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SureCritic / Hyundai Dealer / Spitzer Hyundai / Nicholas Schulz
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Nicholas Schulz

Spitzer Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(9 reviews)
76

Reviews of Nicholas Schulz

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Caliber C.
South Euclid, OH
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Seamless
Seamless service and repairs
CHRIS P., Service Manager from Spitzer Hyundai responded on 03/30/2022 12:24 PM

Thank you for the 5 star survey.

Employees worked with
NS
Nicholas Schulz
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Caliber C.
South Euclid, OH
2019 Hyundai Ioniq Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
repairs
Great people. Fast service
CHRIS P., Service Manager from Spitzer Hyundai responded on 03/15/2022 07:42 AM

Thank you for the kind words.

Employees worked with
NS
Nicholas Schulz
MR
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Michael R.
Jefferson, OH
2017 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/24/2022
Service Type: Repair
verified customerVerified Customer
5
Category: Service
What’s good is very good. What’s bad is very bad.
I took my 2017 Tucson in for a recall to check for a problem with the engine in the model year. The car was running ok prior to the appointment but now sounds like it is going to stall.
CHRIS P., Service Manager from Spitzer Hyundai responded on 02/25/2022 06:01 AM

Sorry about your experience we appreciate that nick was helpful to you. The lady at the deck is our receptionist for scheduling appointments I am sorry that you were not addressed in a quick matter. If your vehicle is still running poorly please dont hesitate to reach out to me.

216-416-6761

Employees worked with
NS
Nicholas Schulz
DP
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Dorothy P.
Cleveland, OH
2016 Hyundai Santa Fe Sport
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/21/2022
Service Type: Repair
verified customerVerified Customer
0
Category: Service
Dissatisfaction
Was treated very poorly
It took 4 weeks to finally get work done after numerous calls and then finally a email to higher ups to get work done that was covered by insurance.
CHRIS P., Service Manager from Spitzer Hyundai responded on 02/23/2022 12:17 PM

Sorry you feel that way. 

Employees worked with
NS
Nicholas Schulz
OC
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Oscar C.
Euclid, OH
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
Great service
CHRIS P., Service Manager from Spitzer Hyundai responded on 02/17/2022 04:48 AM

Thank you for the 5 star review.

Employees worked with
NS
Nicholas Schulz
PF
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Phillip F.
Warrensvl Hts, OH
2016 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/11/2022
Service Type: Repair
verified customerVerified Customer
5
Category: Service
Good
!
CHRIS P., Service Manager from Spitzer Hyundai responded on 02/12/2022 04:55 AM

Thank you for the returned survey. We are sorry about appointment availability due to staffing however we are actively looking to add team members everyday. We would like another chance to earn your visit and hope to see you again.

Employees worked with
NS
Nicholas Schulz
SC
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Shirley C.
Euclid, OH
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
Great service and friendly employee. They keep updated with your vehicle. Love getting into a nice wash car.
CHRIS P., Service Manager from Spitzer Hyundai responded on 01/20/2022 04:47 AM

Thank you for the kind words and the 5 star survey.

Employees worked with
NS
Nicholas Schulz
SW
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Sydney W.
Wickliffe, OH
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
Nick got me checked in quickly, walked me to the waiting room, and made sure I was aware of what was being done on my car. Great service and friendly staff!
CHRIS P., Service Manager from Spitzer Hyundai responded on 01/19/2022 04:50 AM

Thank you for the 5 star survey.

Employees worked with
NS
Nicholas Schulz
IB
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Irene B.
Cleveland, OH
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent service
A very well run professional service department. All issues were dealt with in a timely manner. Thanks
CHRIS P., Service Manager from Spitzer Hyundai responded on 01/14/2022 01:40 PM

Thank you for coming in. We look forward to continuing servicing your vehicle.

Employees worked with
NS
Nicholas Schulz
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