The tow truck driver was extremely kind and helpful. He gave me options and diagnosed the problem wh
ich was a better outcome for me. Also the service and ease of repair was outstanding at the shop.
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This Arctic Blast was the perfect storm, pun intended, for a Catastrophic Brake Failure to happen, on
my new old car, (because I couldn't afford a new new car) after an accident. A construction vehicle had taken out my beloved old old car late last year, and I was blessed to not be injured; in lieu of car payments, I'm adapting to the unexpected replacement vehicle.
I knew the car was going to need some brake work, but was trying to wait for spring. I never expected, nor experienced, a complete brake failure, with the pedal all of the way to the floor,.
Yikes!
What a harrowing experience! Traffic was mercifully sparse, and the timed lights staying green with the speed limit was a merciful godsend amid a bona fide crisis. That was a very long four minute drive, with the bare minimum of stoppage power, and I don't recommend driving without brakes, ever!
From my cell phone, I had called Zee, and he told me to bring in the vehicle right away.
Thankfully, it was before closing time on a Friday, and Zee had the loaner vehicle available. Clearly, this was no small job!
Zee and his Team have taken care of my personal vehicle maintenance for more than 15 years. While I knew this repair was going to be expensive, and it was, I never once stressed about the repair of my vehicle.
My vehicle is now running like a good old car should, and I couldn't be happier!
Zee earned my trust long ago, and he continues to validate that trust, by providing honest and exceptional service as a trademark of his auto repair business.
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I have been taking my cars to Bedford Auto for over 15 years. Frank and Junior are great and very kno
wledgeable. They have always been very upfront about how urgent a repair is and also keeping me informed about repairs that may be coming up. I recommend them to everyone.
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24497 Sprague Road
Columbia Station, OH 44028-9827
4.9
(213 Reviews)
MC
Wiper failure
It’s difficult( I am sad to say), to find honest mechanics. Two years ago my windshield wipers failed
, and I took my business to this marathon station where they replaced the motor for the wipers. Sunday I had a situation where the fuse blue, and every time that I turned the wipers on it would continuously blow fuses, so I took it back to the marathon station to ask them to take a look at it. Sam looked up and saw that the windshield wiper motor had been replaced two years ago. And there was a second in stock. after researching the situation and investigating under the hood, he determined that the motor needed to be replaced. He said that he would cover it under warranty, and he charged me nothing. He did not even charge me for the labor that it took to investigate and replace the needed parts. it was simply four dollars in tax for the part. Sam is an honest man and I will continue to take my business here and will encourage others to do the same.
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Would like to thank Matt for standing behind the cars he sales I bought a lincoln mkx almost 2 years
ago and he has done more standing behind the car then any other dealer would thanks again I will definitely buy there again
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