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GARY DESROSIERS

Braman Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(981 reviews)
62

Reviews of GARY DESROSIERS

BB
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Barbara B.
Miami, FL
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
service
Very well taken care of by the car adviser Gary Desories
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 07/26/2019 06:32 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
AB
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Alonso B.
Miami, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Great customer service and professional help.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 07/25/2019 11:51 AM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
ML
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Melissa L.
North Miami, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Gary made sure everything was taken cared of!!! I love going to him at Hyundai to take care my bat girl mobile!
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 07/24/2019 04:08 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
AT
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Alexis T.
Miami, FL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Gary is the best service advisor ever!!!!!
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 07/24/2019 04:08 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
CC
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Christina C.
Miami, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great & attentive service
Gary as usual was attentive and had my car ready in the allotted time.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 07/23/2019 12:51 PM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
LY
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Luis Y.
Miami, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai
Location, how well maintained service area is kept but most of all the service provided by G. Desrosiers
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 07/23/2019 06:10 AM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
AB
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Alfredo B.
Miami, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Services
The services provide for my car, exceed expectations. Gary, the services representative is the best, he represent how customer services is. Thank you very much.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 07/16/2019 03:03 PM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
Verified Customer
Miami, FL
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Braman Hyundai has a great service team. They go the extra mile to make sure everything is taken care of timely!
Thanks!
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 07/16/2019 06:39 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
CP
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Cecil P.
Homestead, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
A wonderful experience
Outstanding business
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 07/16/2019 06:39 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
JC
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Juan C.
Miami, FL
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Greta service, good time and quick delivery
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 07/10/2019 01:30 PM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
MP
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Melanie P.
Miami, FL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Gary was awesome!!
As soon as I arrived Gary helped me right away. I normally go to Doral to service my car. This was my first time at Braman. The wait was similar, however, Gary came to give me updates on the repairs on my car not once but TWO TIMES!!!!!
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 07/10/2019 11:38 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
CP
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Charles P.
Hollywood, FL
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Gary the Service Writter
Knowledgeable, professional, earns my trust
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 07/09/2019 05:58 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
MM
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Miguel M.
Miami Beach, FL
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Gary’s Awesome
Gary provided awesome service from start to finish and honestly the service at the maintenance center is the only thing that keeps me coming back because the sales side are liars and not ethical!
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 07/05/2019 06:59 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
Verified Customer
Opa Locka, FL
2015 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2019
verified customerVerified Customer
Category: Service
Amazing Service
Service at Braman has always been outstanding. The company truly does live up to its motto "No where else but Braman," countless times I have gone to other Hyundai dealers and they are no help at all, most don't even have something as simple as the correct tires for my vehicle. Braman has always given me what I needed at a reasonable price. From tires, to oil changes, rotations, body shop work, Braman Miami definitely is the preferred place to go to.
Recommended
Employees worked with
GD
GARY DESROSIERS
Verified Customer
Opa Locka, FL
2015 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2019
verified customerVerified Customer
Category: Service
Amazing Service
Service at Braman has always been outstanding. The company truly does live up to its motto "No where else but Braman," countless times I have gone to other Hyundai dealers and they are no help at all, most don't even have something as simple as the correct tires for my vehicle. Braman has always given me what I needed at a reasonable price. From tires, to oil changes, rotations, body shop work, Braman Miami definitely is the preferred place to go to.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/02/2019
Service Type: Maintenance
Category: Service
Time
The company has never given me a reason to doubt their amazing service until today. I waited for more than half an hour for my car when I was told 2 hours prior that it was ready. The maintenance crew has faulty internet connection and could not even located my car. I was told 3 times "your car is coming now" within a 30 minute time slot. The company has always been true to its standards and expectations but today I feel let down as a customer. I am hoping that my next visit will be more timely and professional.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 07/02/2019 01:40 PM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business. Thank you very much for reaching out about this. I am very sorry about the frustrating experience you endured on your most recent service visit. We could have done a better job of providing proactive communication and directly addressing your needs. We would like to offer you a complimentary oil change and tire rotation on your next service if you would like to re-rate us.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



 

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
EY
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Edith Y.
Miami, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service dept
We received excellent service. Gary was great, and I will definitely recommend him and your company!
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 07/01/2019 12:27 PM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
EC
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Edith C.
Miami, FL
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
This is the second time I bring my car for service, and Gary and his team have been very efficient and friendly throughout the process. I can’t be any happier with the outcome.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 06/27/2019 11:06 AM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
Verified Customer
Naples, FL
2009 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2019
verified customerVerified Customer
Category: Service
Great service
Love the experience
Recommended
Employees worked with
GD
GARY DESROSIERS
JC
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Juan C.
Miami Beach, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
This place is great because they are well organized and get the job done right.
This place is great because they are well organized and get the job done right.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 06/26/2019 04:52 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
YR
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Yoslaine R.
Miami, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome
Nice service, quick and fast
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 06/25/2019 04:04 PM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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