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SureCritic / Hyundai Dealer / Ron Marhofer Hyundai Cuyahoga Falls / HANK PREDICO
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HANK PREDICO

Ron Marhofer Hyundai Cuyahoga Falls
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(17 reviews)
88

Reviews of HANK PREDICO

NH
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Neal H.
New Franklin, OH
2019 Hyundai Santa Fe Xl
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Always great.
Had to have a minor repair on our Santa Fe. The service department has always been very helpful and accommodating. They anticipated it would take about an hour, and it took just under 60 minutes. I have been with Marhofer Hyundai for over 16 years. We continue to go with them because we know we are always taken care of regardless if it’s sales, finance or service. They truly are the best.
FRANK M C. from Ron Marhofer Hyundai Cuyahoga Falls responded on 03/21/2022 09:05 AM

Thank you for your 5 Star Rating!

Employees worked with
HP
HANK PREDICO
Verified Customer
Akron, OH
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great job!
Very great service, prompt and friendly!
FRANK M C. from Ron Marhofer Hyundai Cuyahoga Falls responded on 02/28/2022 04:54 AM

Thank you for your 5 Star rating!

Employees worked with
HP
HANK PREDICO
MB
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Melissa B.
Cuyahoga Falls, OH
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent Service
Service is always pleasant, clean, safe, & informative. They are always willing to answer any questions you may have. Highly recommend using their services at Ron Marhofer. This is my 5th Hyundai vehicle from them & do all services through them.
FRANK M C. from Ron Marhofer Hyundai Cuyahoga Falls responded on 01/19/2022 06:22 AM

Thank you for your 5 star Rating!

Employees worked with
HP
HANK PREDICO
TC
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Tim C.
Northfield, OH
2021 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
verified customerVerified Customer
9
Category: Service
Excellent Customer service
Facility was clear and organized, everyone was friendly, after pulling into the work bay, gentleman there greeted me, handed me a tag and advised where I need to go to check in, checked in and an hour later out the door.
Employees worked with
HP
HANK PREDICO
TC
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Tim C.
Northfield, OH
2021 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
verified customerVerified Customer
9
Category: Service
Excellent Customer service
Facility was clear and organized, everyone was friendly, after pulling into the work bay, gentleman there greeted me, handed me a tag and advised where I need to go to check in, checked in and an hour later out the door.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/11/2022
Service Type: Repair
8
Category: Service
Good service, clean facility, friendly people
Marhoffer Hyundai lives up to the Marhoffer reputation. This is the 4th car purchased from Marhoffer and would not be the last.
FRANK M C. from Ron Marhofer Hyundai Cuyahoga Falls responded on 01/12/2022 05:04 AM

Thank you for your 5 star rating!

FRANK M C. from Ron Marhofer Hyundai Cuyahoga Falls responded on 01/12/2022 05:05 AM

Thank you for your feedback. 

Employees worked with
HP
HANK PREDICO
Verified Customer
Akron, OH
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
I’ve never had a bad experience. A little annoyed I paid $170 just for them to tell me I needed new tires- but that’s their job. Other than that, I’m a Hyundai customer for life.
FRANK M C. from Ron Marhofer Hyundai Cuyahoga Falls responded on 12/09/2021 06:40 AM

Thank you for your 5 Star rating!

Employees worked with
HP
HANK PREDICO
BB
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Breannah B.
Canton, OH
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Phenomenal
I was waiting on 2 other dealerships for over 3 weeks to even just schedule my repairs. I contacted Marhofer Hyundai, 3 calls and an hour later, my vehicle was scheduled to be dropped of that following Monday. They were very informative, kept me up to date, and did a phenomenal job on my vehicle. They were also always very clear and explained everything that was being done so I knew exactly what to expect. They had it done on their estimated completion date, cleaned it, and I picked it up. 10 out of 10 will definitely use them as my preferred repair shop, If God forbid I'd ever need one again.
FRANK M C. from Ron Marhofer Hyundai Cuyahoga Falls responded on 11/16/2021 01:11 PM

Thank you for your 5 Star rating!

Employees worked with
HP
HANK PREDICO
Verified Customer
Tallmadge, OH
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent service
Excellent service and helpful staff keeps you updated on how things are going and how soon you will be finished
FRANK M C. from Ron Marhofer Hyundai Cuyahoga Falls responded on 11/15/2021 05:37 AM

Thank you for your 5 Star Rating!

Employees worked with
HP
HANK PREDICO
SH
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Shelley H.
Ravenna, OH
2020 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service!
I’ve visited this facility a few times now and I’ve had a pleasant experience each time.
FRANK M C. from Ron Marhofer Hyundai Cuyahoga Falls responded on 11/12/2021 07:52 AM

Thank you for the kind words! and your 5 Star rating!

Employees worked with
HP
HANK PREDICO
LI
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Lisa I.
Akron, OH
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Tires and oil change
I had a great experience with the service team and I will definitely return.
FRANK M C. from Ron Marhofer Hyundai Cuyahoga Falls responded on 11/01/2021 12:36 PM

Thank you for your 5 star rating!

Employees worked with
HP
HANK PREDICO
Verified Customer
Sagamore Hills, OH
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service
They did the requested service, advised about missed maintenance but did not push.
FRANK M C. from Ron Marhofer Hyundai Cuyahoga Falls responded on 10/08/2021 11:21 AM

Thank you for your 5 Star rating!!

Employees worked with
HP
HANK PREDICO
MS
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Mitchell S.
Copley, OH
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Quick and quality
Had nails in the tire. Same day service with efficient repair. I was back on the road in 2 hours.
FRANK M C. from Ron Marhofer Hyundai Cuyahoga Falls responded on 09/23/2021 06:04 AM

Thank you for the 5 Star rating!

Employees worked with
HP
HANK PREDICO
JD
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John D.
Akron, OH
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Year service on lease
Everyone at Ron Marhofer is exceptionally courteous, helpful and informative. I have been doing business here for about 10 years now and have no intention of going anywhere else.
FRANK M C. from Ron Marhofer Hyundai Cuyahoga Falls responded on 09/15/2021 01:10 PM

Thank you for your 5 Star rating!

Employees worked with
HP
HANK PREDICO
Verified Customer
Cuyahoga Falls, OH
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Nice people great service
Great facilities nice people over all great experience
FRANK M C. from Ron Marhofer Hyundai Cuyahoga Falls responded on 08/22/2021 08:06 PM

Thank you for your 5 Star Rating!

Employees worked with
HP
HANK PREDICO
MN
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Miles N.
Independence, OH
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Recall part replacement
Very good customer service. The staff was very helpful. I received detailed information regarding the repair. The repair was completed in a timely fashion.
FRANK M C. from Ron Marhofer Hyundai Cuyahoga Falls responded on 08/16/2021 06:06 AM

Thank you for your 5 Star rating!

Employees worked with
HP
HANK PREDICO
LW
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Lydia W.
Barberton, OH
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great
Great service and communication
FRANK M C. from Ron Marhofer Hyundai Cuyahoga Falls responded on 08/12/2021 05:44 AM

Thank you for your 5 star rating!

Employees worked with
HP
HANK PREDICO
Verified Customer
Ravenna, OH
2011 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Good service
I have bought 3 cars from Ron Marhofer and the service for my cars has always been great.
FRANK M C. from Ron Marhofer Hyundai Cuyahoga Falls responded on 08/11/2021 05:22 AM

Thank you for your 5 Star Rating!

Employees worked with
HP
HANK PREDICO
JZ
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Jakhongir Z.
Tallmadge, OH
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Professional and on the service
They are good with customers. I used to bring here my company company car. I bought myself Santa Fe because the cars and their service is one of the best. In addition, I am leasing Tucson for my wife and also ordered Venue for my collage student daughter. In general, I will have 3 cars. I am glad and will recommend my friends to come here.
FRANK M C. from Ron Marhofer Hyundai Cuyahoga Falls responded on 08/09/2021 09:07 AM

Thank you for the kind words and 5 star rating!

Employees worked with
HP
HANK PREDICO
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