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Absolute Auto Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(891 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

Need tires installed? Time for an oil change? Looking for a check engine diagnostic and repair? You've got it at Absolute Auto Service Center. Founded in 2002, we provide the automotive care and repair services you need to maximize car life. Our qualified technicians have the comprehensive knowledge and experience for all aspects of Need tires installed? Time for an oil change? Looking for a check engine diagnostic and repair? You've got it at Absolute Auto Service Center. Founded in 2002, we provide the automotive care and repair services you need to maximize car life. Our qualified technicians have the comprehensive knowledge and experience for all aspects of automotive repair. Best of all, we back work nationwide with the O'Reilly Certified Nationwide Warranty good for 24-months/24,000 miles and 36-months/36,000 miles. ...more

Categories
Auto Repair, Tires, Oil Change
Contact
(330) 487-0337

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
9360 Ravenna Rd Twinsburg, OH 44087-2446
Absolute Auto Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(891 Reviews)

LF
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LOU F.
Hudson, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Jeep
Been going here for many many years. Probably after they had opened in the building under Bob and Bonnie. Great people. Reasonable prices. Good service.
Bonnie B. from Absolute Auto Service Center responded on 05/13/2025 08:22 AM

Lou, thank you so much for your loyalty and kind words!  It means the world to us that you've been coming here for so many years.  We're grateful for your support and are honored to have been a part of your experience.  We'll continue to provide great service at resonable prices.
We look forward to working with you in the future!


TB
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TRACY B.
Hudson, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
2012 Nissan Murano Rack & Pinion all fixed!
I have been going to Absolute Auto for severl years. They diagnose the issue and give you a fair price and get the job done when they say they will. My recent reason for visit was for a noice in my steering wheel. Bill called with the news that the Rack & Pinion will need to be replaced and possibly the transmission fluid pump. That was on a Thursday. They received the parts on Monday, had to have a day to loosen the rusted on bolts and handed me back my car on Wednesday! Great work, very professional and took care of a loose ground wire at no charge. I recommend them to my friends. You should check them out.
Bonnie B. from Absolute Auto Service Center responded on 05/09/2025 08:45 AM

Tracy, thank you so much for sharing your experience with Absolute Auto!  We're thrilled to hear that you've trusted us with your vehicle over the years and that our team continues to provide reliable service.  Bill and our techs work hard to diagnose issues quickly and ensure repairs are done efficiently. We always aim to deliver professional, fair, and high-quality work.  We look forward to working with you again.  Thanks again for your kind words!


TB
Thomas B.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Thomas said they did an evaluation on his vehicle and figured out what was wrong, and took care of him.
Recommended
Bonnie B. from Absolute Auto Service Center responded on 05/07/2025 11:36 AM

Thank you Thomas. We are glad to hear you were satisfied with the work and customer service you recieved.  We look forward to working with you in the future.


NP
Nicholas P.
Twinsburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Nicholas said it was his daughter's vehicle and she is so happy with the results, her vehicle runs smooth and quiet. He said the business thinks about their customers long term, they don't look at them as short term or money gains. He said this is the only business he will go to. Nicholas said if he thinks this part is broken, the business will be honest and say what is actually broken and even show their customers. He said if it's a safety issue, they will be honest and let their customers know.
Recommended
Bonnie B. from Absolute Auto Service Center responded on 05/07/2025 11:28 AM

Thank you so much, Nicolas, for your wonderful review!  We're thrilled to hear that your daughter is happy with her vehicle and the work our techs did.  Our team truly believes in building long-term relationships with our customers, and honesty is at the core of everything we do.  Your trust and loyalty mean the world to us, and we're hononred to be your go-to business.  Safety and transparency are always our priorities.  we look forward to serving you and your family for years to come!


AP
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ANDRE P.
Twinsburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
9
Great service!
Team took care of work needed and returned vehicle in timely fashion
Bonnie B. from Absolute Auto Service Center responded on 05/02/2025 08:07 AM

Thank you Andre!  We're delighted to hear you had a great experience with us.  Providing timely and efficient service is something we truly take pride in.  We appreciate your trust and look forward to serving you again in the future! 


RD
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REX D.
Twinsburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Ridgeline Service
Great service, on time, excellent communication and friendly people.
Bonnie B. from Absolute Auto Service Center responded on 04/24/2025 07:17 AM

Hi Rex, Thank you so much for your review! We’re thrilled to hear that you had a great experience with us. Providing excellent service, clear communication, and a friendly environment are things we truly take pride in. It means a lot to us that you noticed and appreciated those qualities.

If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again in the future!


RB
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ROBERT B.
Twinsburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Always True
A place you can count on to get your car serviced and not feel cheated or lied roo.
Bonnie B. from Absolute Auto Service Center responded on 04/24/2025 07:14 AM

Hi Robert.  "Thank you for you for your review! We take pride in providing honest, reliable service, and we’re glad you felt confident in choosing us. If there’s anything else we can do for you, don’t hesitate to reach out!"


HB
HEATHER B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Fair and honest
Thank you for telling me what needed to be fixed and what didn't. This shop was recommended to me and I can see why.
Bonnie B. from Absolute Auto Service Center responded on 04/14/2025 08:44 AM

Heather, thank you so much for your review.  Keeping our customers informed is very important.  We are happy to hear your were satisfied with your service and look forward to working with you again.


VW
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VICKI W.
Twinsburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Good service,
I received goog service and prompt service was appreciated
Bonnie B. from Absolute Auto Service Center responded on 04/08/2025 11:02 AM

Hi Vicki,  Thank you for your review.  We are happy to hear you are satisfied with the service provided to you.  We look forward to working with you again in the future!


VP
Val P.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Val said the technicians provide excellent workmanship and are very professional.
Recommended
Bonnie B. from Absolute Auto Service Center responded on 04/08/2025 11:03 AM

Hi Val,  Thank you for your review!  Our customers satisfaction is our top priority!!  We look forward to working with you again in the future!


PH
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PAUL H.
Chagrin Falls, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Oil change/ Summer Tire Swap
Quick in and out as usual- car done on time-quality work- at a good price.
Bonnie B. from Absolute Auto Service Center responded on 04/01/2025 08:40 AM

Thank you Paul!  We're happy to hear you had another smooth, efficient experience with us.  Providing quality work at a fair price is always our goal, and knowing we hit the mark for means a lot.  We truly appreciate your suport and look forward to serving you again!


RR
RICK R.
Twinsburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Rick
excellent service
Bonnie B. from Absolute Auto Service Center responded on 03/28/2025 08:19 AM

Thank you Rick! We appreciate your support and look forward to serving you again in the future!"


TM
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Tina M.
Twinsburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
10
Very satisfied customer
Always very professional, reasonable prices and very helpful
Bonnie B. from Absolute Auto Service Center responded on 03/21/2025 09:34 AM

Thank You Tina!  your feedback truly means a lot to us, and we look forward to serving you again in the future! 


LM
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Lisa M.
Twinsburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
10
Absolute is the best!
Another oil change for another car done and affordable! Always satisfied with the work done and Absolute charges a fair price for what they do. They always let you know what is coming up that will need to be taken care of and an approximate timeframe so you can plan accordingly! Love this place!
Bonnie B. from Absolute Auto Service Center responded on 03/18/2025 07:31 AM

Thank you so much for your kind words!  We're thrilled to hear that you consistently have a positive experience with us at Absolute.  Transparency and fairness are top priorities, and it's great to know our efforts to keep you informed and prepared are appreciated.  We look forward to continuing to serve you and your cars in the future.  Your support means the world to us!


RR
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ROBERT R.
Bedford, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
100% Satisfied
They are very knowledgeable and do everything they can to accommodate and repair your vehicle . I am very satisfied with the way they have done the work of my truck
Bonnie B. from Absolute Auto Service Center responded on 03/17/2025 09:08 AM

Thank you Robert! We're thrilled to hear that you were satisfied with the care and expertise our team provided.  Your kind words inspire us to keep delivering excellent service. We look forward to helping you again in the future!"


Displaying Review 1 - 15 of 891 in total
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