Nice clean and organized shop, Advisers are friendly and courteous.
I went in for a key replacement. Everything was great except that Mercedes sent then the wrong key th
ey tried to make it work but they were unable and had to send it back to Mercedes for the correct key.
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We were dealt with quickly, dropped off our car, and by the end of the day had it back. The issue tur
ned out to not be much, but they kept us in the loop and did a good job.
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I was referred to JoCo Auto with a seemingly hopeless auto emergency. Without appointment, Allen too
k the time to access the situation and come up with a creative solution to keep me safely on the road while waiting for parts. Allen, Stevie, the office manager and staff went above and beyond. I am now a new and loyal customer who will highly recommend them to anyone needing quality auto work with heart!
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We have been bringing both our vehicles to Brendan ever since we moved to East Tennessee 3 years ago
. You will not find a more honest and professional shop anywhere else. They do top notch work and their prices are always reasonable. Don't waste your time or money going anywhere else. They will always get my business.
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They were very nice. I told them I was going on a trip and needed my car checked to see if there wer
e any problems. They took me the same day without an appointment. I was very pleased with their kindness and service.
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