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SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Christian Hanson
CH

Christian Hanson

Service Advisor
Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(485 reviews)
79

Reviews of Christian Hanson

DD
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DOUGLAS D.
Post Falls, ID
Ford Escape
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/07/2018
verified customerVerified Customer
Category: Service
Good service
Very satisfied
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
KL
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KEVIN L.
Harrison, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2018
verified customerVerified Customer
Category: Service
Honest, High Quality Service
Took my truck in for the first time to Parker. They were very upfront with the inspection process, their findings and recommendations. Would highly recommend the service department to others.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
JM
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JERRY M.
Rathdrum, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2018
verified customerVerified Customer
Category: Service
Friendly courteous service
Christian, Trevor, and Rachael were the best. A real pleasure getting my vehicle fixed
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
RF
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RICK F.
Post Falls, ID
Ford Fusion
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/04/2018
verified customerVerified Customer
Category: Service
Quality work
Good Job, Nice people.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
JH
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JAMES H.
Coeur D'Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2018
verified customerVerified Customer
Category: Service
1st time at Parker Ford service center.
The service staff was very friendly and helpful!! I was an add on for service and they treated me like I was very important. It was a small job and they treated it like it was important. Christian was especially helpful and took time with me. Will be back again.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
DM
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DUSTIN M.
Coeur D Alene, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2018
verified customerVerified Customer
Category: Service
Great Service
Very fast!
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
TP
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THOMAS P.
Hayden, ID
Ford Super Duty F-350 SRW
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/29/2018
verified customerVerified Customer
Category: Service
Scheduled my 3 rd appointment
Christian Hanson was very professional and aware of my time issues.
3 hours at dealership service Dept and check engine light back on an hour after I left shop.
Maybe mechanics need to focus on one vehicle at a time instead of 20. More productive in the long run.
Not Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
LD
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Leann D.
Desmet, ID
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2018
verified customerVerified Customer
Category: Service
Emergency service
Check engine light came on. I was 60 miles from home. They worked me into the schedule and changed the thermostat that had quit functioning. They were polite and courteous.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
JS
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JOSH S.
Spirit Lake, ID
Ford Flex
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2018
verified customerVerified Customer
Category: Service
Excellent, professional service!
Having experienced communication difficulties with Parker in the past I was hesitant to take my Ford in for a recall. However, they amazed me for excelling at communicating through every step of the process and definitely over-delivered! Based on that, I definitely recommend them, great service and they do great work!
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
RI
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RICHARD I.
Coeur D Alene, ID
Ford C-Max Energi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2018
verified customerVerified Customer
Category: Service
Survey of Parker Ford eork
Excellent customer service and work performed on our vehicle.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
JC
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JOSHUA C.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2018
verified customerVerified Customer
Category: Service
Fantastic service
Christian kept me updated step by step. He even stayed one hour after close to get the job done. Awesome staff and great mechanics. Would recommend anyone to bring their vehicle here
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
RM
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RAYMOND M.
Post Falls, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2018
verified customerVerified Customer
Category: Service
Great Service Dept
Very helpful and answered all questions.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
RK
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RODNEY K.
Priest River, ID
Ford Excursion
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/23/2018
verified customerVerified Customer
Category: Service
three trips into shop in less than 24 hours
Charged more than quoted because quote was for repairs not diagnostics. Then something broke that is involved in repairs but not recommended to replace so I had to pay for that, but you paid the labor so that's fair right? (sarcasm) but no offer of time lost for the three trips or for my time in your lobby. Also on the third trip the Service Manager did a double take when he saw me (so obviously recognized me even if he couldn't place name-which I understand) but did not to my knowledge check to see why i was back or verify everything was ok. makes for an overall "I'm not important to management" feeling. Christian was great and the staff I did talk to was pleasant as always. I feel the extra trips could have been prevented. My vehicle was onsite more than 24 hours after completion, more than sufficient time for a test drive. The third trip could totally have been avoided by taking an extra 15 minutes to bleed the brakes properly. I understand he was on OT but do the job right.
Not Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
DR
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DIANNA R.
Sagle, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2018
verified customerVerified Customer
Category: Service
Consistently great
The customer service is consistently great at Parker Ford. You see, I am in a lot of different Ford dealerships getting my oil changed while traveling throughout the year (13 western states and western Canada) and I’m proud to say “my” North Idaho one is first rate.
You all should be proud. I am.
Thank you.
~Dianna
Sandpoint, Idaho
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
NI
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NICOLE I.
Post Falls, ID
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2018
verified customerVerified Customer
Category: Service
electric issues
found the source of my problem with the 2013 ford fusion hybrid
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
CK
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CASEY K.
Hayden, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2018
verified customerVerified Customer
Category: Service
Wonderful
Service department was friendly and helpful.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
JS
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JAN S.
Hayden, ID
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2018
verified customerVerified Customer
Category: Service
Pleased, as always..........
Christian was so friendly and reassuring.
He gave me good advice. I feel as though I can trust him.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
JR
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JEREMY R.
Hayden, ID
GMC Yukon
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/24/2018
verified customerVerified Customer
Category: Service
Kept me informed and did what they said they would
Good customer service.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
RW
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ROBERT W.
Coeur D Alene, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2018
verified customerVerified Customer
Category: Service
Service
Job well done!
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
CC
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CLIFF C.
Hayden, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2018
verified customerVerified Customer
Category: Service
Employees Show Respect to Their Customers
Employees are very courteous to the customers. Christian made the effort to contact my warranty company to determine coverage. He also called me back to clarify details to help find the root cause of the problem. He did a thorough job of explaining the charges. Great folks in the service department!
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
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