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40 West Auto Care & Towing

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(576 Reviews)
71
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
71
Net Promoter Score ®

Business Details

Categories
Contact
(301) 662-2242

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
284 Montevue Lane Frederick, MD 21702

Affiliations

NAPA
ASE - Master Certification
AAA - Approved Auto Repair
40 West Auto Care & Towing's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(576 Reviews)

SI
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Steve I.
Halethorpe, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2023
10
Absolutely amazing!
My truck recently broke down on Route 70. I called 40 west. The phone was answered by a kind and curious receptionist. She arranged for a truck to come tow my truck. It arrived quickly. The driver was professional and extremely efficient. He towed me back to their lot. Where there they allowed me to keep my vehicle there until I could make arrangements. I can not say enough about this company. I highly recommend them. They helped make a stressful situation less stressful.

GL
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Ginny L.
Frederick, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2022
10
Car check up
40 West is awesome. They’re all so nice and I totally trust them with my car issues. I know they won’t nickel and dime me. They are extremely accommodating.

GF
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Gregory F.
Frederick, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2022
8
Two additional scheduled appointments for car service
Since my first experience with this business two months ago, I have used the service establishment two more times: A pesky, annoying rattle and burnt bulb replacement. My last service was a slow leaking tire which I wanted a new tire mounted, spin balanced, and all the remaining tires balanced as well. They did all the work I asked for each time promptly. All are very courteous and the costs very reasonable. They really put forth the effort to making your experience as painless as possible. In my book of three visits(pitches), they have hit the balls out of the park. I will continue to use them for services of my two vehicles and recommend them to my family and friends.
GF of Frederick, MD

PD
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Paul D.
Frederick, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2022
10
Car service
Auto West has very friendly employees, that are willing to work w you n your situation. Very reliable and straight forward with diagnosis.

SS
Sebastien S.
Frederick, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2022
verified customerVerified Customer
Category: Service
Sebastien said they have very good service and they have friendly staff. He said they were time efficient.
Recommended

SH
Sam H.
Boonsboro, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2022
verified customerVerified Customer
Category: Service
Sam said that hes known Johnny for the last 20 years, he knows all of them down there, They are always fair, treat him nice, and do the best they can.
Recommended

JS
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Joan S.
Frederick, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2022
verified customerVerified Customer
10
Another positive experience with 40 West. My car is older but they were able to order a new part and install it so my car is up and running.
Good service and competent mechanics.

BS
Brittany S.
Frederick, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2022
verified customerVerified Customer
Category: Service
Brittany said they gave her a really good price and figured out the problem really quickly.
Recommended

ED
Ethan D.
Frederick, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2022
verified customerVerified Customer
Category: Service
Spoke with Wendy. She said they put a new engine in, were very good, the mechanic seemed very thorough, she appreciated the details he gave her, he shopped for the best quality for the price and she appreciated that.
Recommended

DC
Devin C.
Hagerstown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2022
verified customerVerified Customer
Category: Service
Devin said the business was extremely easy to work with and they were efficient with their communication in letting him know the problems with his vehicle. They made the process super easy and were right on par.
Recommended

RC
Raul C.
Olney, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2022
verified customerVerified Customer
Category: Service
Raul said they have good service. He said they were prompt and fast. He thought everything was good.
Recommended

RD
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ROGER D.
Frederick, MD
Mazda B4000
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2022
verified customerVerified Customer
10
Service on 2002 Mazda B4000 truck
Excellent service all around. Good communications with Eric. Job completed as described. No surprises.
Debbie and staff are always pleasant and very helpful. Roger

JS
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Joan S.
Frederick, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
verified customerVerified Customer
10
receive good and prompt service
I had a tire that was slowly going flat. I called 40 West and was told I could bring the car right in and they would fix it. Their prompt action saved a lot of trouble.

SS
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SONIA S.
Frederick, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
verified customerVerified Customer
10
Great as usual !!
I love this place - they are by far the best shop around. They are honest, reliable and so so friendly. I won't take my vehicles anywhere else. I HIGHLY recommend.

RA
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RONI A.
New Market, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2022
verified customerVerified Customer
10
Best Auto Care in Frederick, MD
I've written several reviews for 40 West and I'm happy to write another. They serviced my Lincoln Navigator this month (failed air-ride suspension). Upon calling, they promptly booked me for the next morning. The work was done quickly, honestly and very reasonably priced. At first, I thought maybe I should take the truck to Ford since it was a specialty suspension, when I called Ford, they couldn't fit me in for 4 weeks! 40 West was working on my truck the very next day. What more can I say about this place, excellent staff that gives you that family welcome and top notch service. Look no where else, 40 West is easily the best in all of Frederick, MD. Oh yea, its always great chatting with Earl, the owner, such a kind and genuine man. My hats off to 40 West!!
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