Business Solutions
SureCritic / Auto Maintenance / Absolute Auto Center, Inc.
business image

Absolute Auto Center, Inc.

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,375 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Absolute Auto Center is your best alternative to the new-car dealer when looking for a premium-quality used Honda or Acura automobile. Since 1983 we have provided our customers with not only the best pre-owned selections of these brands, but also the most personal buying experience. Read our reviews below and see what our customers share Absolute Auto Center is your best alternative to the new-car dealer when looking for a premium-quality used Honda or Acura automobile. Since 1983 we have provided our customers with not only the best pre-owned selections of these brands, but also the most personal buying experience. Read our reviews below and see what our customers share about us!
Our service department staff has over 75 combined years of experience. We provide timely diagnosis and repair when problems arise with your Honda or Acura vehicle. Depending on the nature of the service or repair, maintenance costs on average may save you about 20% less than at a franchised dealership. We do not compromise on the quality of the parts and craftsmanship, so be confident that your vehicle will be serviced with pride at a family-owned and operated facility. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(860) 828-6958
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 12:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2326 Berlin Turnpike Berlin, CT 06037
Get Directions
Absolute Auto Center, Inc.'s Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,375 Reviews)
Write a Review
Recent Reviews
Verified Customer
Manchester, CT
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Best service’
Absolute auto has the best service for any need. Tucker runs the service department and is a great communicator and goes out of his way to help in tight situations. You can’t ask for anything more and you can’t find it anywhere else.
Their hourly rate is less than all other service departments in the area and worth every penny.
Tucker S. from Absolute Auto Center, Inc. responded on 06/20/2025 10:13 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

RR
gravatar
RANDY OR PEGGY R.
Middletown, CT
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Always great service,
Always explain what the technician finds.
Tucker takes the time to make sure all my questions get answered. He is also up front with pricing and problems he has found. I trust them here. Thank you.
Tucker S. from Absolute Auto Center, Inc. responded on 06/20/2025 10:13 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

TR
gravatar
THOMAS & KATHY R.
CT
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Service visit
Tucker and staff are amazing! The service provided is always great
Tucker S. from Absolute Auto Center, Inc. responded on 06/20/2025 10:13 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

Verified Customer
Hartford, CT
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Great service.
Efficient, professional. Tucker is great.
Tucker S. from Absolute Auto Center, Inc. responded on 06/20/2025 10:13 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

OA
gravatar
OLGA A.
West Hartford, CT
Honda HR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Olga
Amazing customer service.
Thanks for everything
Tucker S. from Absolute Auto Center, Inc. responded on 06/19/2025 04:29 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

CB
gravatar
CAMILLE B.
Cheshire, CT
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Oil change ,transmission flush ,Brake flush
My visit to Absolute Auto was seamless .Customer Service is excellent .Tucker is an asset at Absolute .I asked for an estimate on the time I would wait and it was right on target .I would highly recommend Absolute for your car service .
Thanks ! Camille
Tucker S. from Absolute Auto Center, Inc. responded on 06/17/2025 01:10 PM

Thanks for the positive feedback! Carl and his team strive to provide their best!

DC
gravatar
DEBRA C.
Simsbury, CT
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Great service
Tucker is always polite and helpful. Service is great.
Tucker S. from Absolute Auto Center, Inc. responded on 06/17/2025 04:37 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

PB
gravatar
PAUL B.
New Britain, CT
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Tucker is he best.
Absolute Auto can be trusted with all your automotive needs!!!!
Tucker S. from Absolute Auto Center, Inc. responded on 06/17/2025 04:36 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

ML
gravatar
MIKE L.
CT
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Outstanding Service as Always. Staff pleasant and knowledgable. Highly Recommend!! Thank you, Mike
Outstanding Service as Always. Staff pleasant and knowledgable. Take great care of our CR-V. Highly Recommend!! Thank you, Mike
Tucker S. from Absolute Auto Center, Inc. responded on 06/17/2025 04:36 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

DB
gravatar
DIANA B.
Wethersfield, CT
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Always Incredible Service
I went in to have my transmission serviced. The cleanliness and quiet offered by the waiting room allowed me to get work done. Tucker is always kind, professional, and an overall joy to work with.
Tucker S. from Absolute Auto Center, Inc. responded on 06/13/2025 05:38 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

JD
gravatar
JIM & SHARON D.
North Haven, CT
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Long Term Relationships are Few
In this world of constant change, long-term relationships are seldom found. We have found a long and satisfying relationship with Absolute Auto from purchasing several vehicles to continued satisfaction with their amazing service department. Living in North Haven is a little bit of a drive for a service call, but it’s so worth the little drive for the excellent service. Thank you again, Tucker and Absolute Auto you’re absolutely the best
Tucker S. from Absolute Auto Center, Inc. responded on 06/11/2025 01:51 PM

Thanks for the positive feedback! Carl and his team strive to provide their best!

ER
gravatar
Elizdenise R.
Wethersfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
10
Graduation gift!
I was looking for a car to gift my daughter for her college graduation. Absolute was the first dealership I went to and looked no further. Found exactly what we wanted and undecided between 2 cars. Carl was very patient and held both cars for us until we decided. We were very appreciative for that. Once we decided, the process was smooth and quick! After the purchase, Carl took the time to show my daughter the in’s and out’s of the car. Everyone was very kind and professional. My daughter is super happy with her car!!!!
Tucker S. from Absolute Auto Center, Inc. responded on 06/09/2025 04:43 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

RS
gravatar
REBECCA S.
Glastonbury, CT
Acura TSX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Always a great experience!
I always have a great experience at Absolutely Auto, I’ve been taking my cars here for 30 years. Julie is fantastic, always welcoming and helpful. Tucker is the best! He is awesome to work with. He is knowledgeable, helpful and always goes the extra mile to help. My car is always well taken care of, all the staff are great. I would highly recommend absolute auto!
Tucker S. from Absolute Auto Center, Inc. responded on 06/06/2025 09:51 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

LV
gravatar
Lisa V.
Kensington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
10
Car purchase
Great service from Carl, answered all my questions and made the purchase enjoyable with no hassling about anything. Will definitely spread the word about this business.
Tucker S. from Absolute Auto Center, Inc. responded on 06/06/2025 04:59 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

Verified Customer
CT
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
9
Excellent Service All Around
I have been having my Hondas serviced here for years - whether it’s routine, or due to a sudden need for maintenance, the staff at Absolute Auto are knowledgeable, prompt, friendly, and professional. Highly pleased and highly recommend.
Tucker S. from Absolute Auto Center, Inc. responded on 06/06/2025 04:58 AM

Thanks for the positive feedback! Carl and his team strive to provide their best!

Displaying Review 1 - 15 of 1375 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.