay half up front for said service. Called me daily for 4 days with a different excuse about the part ordered for the service. Told me they would discount my total for the inconvenience. After a week of not having my car, they finally did the repair and charged me MORE for the exact same service I initially came for.
Fred F. from Akron Auto Clinic responded on 02/04/2025 11:25 AM


Dear Jerrod


Our goal is to please every customer by being honest, efficient, transparent and provide quality service.


Vehicles can be problematic, many times other issues can be unseen or developed after correction are made. We proactively do vehicle inspections to mitigate these problems.




In your case we did quality work, we communicated every step of the way, we did give you a substantial discount. I wish your vehicle needed less work, but that was beyond our control.




Please contact us to resolve this matter to your satisfaction.


Fred Franks
Owner
330-434-9740

SS
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Sandra S.
Cuyahoga Falls, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Fast , friendly and reliable
Fast friendly reliable. Recommend

SZ
Serina Z.
Akron, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Serina said the business got them in right away, took care of the problem and ordered the part right away. She said everybody in every department was wonderful, she wanted to thank them for doing an amazing job getting them in and out.
Recommended

KR
Kenneth R.
Akron, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Kenneth said he got timely Triple A service.
Recommended

DM
Donovan M.
Akron, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
Category: Service
Donovan said it was quick and not too expensive.
Recommended

DA
Demetria A.
Akron, OH
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/19/2024
verified customerVerified Customer
6
Brake line fixed but other issues
You had my car for a week, why? It doesn't take a week to fix brake lines. Now my car hesitate which it never did that before. So you tell me there's a few other issues ok, why not tell me that initially at the finding so I could pick and choose what to fix immediately? No car was available for me to lease. My experience wasn't that great but hey you did a great job on my brake lines. Next time stay in touch, have a car to lease and don't keep transportation for a week.

PC
Pamela C.
Akron, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
Category: Service
Pamela said the business does good work and she likes the people. She wanted to thank the business.
Recommended

PH
gravatar
Peggy H.
Akron, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
10
Akron Auto Clinic is the Best in town!
I’ve been a faithful customer with Akron Auto Clinic for over 45 years. They are fair, responsible, caring and excellent with their service! The price is affordable for repairs and excellent service! The staff/ team are like a family to me. Try them you’ll like them and their great business!
Thanks, Peggy Honaker, PhD

ED
Eric D.
Barberton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
Category: Service
Eric said they are consistent, pretty quick, and they get the job done.
Recommended

Verified Customer
Akron, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/14/2024
verified customerVerified Customer
9
Need to update my recommendation
This time I got a better loaner car ?. Got all my discounts. Even so, old cars cost to repair.

HB
Homer B.
Akron, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/08/2024
verified customerVerified Customer
Category: Service
Homer said he liked how they do business, liked how they worked on the vehicle, they have reasonable prices and warrantees with the work.
Recommended

TA
Troy A.
Akron, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
Category: Service
Troy said the business did a good job.
Recommended
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