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A.G. Automotive & Diagnosis

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(326 Reviews)
75
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
75
Net Promoter Score ®

Business Details

About

Since 2015, A.G. Automotive & Diagnosis has provided Reseda area customers with easy to understand estimates before beginning any work. Ask us about options to keep auto repair costs low or upgrades to keep your car running at peak performance. We stand behind all of our work with a guarantee you can take to the bank. Since 2015, A.G. Automotive & Diagnosis has provided Reseda area customers with easy to understand estimates before beginning any work. Ask us about options to keep auto repair costs low or upgrades to keep your car running at peak performance. We stand behind all of our work with a guarantee you can take to the bank.

Categories
Auto Maintenance, Repair Shop, Car Maintenance
Contact
(818) 578-5191

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
6824 Aura Ave Reseda, CA 91335
A.G. Automotive & Diagnosis' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(326 Reviews)

DR
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David R.
Downey, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/09/2025
0
thief, racist and scoundrel.
He does not pay his workers what he promises and threatens to call for immigration.

DR
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David R.
Downey, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/09/2025
0
thief, racist and scoundrel.
He does not pay his workers what he promises and threatens to call for immigration.

LO
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Lenq O.
Reseda, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/03/2025
0
Oil change
They put the incorrect oil measurements.

SM
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Sam M.
Woodland Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Great service, pretty good job
I called late while driving with my kids. I knew my brakes were going out and it was definitely time to fix. They stayed open for me and even worked late to finish my car the next day so I could get to work. Great place!

JH
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Jay H.
Reseda, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
9
Excellent Service
Chuck, Tammy, and the rest of the staff are very helpful and patient in dealing with clients’ issues. They know their business and make prompt repairs in a manner that creates trust with the results. I have been entrusting my repair needs to them for years now, and it gives me peace of mind to know the repair will be done correctly.

Thank you.

JS
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Jackie S.
Pacoima, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
10
Found the issue!
Super knowledgeable, friendly and helpful! Car runs excellent now.

IS
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Izamar S.
Houston, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/21/2024
0
Racist
Look into Tik Tok. He refused to pay an employee and it’s threatening to call immigration.
Manager from A.G. Automotive & Diagnosis responded on 12/22/2024 11:20 PM

Thank you for your comments. The employee had already been paid, I can show you the canceled check, and the reporter was shown the proof as well. We recorded the whole confrontation from our side except ours is unedited. My attorney says we should be getting a settlement offer from univision before the end of the year. The reporter was shown the proof. This kid pulled the same stunt with his last 2 employeers. I hired him because he was crying when I told him I was unable to hire him. He was offered an oportunity to earn some money for Christmas for helping to finish one vehicle. He has been trying to collect unemployment from his last employer after he walked off the job, the same thing he did here when he was told to clean up the 4 qts of oil he spilled on the floor and then threw 3 rags on top. "I'm not the janitor, you can't talk to me like that" was his response. We have video from the shop cameras that show this. You may want to reconsider where you get your information from. Especially when you have no idea what you are talking about. And the comment about calling immigration, that was i response to his threats to send his gang friends here.  I believe the term is "Fake news" I wouldn't have believed it if I didn't see it myself. Talk about racist. My attorney was flabbergasted at how transparent this story was. Apparently ch 24 does not expect white people to view their posts. Your review will be used to show damages. Thank you for helping. You should verify facts before posting comments to damage someones reputation. 


ML
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miguel l.
Los Angeles, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/20/2024
0
racist
i went in because my car had a check engine on the dash. he refused to work on my car because he thought i was illegal. he said he doesn’t touch people who are here illegally. jokes on him i was born in the u.s. he is a racist towards mexicans
Manager from A.G. Automotive & Diagnosis responded on 12/23/2024 12:12 AM

Who is the racist? You are a liar. Let me say that again, YOU ARE A LIAR. If you have a problem with that, you know where to find me. Do you touch people who here here illegally? I don't touch any of my clients unless I am shaking their hand. I have never refused to repair anyones vehicle, and you have never been in my shop as a client. I hope I didnt mispell the name on the check. You may need to bring it back. Your handwriting was hard to read. But it sure didn't look like Lopez to me. I don't like you because you are a liar. Not because the color of your skin. Heck, the mother of my children is hispanic. We were married for 11 years. I am an equal opportunity kind of guy. If your an A-hole, I don't like you. No matter what color your skin is. If I was really racist, wouldn't I want to take your money? Look at the names of the hundreds who have left reviews before you. 8 years in business, and now all of the racist reviews show up. No way anyone would be able to see this is all from the same person. Your low intelligence will give you away everytime Miguel. Be sure to thank brian for letting you use his email. 


Verified Customer
Woodland Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2024
verified customerVerified Customer
10
Great job. Great people.
Best mechanic I’ve found in the valley
Manager from A.G. Automotive & Diagnosis responded on 12/10/2024 04:55 PM

   Thank you for taking the time and leaving us a review. We are glad we we able to provide excellent service on your Explorer. Customer satisfaction is our first priority. We look forward to seeing you again for all of your vehicles needs.

DL
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Damian L.
Reseda, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
10
In a pinch
Came to A.G. with a problem that Chuck and I discussed throughly and came to a solution. My car was left overnight and had it back the next afternoon. Great service! Appreciate the honesty. Thank you A.G.

MR
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Maurice R.
Winnetka, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2024
verified customerVerified Customer
10
Chuck is a Mater in all he does
I've been taking my vehicles to A.G. Automotive & Diagnosis for years. Chuck isn't only knowledgable but furiously caring when it comes to getting the work done.
I highly recommend A.G. Automotive & Diagnosis for all your automotive needs.
Also, the ladies up front are consummate professionals & will handle your call expeditiously. Thank you, A.G. Automotive & Diagnosis.

JH
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Jay H.
Reseda, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/21/2024
verified customerVerified Customer
8
Good work
Excellent work, a bit overpriced.

VG
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Vicki G.
Reseda, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2024
verified customerVerified Customer
10
Battery and ignition service needed
My car died on Friday night. Tammi was quick to assist and I was able to get the car towed to the shop timely. The office stayed in touch and let me know what was happening until my car was done. Thank you both, Chuck and Tammi for all your help.

WO
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Warren O.
North Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2024
verified customerVerified Customer
10
I was seen immediately, they listen to needs and fixed my car to my highest expectations
I couldn’t be happier, they diagnosed my air conditioning problem and replaced my compressor and it works perfectly now

MD
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Melissa D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2024
verified customerVerified Customer
10
Excellent
AG is fabulous! Very knowledgeable. Tammy is very nice and Chuck is amazing! He can fix anything.
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