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Absolute Auto Center, Inc.

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,323 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
96
Net Promoter Score ®

Business Details

About

Absolute Auto Center is your best alternative to the new-car dealer when looking for a premium-quality used Honda or Acura automobile. Since 1983 we have provided our customers with not only the best pre-owned selections of these brands, but also the most personal buying experience. Read our reviews below and see what our customers share Absolute Auto Center is your best alternative to the new-car dealer when looking for a premium-quality used Honda or Acura automobile. Since 1983 we have provided our customers with not only the best pre-owned selections of these brands, but also the most personal buying experience. Read our reviews below and see what our customers share about us!
Our service department staff has over 75 combined years of experience. We provide timely diagnosis and repair when problems arise with your Honda or Acura vehicle. Depending on the nature of the service or repair, maintenance costs on average may save you about 20% less than at a franchised dealership. We do not compromise on the quality of the parts and craftsmanship, so be confident that your vehicle will be serviced with pride at a family-owned and operated facility.
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Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(860) 828-6958

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 12:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2326 Berlin Turnpike Berlin, CT 06037
Absolute Auto Center, Inc.'s Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,323 Reviews)

LR
LAURA R.
Middletown, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
3 happy new customers
Really like getting our cars serviced here. There’s a level of honesty and quality that’s hard to find these days. I enjoy hearing the detail around the service provided, and I also appreciate the professionalism and pleasant atmosphere. We will be back time and time again. Thank you, Tucker, for your time and patience with us.
Laura, Kim, and Carol

PD
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PETER AND SUSAN D.
CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Tucker provided excellent service
My windshield washer was not spraying at all with a full reservoir. Tucker scheduled my car for the next afternoon. He diagnosed and had it repaired within 30 minutes. I’m another satisfied customer of Absolute Auto thanks to Carl, Julie and Tucker.
Tucker S. from Absolute Auto Center, Inc. responded on 05/12/2025 04:40 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!


RN
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RICHARD N.
CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Buying Tires Made Easy
Tucker made buying a set of tires with alignment & valve stems very easy.
He made all the arrangements with a local vendor. All I had to do was show up.
I’m a long time customer at Absolute and long time very satisfied. 👍
Tucker S. from Absolute Auto Center, Inc. responded on 05/12/2025 04:40 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!


RR
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RAFAEL R.
West Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Excellent service, very professional
They do an excellent job, Tucker (service manager ) is very professional and knows everything about Acura and Honda. You can reach him anytime and he will answer all your questions.
Tucker S. from Absolute Auto Center, Inc. responded on 05/12/2025 04:40 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!


Verified Customer
Cromwell, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Great customer service and very accommodating.
I’ve been here before, and am always happy with the service.
Tucker S. from Absolute Auto Center, Inc. responded on 05/12/2025 04:40 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!


KC
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KAREN C.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Professional, reasonable service
I would highly recommend Absolute Auto. The price for my service was significantly less than what the Honda dealer quoted me. The service was done quickly and the staff was professional and friendly.
Tucker S. from Absolute Auto Center, Inc. responded on 05/06/2025 04:32 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!


LL
LORNA L.
Newington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Great service, very nice helpful staff💙☮️
Always friendly helpful people, And never a long wait for anything. Thank you so much I truly appreciate your service
Tucker S. from Absolute Auto Center, Inc. responded on 05/06/2025 04:32 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!


CJ
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CATHERINE & KC J.
CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Oil change and general maintenance
Always very satisfied - excellent service
Tucker S. from Absolute Auto Center, Inc. responded on 05/02/2025 08:00 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!


CB
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CARL B.
Middletown, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Quick professional service !
Absolute Auto is a professional auto service company that provides the best service for your customers!
Tucker S. from Absolute Auto Center, Inc. responded on 05/02/2025 04:29 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!


BD
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Brian D.
Cheshire, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
10
last minute appointment
Just want to Thank You for taking us in at the last moment. I know how busy you can get. I LOVE the fact we can trust you with all 3 Hondas and always get an honest answer.
Tucker S. from Absolute Auto Center, Inc. responded on 05/01/2025 04:27 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!


RS
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Rick S.
Plantsville, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
10
Honest and great service
I have been going to Absolute Auto for over 30 years. We have always had Hondas in our family and trust no one more than the team at Absolute to always do the best work at reasonable prices.
Tucker S. from Absolute Auto Center, Inc. responded on 04/30/2025 05:47 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!


KG
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Kimberly G.
New Britain, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
10
Great business
I had a trade in vehicle, needed something bigger- I dealt with Carl of course & he went above and beyond to make me happy with my purchase. This was my first time NOT buying from a “higher dealership” so I was definitely afraid esp being a girl BUT the process was smooth & communication was effective and straight forward. I would recommend this place to anybody looking for a vehicle that’s worth it! They also do any work you need with the vehicle there, which is nice and convenient! Big thank you to every one at Absolute Auto.
Tucker S. from Absolute Auto Center, Inc. responded on 04/30/2025 05:47 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!


EC
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ELLEN/ BILL C.
New Britain, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Honest and Competent
Been there before and would recommend them without hesitation.
Tucker S. from Absolute Auto Center, Inc. responded on 04/30/2025 05:47 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!


LF
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LOUIS & PAULA F.
Plantsville, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Great service
I’ve been a customer of Absolute Auto for many years and I keep coming back. They provide excellent service in a timely manner and the communication about the problem with the car and updates on the status of the repair is excellent.
Tucker S. from Absolute Auto Center, Inc. responded on 04/30/2025 05:47 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!


WO
WALTER O.
New Britain, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Very happy with the job!
Us usual work done on my truck was as described on time ! Very happy with the service performed!
Tucker S. from Absolute Auto Center, Inc. responded on 04/25/2025 08:32 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!


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