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Aaron Automotive LLC

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(144 Reviews)
60
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
1.0
ReScore Average
60
Net Promoter Score ®

Business Details

Categories
Contact
(979) 330-5007

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4160 Texas 6 Frontage Rd College Station, TX 77845
Aaron Automotive LLC's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(144 Reviews)

SE
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Scott E.
College Station, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2021
verified customerVerified Customer
10
Best
They went out of their way to make sure my car was fixed right. Always very helpful and easy to work with.

GT
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Grace T.
Bryan, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2021
verified customerVerified Customer
10
So fast and helpful!
They managed to get the part less than a week after being told they could only get it from germany, install it within a matter of hours, do an entire health report on my car, were always honest with what was happening without making excuses, and charged several thousand less than I was expecting (being a foreign car it has always been ridiculously difficult to get parts and work on, not to mention expensive). They shuttled me home and I even left my phone in my car and they brought it to me since I didn't have a way to get back! I couldn't help myself but look through the reviews and the responses to bad reviews are so relatable and honest. I'll be bringing my car back here every time.

MT
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Mike T.
Iola, TX
Ford Pickup
ReScore Review™
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/09/2021
verified customerVerified Customer
0
Response
The response to my previous review is not factual but it’s nice to know they respond

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/08/2021
0
Highly unsatisfied
Stopped in to get my a/c fixed they did a very thorough inspection. The told my about many things that needed address and quoted me for the a/c. I picked up the vehicle and the price was $200 more than I was originally quoted. Driving down the road I realized they didn’t fix the problem. I was shocked they didn’t even test it before telling me it was fixed. I took the vehicle back and was told the price had now tripled to fix my vehicle. I told them no way and went to pick the vehicle up again and was asked to pay another charge. They did finally agree not to charge me for the second charge. I will now be looking elsewhere to try and get the work done that they missed during inspection.
David W. from Aaron Automotive LLC responded on 09/09/2021 06:23 AM

We recommended replacing and retesting,the evaporator, which we completed. AC was blowing cold and no other leaks were found after the the first repair on 7/21.

 You came back 2 weeks later with the same complaint which was that the ac was not blowing cold. We discovered that your Compressor had failed.Which we had recommended replacing the first time you were here.

This is a new problem, which is unrelated to the part that was changed. Unfortunately, because we have never replaced your Compressor, we cannot give you one for free.

I get that you're upset, but please try to understand that those parts are completely unrelated and we cannot cover parts we haven't replaced. It's not surprising that other components fail in a 27 year old vehicle, and we're more than willing to help you but I simply cannot cover items we have not replaced. 

The last part is the invoice being more then you were quoted, looking at the history of the ticket you were charged $73 less then the original Estimate. 

If you have any further question Aaron Automotive will be here to answer them. 


TS
Tiffany S.
College Station, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/28/2021
verified customerVerified Customer
Category: Service
Tiffany said she went to the business for a diagnostic but she did not have anything done because it was a bit expensive.
Not Recommended

BM
Bob M.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2021
verified customerVerified Customer
Category: Service
Bob said he has been very happy until today. He said the staff told him they didn't fix the vehicle 100 percent, he could have his daughter bring it back in, his daughter took the vehicle in today and they told her it had to be 8o'clock in the morning, and that wasn't what they told him - that kind of annoyed him.
Recommended

DR
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Dave R.
College Station, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
verified customerVerified Customer
10
Do I have any safety issues with my car?
I took my car in for an analysis of repair work that is needed to continue to drive safely. I was impressed with the report in terms of content and the explanation that was provided.

CB
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Craig B.
College Station, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
verified customerVerified Customer
10
Quality work
Great work at a fair price

DM
Dillion M.
Bryan, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
verified customerVerified Customer
Category: Service
Dillon said he didn't have any issues.
Recommended

HS
He S.
College Station, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2021
verified customerVerified Customer
Category: Service
He said they generally explained everything ,made the suggestions she was looking for and she is happy.
Recommended

BN
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Bridget N.
College Station, TX
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2021
verified customerVerified Customer
Great auto care
Aarons automotive provides quality service for my auto needs.
Fast friendly service. Always!
Recommended

DG
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David G.
College Station, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021
verified customerVerified Customer
110% !!
Aaron and his team continue to go above and beyond my expectations! I’m always a happy camper when dealing with them snd will continue to use them for servicing or repairing my vehicles.
Recommended

CB
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Craig B.
College Station, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
verified customerVerified Customer
Comprehensive work
Honest appraisal of work that was needed and price.
Recommended

AE
Audwin E.
College Station, TX
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/08/2021
verified customerVerified Customer
Category: Service
Audwin said the mechanics were good and very informative. However, he said when he dropped his vehicle off, he asked the business for assistance to be picked up. He said they did not own a shuttle service. He also said their business was too pricey.
Recommended

BM
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Beth M.
College Station, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2021
verified customerVerified Customer
Totally great service and wonderful people to work with.
My car had to be towed to Aaron, and every person that I spoke to there were professional, friendly and polite. The job they did on my car was great. They went above & beyond since a long weekend 4th of July was coming up, to get my car back on the road for the holiday. You also get a print out of other things that you may need to replace, and the mechanics there were very willing to talk to me about the repairs. I won't be taking my car any place else if things go wrong it will be back to Aaron Automotive.
Recommended

BG
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Bill G.
Navasota, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
verified customerVerified Customer
Great Service
You can get an oil change anywhere, but getting the added value of service is another thing. Aaron Automotive gives you both. They go above and beyond what they have to do. I can't say enough about the value and service that I receive here. Thank you for all you do.
Recommended
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