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1st Choice Autoworks

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(46 Reviews)
98
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

The mechanics at our shop have over 60 years of experience between them. They are dedicated to providing high-quality repairs to keep you safe and happy. The mechanics at our shop have over 60 years of experience between them. They are dedicated to providing high-quality repairs to keep you safe and happy.

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(951) 677-6266

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
26793 Madison Ave Suite 107 Murrieta, CA 92562
1st Choice Autoworks' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(46 Reviews)

SW
Suzie W.
Lake Elsinore, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
What a Great Auto Shop!
Thank you for such great customer service!

1st Choice Auto was very thorough and explained everything that my car will need repaired in the near future. They provided realistic time frames based on my driving style and the amount thereof setting up priorities with what needs to be done sooner and what can wait. I was taken care of like an old fashioned family doctor who truly cares about your wel being and best interest. Their shop and garage were immaculately clean!
Thanks again 1st Choice Autoworks!

LE
Lamberto E.
Murrieta, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2025
verified customerVerified Customer
8
Know what to deal with customer. Tell you what the problem and recommend the necessary things to be fix.
Definitely I will recommend this shop to my friends and family.

PF
Patrick F.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Professionals
Best auto shop around
The Team a. from 1st Choice Autoworks responded on 04/17/2025 03:26 PM

We appreciate your high praise; we strive to be the shining star of auto shops!


JL
Janine L.
Wildomar, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Great
The guys here are so friendly and informative. Took in for oil change and asked if they could check for any codes and they did so with no issues. I highly recommend them.
The Team a. from 1st Choice Autoworks responded on 04/08/2025 07:23 AM

We appreciate your kind words and are glad our team could keep your vehicle running smoothly; we aim to make car care a pleasant experience. Thank you for coming in!


NT
Noni T.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Honest and Genuine
Look no further! This auto repair shop is fair and trustworthy with exceptional customer service. I highly recommend 1st Choice Autoworks.
The Team a. from 1st Choice Autoworks responded on 04/04/2025 12:03 PM

We're glad to hear you found us fair and trustworthy!


RG
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Ragine G.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Very nice and quick.
Sad to see my old favorites gone, but my visit this time was just as nice and pleasant as they always have been. I was in and out fast and I got all my questions answered. :)
The Team a. from 1st Choice Autoworks responded on 04/04/2025 12:02 PM

We're glad to hear your experience was still top-notch.


RG
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Ron G.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
10
Feedback
First class service. Honest ownership and treats customers like family
The Team a. from 1st Choice Autoworks responded on 04/04/2025 12:02 PM

We appreciate your kind words and are delighted you felt like family; we're here to keep the family car running smoothly!


ER
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Eddie R.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Awesome
Highly recommended!
The Team a. from 1st Choice Autoworks responded on 04/04/2025 12:01 PM

We appreciate your high recommendation! 


FA
Favian A.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Replaced Transmission and Serviced the engine.
I am very content with the work done at 1st Choice Autoworks. They gave a fair price and a complete rundown on what was wrong with my vehicle. Luke gave me lots of options and also recommended other services which I decided were needed based on the year of the car. Glad I chose to take our 2012 Nissan Altima to him and his crew to fix all the issues that needed to be addressed. Will be going back in the future with any other vehicle needs. Thank you fellas!
The Team a. from 1st Choice Autoworks responded on 03/12/2025 07:05 AM

We’re delighted to hear that you had such a positive experience with us! Thank you so much for trusting us with your vehicle's needs.   We look forward to tackling any other automotive adventures you have in the future. Safe driving!


Verified Customer
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Brake Job
Great service. Fastest efficient and great prices. Highly recommend.
The Team a. from 1st Choice Autoworks responded on 03/12/2025 07:06 AM

Thanks for the recommendation, and we appreciate your business.


YD
Yoshika D.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Excellent
They accepted me even on the same day, and the work was done quickly. All the employees were calm, and the atmosphere was comfortable. If I need any repairs again, I would definitely want to go back.
The Team a. from 1st Choice Autoworks responded on 03/12/2025 07:07 AM

We’re pleased to hear you had such a positive experience with us!  Wishing you safe travels until next time!  Thank you for coming in.


DM
Dave M.
Murrieta, CA
Mercedes-Benz C63 S AMG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Best Autoshop in Murrieta!
Great professional service and great pricing. I trusted them to work on my c63s and will continue to keep them as my 1st choice when it comes to auto works. Highly Recommend! Show them some love.
The Team a. from 1st Choice Autoworks responded on 03/12/2025 07:08 AM

We appreciate you taking the time to share your experience! It's wonderful to hear that our team was able to provide the professional service you were looking for, especially for your c63s – that's a beauty! Trust is key in this business, and we're glad you've found it with us.  Here's to many smooth drives ahead!


RR
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Richard R.
Vista, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
good communication, fair pricing and family owned is where my support will go.
great communication, fair pricing and family owned is where I recommend. new owners seem engaged and care about customer moral.
The Team a. from 1st Choice Autoworks responded on 03/12/2025 07:09 AM

We appreciate your shout-out for great communication and fair pricing! It's always nice to know our efforts to keep things engaging and family-oriented are recognized.   Thank you for coming in!


PR
Paul R.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Air conditioning work
Excellent professionally. Work. Clean facility with excellent communication.
The Team a. from 1st Choice Autoworks responded on 03/12/2025 07:09 AM

We appreciate your kind words about our professionalism and communication—cleanliness is our secret ingredient for a smooth operation!


Verified Customer
Winchester, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Best Bang for your Buck
Not only did 1st Choice Autoworks respond to my request for a quote within the minute, they were also the best price within a 25 mile radius. I paid for $115 flat for a full alignment on my 2013 BMW 328i and I couldn't be happier with the results. Luke was extremely friendly and didn't try and upsell me on anything, making this a fast and efficient process. I would recommend this shop to anyone looking to get quality work done for a more than reasonable price.
The Team a. from 1st Choice Autoworks responded on 03/12/2025 07:11 AM

We appreciate you taking the time to share your experience with us! It's fantastic to hear that our quick response and pricing hit the right notes for your BMW. We strive to balance quality service with reasonable prices! We are pleased to know our friendly approach made a difference. We're glad to be your go-to shop for quality automotive care. May your BMW continue to steer smoothly on its adventures!


Displaying Review 1 - 15 of 46 in total
Service Coupons and Posts
We're thrilled to hear you enjoyed your visit and the new vibe at 1st Choice Autoworks! 🚗✨ Matt & Luke are ready to keep the wheels turning! Thanks for spreading the love – it fuels our passion! Let's keep those rides smooth! #Autoworks #NewBeginnings
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🚗💨 Quick oil change? Check! Great conversation? Double check! We're thrilled you had a smooth experience with us and enjoyed our friendly vibe. Thanks for choosing 1st Choice Autoworks—where your ride and your smile matter! 😊 #AutoRepair #CustomerCare
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Thanks for the awesome review! 🚗🔧 Our team loves playing detective to find the real issue—like adding a plot twist to an auto mystery! We're glad we could save the day (and your wallet)! 💰 #1stChoiceAutoworks #AutoDetectives
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Thanks for the awesome feedback! We're thrilled to hear you found our service efficient and our shop tidy. 🛠️ We promise to keep the wheels turning smoothly for you and your friends! 🚗💨 #1stChoiceAutoworks #CustomerLove
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Thanks for sticking with us for over a decade! 🎉 We love keeping your wheels turning and appreciate your kind words about our new owners! 🚗💨 Here's to many more years of smooth rides and reasonable oil changes! #1stChoiceAutoworks #CustomerLove
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Thank you for the awesome review! 🌟 We’re thrilled to hear that our team and prices hit the right spot. We promise to keep the friendly vibes and keep your wheels rolling smoothly! 🚗💨 #CustomerAppreciation #1stChoiceAutoworks
Learn More
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