JP

Jeff Poirier

Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(65 reviews)
97

GL
GAIL L.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
The best auto repair service
My father took his cars to Veryl's when they were in Holyoke over 50+ years ago. I live in South Hadley and I have been taking my cars to them over the years. They provide the best quality and professional service you can possibly ask for. Most important, they are always honest about what needs to be done to your car. I highly recommend Veryl's for your car repair. Veryl's also has a very pleasant and comfortable waiting room which is a real plus for me because I always wait for my car to be serviced.
Employees worked with

ES
ELIZABETH S.
Northampton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Great experience
Excellent service, friendly, trustworthy, and professional. Highly recommend.
Employees worked with

SB
SUZANNE B.
Easthampton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Oil change and air bag light
As always, staff is very courteous and accommodating. Job was done while I was at work where they used their shuttle to take me to work.
Employees worked with

GF
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GEORGE F.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Excellent service
Jeff is always friendly and helpful! Excellent service!
Employees worked with

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DYANN S.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
Veryl’s Automotive Trusted and Professional!
I believe that Customer loyalty is a subtle and delicate Art. I honestly have not experienced any Garage as kind, and Professional. I have an Older Car and Veryl’s is the first to truly keep me on the road, and goes beyond Mechanics and Business in Loyalty and Care! Dyann Lee S.
Employees worked with

Verified Customer
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Thank you for great customer service!
We’re on our way back to Florida after being in South Hadley for 18 months and the team at Veryl’s have taken great care of my Audi the whole time. From the first visit when my wiper fluid froze to a new battery and tires to oil changes and regular maintenance they have provided expert, fast and cost effective service. Best customer experience ever and I highly recommend!

Verified Customer
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Veryls is the best around
Whole family brings our vehicles here and always will.

AF
ALAN F.
Holyoke, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Very good
They are very courteous. I trust that they do the work I ask for and more. They give me good advice on what needs to be done trust their knowledge.
Employees worked with

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DAN/ CARI D.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Terrific service
Scheduled my needs within the time frame I needed.

Thorough service and great communications.
Employees worked with

Verified Customer
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
10
Fixed my numerous vehicle problems
Vehicle had numerous issues they were all resolved
Employees worked with

MP
MARTHA P.
Holyoke, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
Oil change
Comfortable waiting area
Family-owned business
Friendly communication
Service rendered in a timely manner
Employees worked with

Verified Customer
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Drop car off, friendly knowledgable team, they do what they say! All good!!
Great car repair service shop

HN
HAROLD N.
Shutesbury, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Great folks
The people at Veryl's have been looking after our two cars for 4 years now. Utmost professionalism.

FF
FRANCIS/DENISE F.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Accommodating
My car died on a Saturday morning and had to be towed. It was brought to Veryls as they have worked on our cars in the past. I went an explained to them on am Monday. It was diagnosed and repaired by Tuesday. I am very appreciative of the time they took to take care of the car.
I am and continue to be a loyal customer.
Thank you
Employees worked with

BS
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Becky S.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
10
Small local owned. Way to go.
Came in with a few different problems and the team did what they could to get me the best price possible lots of communication and hard work and totally friendly. The courtesy rides are very helpful and it feels good when you walk in to the front office and absolutely everybody knows your name
Employees worked with

BS
BECKY S.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Above and beyond
Communication from the steam is fantastic. I had a couple of callbacks keeping me in the loop as far as price and additional issues found once they got inside the engine I had choices. They worked with me to make sure I get the best price possible very polite and fast, and I believe in them.
Employees worked with

ML
MIKE L.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
10
Very helpful, kind, and professional. Thanks again!!
Employees worked with

CB
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Corey/Linda B.
Southampton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Service you can trust
Complex repairs are quoted and completed with confidence and straightforward updates. Highest recommendations!
Employees worked with

MD
MIKE D.
Holyoke, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Engine-bay electrical issue
Veryl's Automotive Services is one of the best small-business retail operations I've ever experienced. Jeff Poirier and his excellent team have been helping me for several years and it's time I said so publicly.

This was a battery issue in an older vehicle, one in which spending resources chasing down problems must be weighed against the limited value of the car. Jeff (and his team) respect this reality while striving to fix the flaw. This is great customer service and my car is ready to go, 48 hours after asking for help (triage is another strong attribute). Veryl's is good business and I'm grateful for their service!
Employees worked with

Verified Customer
Granby, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Very pleased. I have been a customer of Veryl’s for many years and have always been very satisfied with.
Veryl’s is a wonderful automotive garage to do business. They are professional, knowledgeable, and very concerned about client time schedule. I would highly recommend their services.
Employees worked with

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