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Laurie S

Service Advisor
Welcome to Ed Sears and Son Complete Automotive Repair Shop, where excellence in auto care meets unmatched customer service.
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(14 reviews)
93

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Greg P.
Ballston Spa, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Excellent Service!
Chris and his team take the time to explain what needs to be repaired and why, and I’ve always felt that I’m in good hands. The work is top-notch, fairly priced, and completed on schedule. Whether it’s routine maintenance or a bigger repair, I trust them completely.

If you’re looking for a reliable mechanic who genuinely cares about their customers, I highly recommend Ed Sears & Son Auto Repair. Thanks again for keeping my car running smoothly!
Manager from Ed Sears & Son Auto Repair responded on 07/12/2025 09:42 AM

We're glad to hear that you had a great experience with Chris and the team! It sounds like they’ve earned your trust and that's no small feat in the world of auto repair. You’re right, when it comes to car maintenance, transparency is key—who knew mechanics could be such great communicators? It’s fantastic to know that your car is in good hands while you tackle the road ahead, whether it's a quick oil change or a major repair. Here's to many more smooth rides!


Verified Customer
Cohoes, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Good experience
Everyone I talked to was very helpful & polite. They had my car fixed & ready to go before the date we discussed. I'm very please. Thank you to Chris & lori . Great job
Manager from Ed Sears & Son Auto Repair responded on 06/26/2025 09:41 AM

It's fantastic to hear that you had such a positive experience with us! Our team prides itself on being helpful and polite—though we might just be a tad competitive about who can be the most charming. We're delighted your car was ready ahead of schedule; it's almost like we have a magic wand in the shop. We'll be sure to pass along your kind words to Chris and Lori. Wishing you smooth travels ahead!


CA
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Chris A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Excellent service
Another excellent experience! Highly recommend Sears!
Manager from Ed Sears & Son Auto Repair responded on 04/28/2025 09:24 AM

We appreciate your enthusiasm for Ed Sears & Son Auto Repair! It’s great to hear you had another excellent experience with us. High recommendations from customers like you keep our engines running smoothly! If you ever need anything else, feel free to drop by.


KT
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Karen T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Great Service & repairs
I will always go to Ed Sears & Sons for all my automotive needs. Friendly, personable & honest.
Chris S. from Ed Sears & Son Auto Repair responded on 04/12/2025 09:51 AM

It's fantastic to hear that you've found your go-to place for all things automotive. We're dedicated to keeping the friendly and honest service flowing here, so it's great to know it's made an impression. If your car ever tries to pull a fast one on you, remember that we're just a visit away to get things back on track. Your loyalty means a lot to us!

Manager from Ed Sears & Son Auto Repair responded on 04/21/2025 09:48 AM

We appreciate you sharing your experience here and your continued business


CA
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Chris A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Excellent service - highly recommend!
Even though my husband does the majority of work on our cars, Chris Sears is always willing to take on the smaller jobs, treating us like important customers. He, Ed, and Laurie are always friendly, kind, and courteous. We appreciate their prompt and professional care every time. We highly recommend Ed Sears and Son!
Chris S. from Ed Sears & Son Auto Repair responded on 04/08/2025 09:38 AM

We appreciate the glowing review and are glad to hear that you feel like a valued customer, even if your husband is the family mechanic. It’s great to know that Chris, Ed, and Laurie have been able to make your visits feel friendly and welcoming. We take pride in our prompt and professional service, and we’re happy to hear it shows. Your recommendation means a lot to us, and we promise to keep treating you like the VIPs you are!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Excellent work!!
Great work and great group of people. Always looking out for us! No pulling legs here! Always honest and realieable shop.
Chris S. from Ed Sears & Son Auto Repair responded on 04/05/2025 09:49 AM

It's fantastic to hear that you had a great experience with us! We pride ourselves on being honest and reliable, and it sounds like we hit the mark. Our team genuinely cares about keeping your vehicle in top shape, and we appreciate your kind words. It’s always a pleasure to welcome customers who appreciate our hard work without any leg-pulling involved. We'll keep doing our best to earn your trust!


JW
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Jason W.
Ballston Spa, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
10
Do it all Mechanic!!
Great service! Outstanding and honest mechanics!! We were reffered here by our mechanic because of engine issues. They were honest and eventually will put a new motor in the CRV. In our ford, we have had a skipping problem for a couple years. On a test drive, Chris and Scott figured it out instantly, and fixed the problem. The ford is running like new. We bring our 2022 Passport there now too. They can do it all and get you in very quickly and even email which is very convienent. I highly recommend using Ed Sears & Sons Auto Repair, you won't be dissapointed.
Chris S. from Ed Sears & Son Auto Repair responded on 04/05/2025 09:49 AM

It's fantastic to hear that you had such a positive experience with us! We're glad our team could help with your engine issues and see the light at the end of the tunnel for your CRV. It’s also excellent to know that Chris and Scott have become your trusty auto detectives, solving that skipping mystery on your Ford like seasoned pros. We appreciate your confidence in us with your 2022 Passport as well – we're ready for anything that comes our way! And hey, if our email system keeps things convenient, we must be doing something right. Your recommendation means the world to us. Here's to many more smooth rides ahead!


JH
Jeff H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
9
2005 Ford explorer
Good service and was fast
Chris S. from Ed Sears & Son Auto Repair responded on 03/27/2025 09:39 AM

We appreciate your feedback and are glad to hear that you enjoyed our speedy service. It seems like we managed to get you back on the road quicker than a pit stop at a race! If you ever need assistance again, we're here to help. Safe travels!


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Mike D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Great Auto shop
I have only had great experiences with the shop. They do excellent work and are very knowledgeable.
Chris S. from Ed Sears & Son Auto Repair responded on 02/21/2025 09:40 AM

It's fantastic to hear about your positive experiences with us! We take pride in our work and love having knowledgeable customers like you. If you ever have any questions or need advice, just let us know. Here's to smooth roads ahead!


DA
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Debra A.
Burnt Hills, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
10
Another 5 star service from Ed & Son Auto Repair
Can't say enough about the level of service and expertise they provided. You will not regret having your vehicle serviced with them.
Chris S. from Ed Sears & Son Auto Repair responded on 12/04/2024 09:36 AM

We appreciate your glowing feedback! It's always wonderful to hear that our commitment to service and expertise is making a difference. We aim to be the pit crew everyone dreams of—without the flashy jumpsuits, of course. Knowing you feel confident in us means the world. Here's to more smooth rides ahead!


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Preston Y.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2024
verified customerVerified Customer
8
Trustworthy
Awesome shop, quality work
Chris S. from Ed Sears & Son Auto Repair responded on 11/21/2024 09:38 AM

We appreciate your feedback and are glad to hear you found our work to be top-notch. It’s great to know that our efforts are hitting the mark! If there’s anything else we can assist with in the future, just give us a shout. We're always here to keep those wheels turning smoothly!


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Dan J.
Galway, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2024
verified customerVerified Customer
10
Excellent service as always
Excellent service and very professional and as always more than fair on pricing and getting my vehicle done in a timely manner thank you Chris and Laurie
Chris S. from Ed Sears & Son Auto Repair responded on 11/20/2024 09:36 AM

We're glad to hear that you had an excellent experience with us! It sounds like Chris and Laurie are really keeping the wheels turning smoothly around here. We always aim to provide top-notch service without breaking the bank, and it's great to know we hit the mark. Your support means a lot to us, and we look forward to keeping your vehicle in tip-top shape!


KT
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Karen T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
10
Excellent service
Friendly, helpful & excellent service.
Chris S. from Ed Sears & Son Auto Repair responded on 11/16/2024 09:38 AM

We appreciate you taking the time to share your experience. It’s fantastic to hear that you found our team friendly and helpful. We strive for excellence, and it seems like we hit the mark this time. If your vehicle needs anything else, you know where to find us!

Employees worked with

RG
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Roger G.
Ballston Lake, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2024
verified customerVerified Customer
9
First time customer
Engine repair was done on time and fully explained to me.
Also very nice to be able to speak with the owners of their multi generational family business.
Manager from Ed Sears & Son Auto Repair responded on 12/01/2024 05:13 AM

We appreciate your feedback and are glad to hear that your engine repair was completed on schedule and clearly explained. We always strive to keep our customers informed and involved in the process—after all, knowledge is power, especially when it comes to cars! It's great to know that you valued the personal touch of our family-run operation. We're here because of customers like you, so don't hesitate to drop by anytime for your auto needs or just to chat about the latest in car technology.


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