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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JAMES POWERS
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JAMES POWERS

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

Reviews of JAMES POWERS

KP
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Keith P.
San Antonio, FL
2017 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sleepy
Way too long for standard maintenance, oil & filter check.
Not Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/25/2016 03:17 PM

Thank you for your response and we appreciate your business :) I apologize about the extended wait time and we hope to improve in the future.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
SM
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Suzanne M.
Brooksville, FL
2008 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It was horrid experience
A minus 10!!!
Not Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/24/2016 04:19 AM

Thank you for your response.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
SM
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Stephanie M.
Tampa, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Yes
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/23/2016 07:52 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
JB
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Judith B.
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
I was not pressured to do a suggested service which can wait until next visit.
very pleasant service date.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/22/2016 05:07 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
SC
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Stephen C.
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
job always done right the first time
Great service department. Job always done right.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/13/2016 04:44 PM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
RB
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Ronald B.
Dade City, FL
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The best service center in the county
I have owned five Hyundais. All of them have been excellent vehicles and so has your service.

In fact, last winter I brought my brother-in-law's 2005 Toyota Matrix to your service department, for some significantly over due, long term maintenance. He lives in Michigan and I was concerned about the long drive back and the potential for mechanical problems along the way. Your service manager was outstanding. The service was completed in a single day, the price was a bargain, and I didn't have to extend my brother-in-law's visit to Florida for him to do the work in my garage. I was very happy about the entire outcome.

Its hard to put a value on the peace of mind that I get from your service team. Keep up the good work and the great customer relationship.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/13/2016 01:17 PM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
LE
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Lisa E.
Land O Lakes, FL
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
D
F
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/08/2016 05:19 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
CG
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Carl G.
Wesley Chapel, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good job
Do a good k\job
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/08/2016 05:18 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
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Verified Customer
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Serice
They were friendly, courteous & had the car done when they promised it.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/04/2016 05:24 AM

Thank you for your response and we appreciate your business :)


JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com

Employees worked with
JP
JAMES POWERS
PP
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Patricia P.
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Granted request to process quickly
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/03/2016 03:33 PM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
JZ
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Jodi Z.
Wesley Chapel, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience
Great experience
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/03/2016 05:14 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
TP
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Trisha P.
Brooksville, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Amazing Employees!
I have never had a bad visit at my Hyundai of Wesley Chapel! They are fast, and always do a great job!
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/01/2016 04:23 PM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Land O Lakes, FL
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly Service
As a client, I recommend the purchase and maintenance of a Hyundai at this car dealership. This dealership has provided great service over the years. Fast, friendly and efficient.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/30/2016 08:18 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Land O Lakes, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience
Fast, clean and friendly!
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/30/2016 05:04 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
JP
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John P.
New Port Richey, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good Service
Friendly and courteous
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/30/2016 05:03 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
CH
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Claudette H.
Land O Lakes, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
The Service Technician knows me by name and is very courteous and professional.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/29/2016 02:33 PM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
The great customer service I always receive. It was outstanding keep it up.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/28/2016 06:21 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
LL
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Leilani L.
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good car care
fine
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/23/2016 03:59 PM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
JW
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Jessica W.
Lutz, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tire rotation should be included in oil change
Quick service
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/22/2016 11:48 AM

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Plant City, FL
2014 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great staff
I frequently go to the Lakeland store because the waiting area is so much more comfortable. Westly C. is such an uncomfortable place to wait, but I love the staff.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/22/2016 11:47 AM

Thank you for your response and we appreciate your business :) we will try and implement new ways to make our waiting area more appealing for the future. 



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
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