I opened the link you sent on my service history but it only shows part of the last service. It doesn
't open all the way. I would like to get service reminders going fw.
Thx!
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Excellent customer service, easy appointment setting, and fast service. They also offer drinks and sn
acks ? while you wait. This place is superior, clean and an awesome atmosphere. Thank you for fixing my car that kept turning off while I was driving.
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My son had his truck serviced at a local Dealership. It was just oil, lube, and filter. That was abou
t a month ago. We wanted to check the current oil level and opened the hood March 12th, 2024. We were shocked to see the oil dip stick was not fully seated into the tube. In fact, was sticking out 11 inches or more. Oil was everywhere. Underneath the hood and around engine bay, oil tube, area. (Thanks Dealership!) We were concerned about water intrusion into oil, as he gets multiple car washes per week. I called Dan and spoke with him about the incident. He said that If I could get the truck to him that evening, he would be able to look at it tomorrow. The truck is a diesel, 6 cylinder. I got the vehicle to Dan about 4:40 pm. He came up with a repair plan that was phenomenal. He drained the current oil and placed into a container. He cleaned up the underneath hood and engine bay area. He called by noon to say the vehicle was all set to go. He added that he noticed the gasket on the oil drain plug was damaged and not replaced. Instead, the worn gasket was put back on the drain plug. Dan replaced with a new one. ( The Dealership should have done this!) Dan put diesel oil in the vehicle and drained, then refilled, with the correct diesel oil and a new oil filter. The employees at Repair Rite went far above what I expected and I appreciate it!. I will be a customer for life.
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It’s never fun having to take your car to the mechanic because something is wrong, but my experience
at SubaGuru was as positive as can be. Both ladies up front were nice and helpful and answered all of my questions. I showed up with no appointment during a holiday week and they still squeezed me in, got my coolant leak taken care of, and my Outback back on the road by the end of the next day. I can tell techs are knowledgeable and have attention to detail in their inspections. Also they text you a link where you can view details on your inspection and see photos that the tech uploads shortly after inspection and/or work is completed which is super helpful. I feel way more confident in where my vehicle’s maintenance stands after taking it to SubaGuru and will be going here for all future maintenance or repairs
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