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SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Tyler Jorgensen
TJ

Tyler Jorgensen

Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1052 reviews)
73

Reviews of Tyler Jorgensen

WA
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WILLIAM A.
Saint Maries, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2021
verified customerVerified Customer
10
Category: Service
2nd service
got my 2nd service done quick and professional
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/23/2021 02:14 PM

William, thank you for the 5 star review! We're so glad that your 2nd service went so smoothly! Quick and professional are always what we aim for! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
Verified Customer
Blanchard, ID
Ford Super Duty F-250 SRW
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/18/2021
verified customerVerified Customer
8
Category: Service
Quick, cookie cutter service
Brought my vehicle in for oil change and service. Check in was fast but lacked any personal touch. Service on my vehicle was timely but with an attempt to upsell me on items covered in my service plan.
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/20/2021 03:01 PM

Anonymous, thank you for the detailed review. We really appreciate your honest feedback and will discuss your appointment with our advisor team to ensure that you feel more personalized and less pressure with your next experience, should you give us the opportunity to serve you again. 

Employees worked with
TJ
Tyler Jorgensen
GA
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GERALD A.
Newman Lake, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2021
verified customerVerified Customer
10
Category: Service
Service
Prompt service completed in a reasonable amount of time. Nice waiting area that served coffee and capacino.
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/20/2021 02:59 PM

Gerald, thank you for the 5 star review! We're so glad that your service experience was prompt and that you were able to enjoy some refreshments! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
DD
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DARYL D.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2021
verified customerVerified Customer
9
Category: Service
scheduled maintenance and wheel weights the next day.
The oil change and lube went as scheduled and without any problems. The next day found some broken wheel weights fixed the problem and balanced the wheel again and everything went and is super fine
Thanks for all your help.
Daryl
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/20/2021 02:54 PM

Daryl, thank you for the kind review! We're so glad that your oil change and lube went so smoothly. We are truly at our happiest when we are able to help others. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
Verified Customer
Hayden, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2021
verified customerVerified Customer
10
Category: Service
Oil Change & Tires Balanced/Rotated
Found air filter needed to be replaced.
Changed as requested.

Job well done.
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/15/2021 02:24 PM

Anonymous, thank you for the 5 star review! We're glad that your oil change and tire balancing was smooth and well done. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
HJ
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HARRY J.
Coeur D'Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2021
verified customerVerified Customer
9
Category: Service
Satisfied Customer
Efficient, Courteous, Professional. Your Staff always takes the time to answer my questions. they are knowledgeable, no double talk, if they do not know they go find out. Communication is great and I feel good about what I am told I need.No up sell.
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/15/2021 02:23 PM

Harry, thank you for the great review! We're so glad that you had such a great experience with our team! We're very proud of them and will pass along your kind words! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
HN
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HANK N.
Rathdrum, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2021
verified customerVerified Customer
10
Category: Service
5,000 mile service
Wrk quickly accomplished and reasonably priced. Very friendly and helpful staff.
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/15/2021 02:22 PM

Hank, thank you for the kind review! Fast and reasonable service are two of our most important goals! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
Verified Customer
Coeur D Alene, ID
Audi Q3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2021
verified customerVerified Customer
10
Category: Service
From beginning to end great service and communication!
Staff is professional, knowledgeable, and friendly. Service was done on time, no pressure .
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/15/2021 02:21 PM

Anonymous, thank you for the 5 star review! We're so glad that you had such a good experience with our team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
DH
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DENIS H.
Rathdrum, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2021
verified customerVerified Customer
10
Category: Service
Oil Change
There was a staff person greeting me as I drove into the Service Bay. It took a couple of minutes and then an hour later, I was ready to drive off with a free pass for a car wash at Squeakies! They do a good job for me.
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/07/2021 02:16 PM

Denis, thank you for the 5 star review! We're so glad that your oil change went so smoothly! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
MG
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MARK G.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2021
verified customerVerified Customer
7
Category: Service
Oil change and tire rotation
Service department was friendly and quick.
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/03/2021 03:57 PM

Mark, thank you for the 5 star review! we're so glad that your oil change and tire rotation went smoothly and quickly! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
WB
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WAYNE B.
Coeur D Alene, ID
Ford Flex
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2021
verified customerVerified Customer
10
Category: Service
Great service but took a long time to get in!!
Love our Ford dealer
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/02/2021 01:59 PM

Wayne, thank you for the great review! We're working our hardest on bringing in some additional technicians to help open up our calendar and make it easier for our fantastic customers! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
BH
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BARBARA H.
Coeur D Alene, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2021
verified customerVerified Customer
10
Category: Service
2013 Ford Escape Service
I needed my lug nuts changed and I request a last minute appointment due to safety concerns and my need to travel in the next couple days. The service department took in my car the next day and had provided the service within a few hours.
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/02/2021 01:58 PM

Barbara, thank you for the 5 star review! We're so glad that we were able to ease your worries before traveling and make sure that everything was in tip top shape! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
DM
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DANIELLE M.
Coeur D Alene, ID
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2021
verified customerVerified Customer
9
Category: Service
Oil Change
Staff was efficient and fast. Easy to drop off prior to appt.
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:32 PM

Danielle, thank you for the 5 star review! We're so glad that your oil change went so well! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
DS
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DEBORAH S.
Athol, ID
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2021
verified customerVerified Customer
10
Category: Service
Great Service
It’s not just hugging Chelsea or seeing Christian that’s keeps me coming back to Mike White Ford! It’s the great service my rig receives!!! And the salesman named Clint is just so adorable!
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:30 PM

Debbie, thank you for the great review! We're always glad to see you and agree that Chelsea and Christian hugs are excellent! We also recommend Clint hugs as well. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
CR
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COLLEEN R.
Coeur D Alene, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2021
verified customerVerified Customer
10
Category: Service
Professional staff easy to work with
No issues, in and out within an hour. They had a system computer change so we had to get through that mess.
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:28 PM

Colleen, thank you for the kind review. We're so grateful for your kindness and your patience as we migrate computer systems. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
HG
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HOLLY G.
Coeur D'Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2021
verified customerVerified Customer
10
Category: Service
Great service staff. Extremely helpful and knowledgeable.
I was scheduled to have the new tires purchased from White Ford installed today. Upon arriving for my appointment, I asked if by chance I might be able to have my truck serviced and was told yes they would do that also. I was so grateful as this was not part of today's appointment. Tyler Jorgensen, one of the service advisors, is the greatest! A real asset to White Ford.
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:26 PM

Holly, thank you for the excellent review! We're so glad that your tire purchase experience was so smooth and that we were able to have your truck serviced as well! We will be sure to pass along your kind word to Tyler! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
SK
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SCOTT K.
Rathdrum, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
verified customerVerified Customer
10
Category: Service
Great!
Great service. Done on time.
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:23 PM

Scott, thank you for the great review! We're so glad that you had a good and timely experience! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
CP
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CHRIS P.
Hayden, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2021
verified customerVerified Customer
10
Category: Service
Perfect pro service
Crew is perfect and pro..wow I used to be a svc writer..these guys are pro
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:18 PM

Chris, thank you for the 5 star review! Were very proud of our team and so grateful for your kudos. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
RV
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RUAL V.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
verified customerVerified Customer
10
Category: Service
Its good
Tyler did great. I was welcomed and happy.
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/25/2021 10:51 AM

Thank you for the good review! We'll be sure to pass your kind words onto Tyler! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
DO
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DAVID O.
Coeur D Alene, ID
Lincoln MKX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
verified customerVerified Customer
10
Category: Service
Nice place
Clean facility, good explanation of service recommendations.
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/25/2021 10:49 AM

David, thank you for the kind review! We're glad that you enjoyed our facility and our team! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
TJ
Tyler Jorgensen
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