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GARY DESROSIERS

Braman Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(981 reviews)
62

Reviews of GARY DESROSIERS

NF
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Nancy F.
Weston, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Execellent
I am very happy with Gary who is always so very helpful, kind and he knows what he is talking about. Gary is one of the reasons I have my car serviced at Braman.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/26/2019 11:06 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
Verified Customer
FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Satisfied
I like the ease of coming in and having my services done on a timely manner. Gary, is my service advisor and he always explains things clearly on what my vehicle needs. Really happy.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/23/2019 10:04 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
Verified Customer
Miami, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and reliable
I went in without an appointment and was able to walk right in and talk to an advisor. The service was also done in a quick manner.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/23/2019 04:15 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
GG
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Graceleen G.
Miami, FL
2018 Hyundai Elantra Gt
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Gary was amazing!
Gary was great! Took really good care and was attentive the best part is I didn't actually wait the two hours he said I would!
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/22/2019 05:19 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
FM
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Fabrizio M.
Miami, FL
2019 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Place was ok.
Based on the short term issue I probably will not recommend this car to anyone. The plans to have a second car from Hyundai has completely change.
Not Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/21/2019 12:32 PM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
JA
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Johnny A.
Miami, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendliness and curiosity
They always listen .and never rude. That's a plus for me.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/21/2019 04:12 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
MB
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Monique B.
Bay Harbor Islands, FL
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Costumer services
V Ery good service .
Nicewaiting area
Z
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/20/2019 12:05 PM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
Verified Customer
Miami Beach, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
happy
service is always excellent. This time was no different
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/20/2019 11:58 AM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
NH
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Nicole H.
Miami Beach, FL
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service.
Gary with Hyundai is awesome! Thank you.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/16/2019 11:39 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
KT
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Katherine Elizabeth T.
Miami, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service, Gary is awesome!!
I always go to Gary because he is the best. Even if it’s a regular check or there’s and issue. Wonderful facility too now that the construction is done.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/16/2019 04:01 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
DS
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Danielle S.
Miami, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience
Excellent service, friendly service team, very communicative during entire process diagnosing and resolving issues with my vehicle.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/13/2019 06:39 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
Verified Customer
Miami, FL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Dept is very well run
Very efficient operation
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/12/2019 02:30 PM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
Verified Customer
Miami, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast, to the heart of the matter
There is no wasted time getting in and having the staff start the process of getting your car worked on. They are clearly motivated, engaged folks.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/09/2019 04:26 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
LC
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Lazara C.
Miami, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
GREAT SERVICE
Gary was great... thanks
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/07/2019 04:36 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
DB
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Doreen B.
Miami, FL
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Gary
Great service and always helpful and friendly
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/06/2019 12:46 PM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
NA
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Nancy A.
Miami, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai Service Review
As in the past when I have had my Sonata serviced at Braman, I have found its personnel to be helpful, courteous, professional, and polite. This was also the case during my most recent visit when I was assisted by Gary Derossier (I hope I spelled his name correctly- I don’t have his card currently with me).
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/06/2019 12:26 PM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
AW
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Angela W.
Miami, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Dedication to customer
Gary is very detailed and keep you up to date with what's going on with you vehicle
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/06/2019 11:09 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
JJ
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Jesus J.
Miami, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service
It was Sunday. I was afraid not to get the repaired my car but I was wrong. I received great attention by Gary and in less than 2 hours my car was checked, repaired and even serviced with excellence. Thank you, Braman Hyundai.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 07/31/2019 04:12 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
RE
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Rudy E.
Fort Lauderdale, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Gary!
Gary is awesome. Very friendly and I overall enjoy my interactions with him. He's attentive and gives great customer service.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 07/29/2019 12:46 PM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
JP
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Jocelyn P.
Miami, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Excellent
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 07/27/2019 05:09 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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