Usually waiting to find out what's wrong with your car or what else they might find when you're there
for routine maintenance, it's altogether a different experience at Certified Auto Care in Richmond, VA (Glen Allen). I trust those working on my car and can have candid conversations about what needs to be done without the uncomfortable pressuring feeling that the technician is trying to sell me something.
The lobby temperature is always comfortable, there's no smell of car grease, it's peaceful and relaxing, and everyone is friendly. I used to have someone follow me to appointments so I could leave my car and get a ride back. But now I take a book and wait in the lobby. It's a nice break in my day.
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Great customer service and very professional. they were able to help us and answer questions after g
etting the run around from multiple auto shops. highly recommend
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A&W is a great experience every time. Paul, the General Manager, is fantastic!!!!!.....answers all yo
ur questions...fair, honest, knowledgeable, fair prices....everything you want in a garage ...yet not always easy to find....thank you for everything!
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