business image

A Plus 1 Auto

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(530 Reviews)
99
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
99
Net Promoter Score ®

Business Details

About

At A PLUS 1 AUTO we treat you like family! From the friendly greeting from your Owner/Operator Herb Peters and his shop dog "Beethoven", to our professional staff, we strive to provide you with a fantastic customer experience! At A PLUS 1 AUTO we treat you like family! From the friendly greeting from your Owner/Operator Herb Peters and his shop dog "Beethoven", to our professional staff, we strive to provide you with a fantastic customer experience!

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(727) 843-8027

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
7400 Us Hwy 19 Ste 5 New Port Richey, FL 34652
A Plus 1 Auto's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(530 Reviews)

MH
gravatar
MIKE H.
Hudson, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Emergency service
Herb and Michelle always treated me right and their staff great place to go fair and reasonable

DW
DAWN W.
New Port Richey, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Radiator
Very friendly, honest, and good on prices
The Team At A. from A Plus 1 Auto responded on 02/21/2025 10:04 AM

we appricate your review and welcome to the a plus 1 auto family.


JB
gravatar
JAMES B.
New Port Richey, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Wonderful Customer Service!!!
My wife and I are so impressed with the customer service ( Mary or Michelle ) kept me in the loop the whole time. She is amazing - So much Better than Toney’s - I recommend this place to everyone
The Team At A. from A Plus 1 Auto responded on 02/21/2025 10:06 AM

we appricate your review and we are happy to hear that Michele keep you in the loop when dealing with your  after market warranty,  i would like take this opporunity to welcome you to the a plus 1 auto family.


FS
Frank S.
Hudson, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Always do great work and only what was needed
The shop is not large and they run it very efficiently. I trust them to fix what is needed and not try to upscale anything just because they could. Very honest people.
The Team At A. from A Plus 1 Auto responded on 02/21/2025 10:07 AM

thank you for the view and being part of our a plus 1 auto family.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
9
Great Cutomer Service Fast Service
They were quick about getting.our car fixed and handed back over to us
The Team At A. from A Plus 1 Auto responded on 02/13/2025 07:17 AM

thank you for your review  welcome to our a plus 1 auto family.


KH
gravatar
Katie H.
Holiday, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
10
Car
By far the best place to bring your vehicle. Very upfront honest people with the best prices in the area. This is the only place I trust to do work on my cars!
The Team At A. from A Plus 1 Auto responded on 02/13/2025 07:18 AM

thank you for your review and being part of our a plus 1 auto family.


PA
gravatar
PETER A.
Hudson, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Hi Mechell once again it was a pleasure even though it was only an oil. Change and tires rotated it was on time and reasonable as always
It’s always a pleasure doing business with A plus 1 Herb and the crew work clean and on time at reasonable prices. Very happy doing business with them. Pete A
The Team At A. from A Plus 1 Auto responded on 02/13/2025 07:19 AM

thank you for your revies it always a pleasure catching up with you and mrs. we are very bless to have you part of our a plus 1 auto family


Verified Customer
New Port Richey, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
If I could give more stars I would
Michelle and Herb’s shop is the only auto shop that I wholeheartedly trust. They are highly professional, honest, and fair, and their shop charges legitimately HALF of what my dealership was. Truly a 5/5 star place and I can’t recommend them enough!
The Team At A. from A Plus 1 Auto responded on 02/13/2025 07:20 AM

thank you for your review   and being part of our a plus 1 auto family.


DS
gravatar
Diane S.
New Port Richey, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
10
A Plus 1 Auto really is an A+ business
I took my vehicle in thinking I needed a tune up, but Herb diagnosed a completely different issue and made the repairs quickly all the while keeping me informed of what was needed and why. He is very good about explaining vehicle issues and necessary repairs in a way that anyone can understand (I'm at a loss when it comes to mechanical know-how). Herb, Michelle and the entire crew are good, honest and decent people that I have 100% confidence in and peace of mind in taking my vehicle to. I know that the only work that gets done is absolutely necessary; they will NOT take advantage of your situation and suggest unnecessary add-ons to increase your bill. I recommend A Plus 1 Auto to everybody I know. You really can't go wrong with this business.
The Team At A. from A Plus 1 Auto responded on 02/05/2025 12:14 PM

THANK YOU FOR THE REVIEW AND BEING PART OF OUR A PLUS 1 AUTO FAMILY WE ARE TRULY BLESS TO HAVE CUSTOMERS LIKE YOU. 


LR
gravatar
LINDA R.
New Port Richey, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Diagnosed and repaired
I had a light come on that said Drive Control Malfunction. They found the problem; it was a connector on top of a strut that was put in by someone else recently. They repaired the connector. The bill was $222.52. Definitely recommend A+1 auto.
The Team At A. from A Plus 1 Auto responded on 02/05/2025 12:13 PM

THANK YOU FOR THE REVIEW AND ALWAYS TRUSTING US WITH YOUR CAR, WE ARE SO HAPPY HERB WAS ABLE TO SEE WHAT THE CAUSE WAS,AND WAS ABLE TO GET YOU BACK ON THE ROAD SAFELY .


RM
RICHARD M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Awesome
Very good
The Team At A. from A Plus 1 Auto responded on 02/04/2025 04:58 AM

thank you for the review and trusting us with your hummer,  welcome to the a plus 1 auto family.


KM
KELLY M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Wonderful service by Wonderful people
We were so happy to be referred to this amazing shop with a professional recommendation by another company. They were fair, honest and trustworthy. They fixed my daughters car quickly and with a great price. Everything from AAA drop off to the communication and ease of the whole process was a breeze and very pleasant. We will travel from Springhill without batting an eye to have a reliable shop that we can completely depend on. A special thank you to Herb and Michelle for treating us well. We appreciate you and will be back for all of our vehicles.
The Team At A. from A Plus 1 Auto responded on 02/03/2025 07:25 AM

thank you for your review we are so pleased that you were so happy with the service you received, welcome to our a plus 1 auto family, we are so bless that your have chosen our shop .


RD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Always Honest and Affordable
I can't say enough good about Herb and his crew. They are always accurate with a diagnosis and explain everything so you know. What's good with that is you're not throwing money at something that isn't the problem. 100% giving them a try.
The Team At A. from A Plus 1 Auto responded on 02/01/2025 09:14 AM

thank you for the review and being part of the a plus 1 auto family  we truly do appricate you.


JK
gravatar
Jean K.
Holiday, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
I SAVED over $3,100.00 in repairs over the estimate from a Honda Dealership!!!!
Honda Dealership Estimate: $3,795.51

“MY MECHANIC,” ‘Herb Peters' at A Plus 1 Auto, New Port Richey, FL
Actual Necessary Repairs for Mechanical Repairs & Safety: $ 590.00

Re: 2007, Honda CRV – Battery Light - flickering on & off:
• My battery was replaced (new) in November 2024.
• Two months later, in January 2025, my battery light flashed on & off constantly during my 30-mile drive to work. Obviously, it’s the alternator, serpentine belt or both, right?!
• So, in a SHORT-SIDED PANIC: I couldn’t get to Herb’s (A Plus 1 Auto) or the Honda Dealership until 6:30pm from work. In a SHORT-SIDED PANIC, I called my local Honda dealership to drop off my off 2007 Honda CRV after work for a diagnosis. The Honda Dealership diagnosis (with tax) costs $215.44. The Service Advisor said they’d apply that price to the cost of repairs if I got it repaired there.
• The final Honda Dealership estimate was: $3,795.51. Now I’m also financially distraught. I told the Honda Dealership Advisor (P.O.S.) not to do anything & I’d just pick it up. Here’s why:

Estimate the Honda Service Advisor gave me; I’m taking this from the printed estimate they gave me. (Too bad we can’t upload photos on these reviews, because I would, so you could see it on their own paperwork, and you’d know 100% that I am NOT making this up!)

HONDA DEALERSHIP’S ESTIMATE
Fluid Leak Engine
$1,212.23
(another) Fluid Leak Engine
342.82
Front Brake Replacement
223.87
Replace Cabin Air Filter
63.65
Alternator 926.22
Air Conditioning Condenser Fan
778.31

Parts Total: $1,103.82
Labor Total: 2,443.38
Subtotal: $3,547.20
Tax: 248.31
Grand Total: $3,795.51

MY MECHANIC, Herb Peters, Owner, A PLUS 1 AUTO
ESTIMATE & ACTUAL COST OUT THE DOOR Less than $600.00

• I took my 2007 Honda CRV to MY MECHANIC, HERB PETERS at A Plus 1 Auto.

• As it turned out, I had an oil leak just above my alternator. The part is an oil container as you open your hood, on the left side of the engine. It’s on top. It’s above the alternator. The oil dripped onto my alternator causing the alternator to go bad.

• A Plus 1 Auto replaced my alternator in 2017 and was able to use the warranty to replace it, now, in 2025. All I had to pay for was the labor to replace it. A Plus 1 Auto keeps all your warranties forever.

• Herb replaced my Font Brakes, Alternator and fixed the Oil Leak above my alternator that caused my alternator to go bad in the first place. That was all that needed to be repaired for the safe driving of my car. (I always replace the cabin air filter myself. It’s in the glove compartment; it’s $20.00 for the part and takes 5 minutes labor.)
Talk to the kind, caring, firm but fair, Michelle at the front desk. She’ll help you to arrange to drop off your car even after-hours and get you scheduled for honest service of your vehicle.
The Team At A. from A Plus 1 Auto responded on 02/01/2025 09:15 AM

thank you for the review and being part of the a plus 1 auto family, we truly are bless to have you part of our family.


RH
ROB H.
New Port Richey, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
10
AC work
I was referred to A Plus and they gave me fast honest service Thx
The Team At A. from A Plus 1 Auto responded on 01/20/2025 05:00 AM

thank you for the review  and welcome to our a plus 1 auto family.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.