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CS

COREY SPOTTS

Kelly Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(389 reviews)
85

Reviews of COREY SPOTTS

MM
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M M.
Orwigsburg, PA
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service.
Several years ago I had some issues at this service center. Years later I returned to this dealership to purchase a vehicle and have had all my service and maintainence done there. Big difference....for the better. Scheduling is prompt, service done right and personnel very courteous and helpful.
Recommended
Corey S. from Kelly Hyundai responded on 09/23/2020 04:03 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We really appreciate you giving us a second chance, and we are please to hear your visit went well. We are grateful to have you as a customer and look forward to seeing you in the future.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
FM
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Francisco M.
Hegins, PA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very nice place to shop for a vehicle, very friendly, helpful people..
If anyone is looking to purchase a vehicle, let me say honestly, Freedom is the way to go, the service department and parts department and all other departments are great people, to them customers are first and they all demonstrate it all the time, thank you all, stay safe, keep up the good work....
Recommended
Corey S. from Kelly Hyundai responded on 09/14/2020 05:05 AM

Francisco,

Thank you for taking the time to complete our survey and the 5 star review! We are extremely grateful to have you as customer. It is always a pleasure having you at the shop with us. If there ever is anything I can do to help in the future, do not hesitate to let me know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
Verified Customer
Reading, PA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Fast and reliable
Recommended
STEPHEN C E. from Kelly Hyundai responded on 08/19/2020 10:52 AM

Thank you for the 5 star survey!

Your opinoin matters to us.
We are grateful for you and the time you spent with us.
We look forward to your next visit.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
CS
COREY SPOTTS
JM
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Jane M.
Reading, PA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Always helpful
Never have a problem with anyone at Freedom Hyundai. They don’t always have all the factory parts in and have to be ordered but the usually show up very quickly.
Recommended
Corey S. from Kelly Hyundai responded on 08/12/2020 10:23 AM

Hello

Thank you for taking the time to complete our survey and the 5 star review!

There are many things that go into controlling our parts inventory here at the dealership. Our parts team is constantly monitoring our on hand inventory and demand for every part that goes into each and every repair made at our facility. Our inventory is constantly changing to meet the demands of common repairs, but unfortunately there are still some repairs/ components that we don't have in stock.
None the less, we are extremely grateful to have you and your family as customers, and its always a pleasure having you guys here at the dealership with us.

If there ever is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
Verified Customer
Hamburg, PA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service is great
Corey is always super polite and Jody the technician was courteous and knowledgeable.
Recommended
Corey S. from Kelly Hyundai responded on 08/12/2020 04:27 AM

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the time you spent with us at the dealership and look forward to seeing you next time. If there is anything we can do to help, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
Verified Customer
Womelsdorf, PA
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service
Always great service at Freedom for all my Hyundai needs
Recommended
Corey S. from Kelly Hyundai responded on 08/03/2020 06:19 AM

Thank you for taking the time to complete our survey and the 5 star review! WE appreciate the positive feedback and are pleased to hear your visit went well. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
JB
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Jordan B.
Minersville, PA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and honest
Work is always done right by the Hyundai staff. Service department is honest about work needed or not.
Recommended
Corey S. from Kelly Hyundai responded on 07/31/2020 04:00 AM

Jordan,

Thank you for taking the time to complete our survey and the 5 star review! If there is ever anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
RW
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Ronald W.
New Ringgold, PA
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Service, like always!
I arrived for a routine oil change and the Technician found a issue with one of my tires,. It had a slow leak. Cory was the service adviser and we had a meeting with the technician to discuss options. A decision was made and proceeded as discussed. I was impressed by the customer focus that occurred, the professional atmosphere and the resulting speed to complete the work. All so simple if others would do same. Thanks guys.
Recommended
Corey S. from Kelly Hyundai responded on 07/21/2020 09:43 AM

Ron,

Thank you for taking the time to complete our survey and the 5 star review! We always look forward to having you here at the dealership with us. If there is ever anything we can do to help, please let us know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
RS
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Rhonda S.
Bernville, PA
2010 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service visit
I gave 5 stars but only 4 are showing up. The service department went out of their way to work on my car. Their accommodation to work on my car are greatly appreciated.
Recommended
Corey S. from Kelly Hyundai responded on 07/13/2020 05:13 AM

Rhonda,

Thank you for taking the time to complete our survey and the positive feedback. If there ever is anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
Verified Customer
Orwigsburg, PA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
Corey S. from Kelly Hyundai responded on 06/30/2020 11:15 AM

Thank you for taking the time to complete our survey and the 5 star review!
We appreciate the feedback and look forward to seeing you at your next visit.

Thanks again,
Freedom Hyundai

Employees worked with
CS
COREY SPOTTS
HD
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Harry D.
Auburn, PA
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Inspection service
Fast inspection and tire rotation service!
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/22/2020 09:49 AM

Thank you Harry for the 5 star survey!

We are thankful for your business and time.
We look forward to your next visit.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
CS
COREY SPOTTS
MW
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Michael W.
Bethel, PA
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Satisfaction
Like always, friendly and professional service. Because I have a high mileage car, they gave me maintenance suggestions to consider.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/18/2020 11:03 AM

Thank you Michael for the 5 star survey!

Thank you for your patronage and your valuable time with us.
We look forward to another opportunity to serve.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
CS
COREY SPOTTS
VS
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Vickie S.
Blandon, PA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast Service!
I had my first oil change on Saturday. This is something I never look forward to. But this time I was very impressed. They got me in and out in know time. Very happy we the fast customer service. Thanks Freedom Hyundai in Hamburg!!
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/17/2020 04:19 AM

Thank you Vickie for the 5 star survey and the kind words!

We are very happy to you and your business with us.
We look forward to your next visit.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
CS
COREY SPOTTS
MM
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Marchell M.
Temple, PA
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Very pleasant
Recommended
Corey S. from Kelly Hyundai responded on 06/15/2020 05:07 AM

Thank you for taking the time to complete our survey and the 5 star review! We are glad to hear your visit with us went well, and we look forward to the seeing you at your next service visit. If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
MP
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Mia P.
Sinking Spring, PA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2012 Sonata service
I appreciate the time my service advisor took to discuss the brake service that was done on my Sonata. He also mentioned what needed to be done on the rear brakes since I only had the front brakes serviced.
Recommended
Corey S. from Kelly Hyundai responded on 06/09/2020 12:30 PM

Thank you for taking the time to complete our survey and the 5 star review! We are glad to hear your visit went well, and your repairs were explained in detail! If there is anything we can ever do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
Verified Customer
Mohrsville, PA
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Convenient & Quick
Freedom Hyundai makes the process of scheduling service quick and easy. I schedule my service using the website and drop my car off the night before. They call me the next morning when it is ready for pickup. Convenient & Quick. Thank you.
Recommended
Corey S. from Kelly Hyundai responded on 06/09/2020 08:26 AM

Thank you for taking the time to complete our survey and the 5 star review! It is our goal to make service your vehicles as quick and painless as possible!  If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
Verified Customer
Tamaqua, PA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
No comment at this time
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/06/2020 05:00 AM

Thank you for the 5 star survey!

We are so thankful for your business as well as the time you spend with us.
We look forward to another opportunity to serve.

Have an awesome weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
CS
COREY SPOTTS
Verified Customer
Hamburg, PA
2019 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Stormy Weather
The service was fine. The personnel at the dealer are always courteous and professional. My only complaint is that they parked my vehicle in the lot and left the driver's side window open. Naturally we has a torrential thunderstorm and the interior was soaked. I work for a truck repair facility and it is our policy to always close windows and lock the trucks when that are in our custody on our property. That might be a good policy for Freedom Hyundai to adopt.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/06/2020 04:40 AM

Thank you for taking the time to fill out our survey!

Your opinion is very important to us.
Our service advisor (Corey), feels very bad about leaving your window open.
This was a first for him.
It is our policy to have all windows closed when parked on our lot.

Please give us another opportunity to regain your trust as well as exceed your expectations.
We are grateful for your business and the time you spent with us.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
CS
COREY SPOTTS
AK
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Anthony K.
Pottsville, PA
2013 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service, not long waiting.
My car was taken in on time. Car was serviced, and returned to me in a reasonable time
Recommended
Corey S. from Kelly Hyundai responded on 06/02/2020 05:00 AM

Thank you for taking the time to complete our survey and the 5 star review! Servicing our customers vehicle in the most time efficient way possible is always a top priority for us. We do our best to get your vehicle in the shop and back out onto the road as quickly as possible.
If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
MG
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Michael G.
Hamburg, PA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Service was done as requested even fixed a few issues not known to me.
Recommended
Corey S. from Kelly Hyundai responded on 06/01/2020 05:17 AM

Mr Gottschall,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and your continued service here with us! If there is ever anything we can do to help, please do not hesitate to let us know.

Thanks again,
Corey
 

Employees worked with
CS
COREY SPOTTS
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