JP

Jeff Poirier

Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(126 reviews)
98

JN
JERRY N.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2026
verified customerVerified Customer
10
Oil change and tire rotation
Went in for oil change and tire rotation and oil change on my daughters Honda Fit - as always , Veryls provided excellent service in a timely fashion !
Employees worked with

MC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2026
verified customerVerified Customer
10
Great service
You don't get to experience this kind of service much anymore.
Kind of feels like the way things used to be at lots of places.
Well...I can tell you, this is the way you should be treated when your choosing where to spend your cash on your vehicle.
Always friendly, always honest and they have some great mechanics there.
Special thanks to Jeff who I've dealt with for years.
Employees worked with

Verified Customer
Holyoke, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2026
verified customerVerified Customer
10
Great auto repair shop
Veryls is great - they are consistent, thorough, and I have never felt like they are trying to take advantage by tacking on unnecessary repairs or maintenance. It’s why I keep coming back.
Employees worked with

Verified Customer
South Hadley, MA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/20/2026
verified customerVerified Customer
9
Great service
I was able to get an appointment very quickly. They called and checked in with a full list of suggested services before being charged. The customer service is fantastic. Friendly, upfront, and transparent with the customer.
Employees worked with

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2026
verified customerVerified Customer
10
My experience
I can’t express in words how helpful Jeff at Veryl’s was to me and my family. He and his team worked with our warranty to replace our transmission when we were starting to feel hopeless, he truly went out of his way to work with us and get us mobile once again it felt like working with an old friend.
Employees worked with

MI
gravatar
MIKE I.
Amherst, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2026
verified customerVerified Customer
10
Always leave happy
Every time I go here. I always leave very happy with the service and customer service
Employees worked with

JF
JOHN F.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2026
verified customerVerified Customer
10
Best auto repair in South Hadley
I have had my vehicles serviced here since I moved to S Hadley. They have always taken good care of my cars and returned them properly serviced , clean and for a fair price. I trust them more than the dealerships.
Employees worked with

MD
MELISSA D.
West Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2026
verified customerVerified Customer
10
Alignment / Test drive
Friendly atmosphere treats all customers with respect and takes the time to listen and explains repairs clearly.
Employees worked with

TH
TOM H.
Chicopee, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2026
verified customerVerified Customer
9
Always a pleasant experience at Veryls
I have trusted Verlys since 1978. I know repairs are done the right way.
Employees worked with

JB
JOANNA B.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2026
verified customerVerified Customer
10
Superb service, as always
Veryl's performed the switch-over to my storm tires and replaced the license plate light, as I requested. While going a quick check, they discovered a problem that I need to address with an auto body shop. Thank you, Veryl's, for ensuring my safety.
Employees worked with

CT
CANDACE T.
Ludlow, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2026
verified customerVerified Customer
10
Oil change/inspection
As always my oil change was fast, they’re on top of any issues that come up. I needed a new battery which they had on hand. They’re me go to garage when I need any work done.
Employees worked with

JB
JOANNE B.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2026
verified customerVerified Customer
10
Best service!
I have been a customer of Veryls for 25 years! They are a family owned business. I have always had excellent service and everyone treats me well. I trust them completely with my vehicle!
Employees worked with

JB
JUDITH B.
Holyoke, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2025
verified customerVerified Customer
10
Best!
The very best!!
Employees worked with

SR
gravatar
SUSAN R.
Granby, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2025
verified customerVerified Customer
10
Professional and competent
Veryl’s is the best place for my car’s maintenance. When I bring my car in routine or problems, Veryl’s is honest and competent. Not only do they maintain my vehicle but they troubleshoot potential problems. I’ve been going there for years and have always been happy with the service.
Employees worked with

EH
ELLEN H.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2025
verified customerVerified Customer
10
Excellent service
I recently went to Veryl’s to have new tires put on my truck and have my oil changed. The service I received was excellent. My tires were aligned perfectly and I was given a print out showing the alignment before and after. The staff is always friendly. They go over every detail of my service from start to finish.

Verified Customer
Holyoke, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2025
verified customerVerified Customer
10
New customer
My mechanic recently retired, and as a long time customer, I was now in the market to find a new service provider. Veryl’s was recommended by some fellow coworkers. Although the appointment took two weeks to it was only an oil change and tire rotation, But the customer service from beginning to end was right on point. They called to let me know my car was ready and they even offered me a ride to work. Pricing was standard and reasonable for my service. Great group of people in the office as well as in the shop.
Employees worked with

SM
gravatar
STEVE M.
Fernley, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2025
verified customerVerified Customer
10
When I travel.....
I live in Nevada but visit Western Massachusetts, it always seems like I need to have my vehicle serviced. Jeff Poirier and all the people at Veryls have been so helpful. I would highly recommend!!!!
Employees worked with

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2025
verified customerVerified Customer
10
Always reliable
Veryl’s is always reliable and their work is the best. Guaranteed to be treated with respect, appreciated and valued, while providing professional repair and service.
Employees worked with

PB
PAUL B.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2025
verified customerVerified Customer
10
Excellent service. Thank you.
Repair was excellent and friendly service.
Employees worked with

WF
WENDY F.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2025
verified customerVerified Customer
10
Excellent Staff & Service
Veryl’s is my go to for auto repair and maintenance. They treat me well and take great care of my car.

Displaying Review 1 - 20 of 126 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.