Verified CustomerAnonymous, thank you for the great review! We're so that we were able to take care of your needs on your Fusion! I'll make sure to pass your kind words along to Christian! We're so thankful that you gave Ford another chance and are grateful for your choosing to do business with us! We look forward to serving you again in the future!
Verified CustomerMichael, thank you for the incredible review! We will make sure to pass along your kudos to Christian! We're grateful for your recommendation and look forward to serving you again in the future! Thank you for choosing Mike White Ford!
Verified CustomerGregg, thank you for the fantastic review! We're glad that your F150 service went so well! We will make sure to pass along your kind words to Christian! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerBrandi, thank you for the fantastic review. We're so glad that you had such a good experience with Mike and Christian! I'll make sure to pass along your kind words to both! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerRebecca, thank you for the lovely review. 13 years of service is very impressive and we appreciate you! We will make sure to pass along your kind kudos to all of our team members that you mentioned! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerJoanne, thank you for the thorough review. We apologize for the initial mishap and thank you for your understanding on the matter. Our goal is always to provide the highest level of service and we've had conversations with our technicians at every level about quality control. Thank you for giving us the opportunity to fix our mistake, we hope that you will give us the opportunity to earn your trust back again when you next need service.
Verified CustomerAnonymous, thank you for the excellent review! We're so glad that you enjoy our team members and had a great experience! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerAnonymous, thank you for the good review. We apologize that it took longer than anticipated to get your truck back on the road. We have done our utmost to try and make sure that your issue is permanently solved and truly hope that it is. We will make sure to pass along your review to FMC. Thank you for choosing Mike White Ford! We hope to serve you again in the future - but hopefully not sooner than your next oil change!
Verified CustomerBruce, thank you for the excellent review. We're glad that we were able to get your warranty work done quickly and effectively. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerJennifer, thank you for the kind review. We're so glad that you had a positive experience and it sounds like it wasn't the first good experience that you've had here. Thank you for choosing Mike White Ford! We look forward to serving you again on your next visit!
Verified CustomerDaniel, thank you for the honest review. We're so sorry about the key download issue and appreciate your patience in the matter. We're glad that we were able to get you taken care of. We will make sure to pass your kind words along to Christian. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerDaniel, thank you for the great review! Your service needs and repair problems are important to us! It's our goal to take excellent care of you and your vehicle and it's what we work towards daily. Thank you for giving us the opportunity to serve you and choosing Mike White Ford!
Verified CustomerJeffrey, thank you for the honest review. We're so sorry for the fluid issue and thank you for giving us the opportunity to solve it as soon as it was noticed. We strive for excellent service across the board. Thank you for choosing Mike White Ford. We look forward to serving you and your F-350 again in the future.
Verified CustomerNeal, thank you for the fantastic review! We're so glad that you had a 5 star experience with your service and that you enjoyed our waiting room! We're very proud of it! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerCharles, thank you for the great review! We're so glad that we were able to take care of your recall on time! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerJohn, thank you for the excellent review! We're so glad that you had such a great experience in service! We're sorry about the wifi situation! Usually our wifi is pretty good but sometimes when we've got a lot of people on the bandwidth, it can get pretty slow. We'll make sure to let IT know to see if there is anything they can do. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerRegina, thank you for the great review! We're so glad that you found your service experience to be pleasant and personalized! We'll be sure to pass along your thanks to Christian! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerSteven, before anything else I do want to apologize for your experience and I want to address your concerns. We apologize regarding the miscommunication of the oil change. Ed is our Service Manager and his offer for the oil change still stands. Making sure that our customers are taken care of is our priority and we do want to make this right for you.
Mike reads every single review, as does the rest of our management team. I can assure you that the whole team cares and takes reviews very seriously. We need to know where our areas of improvement are and customer input is critical to that. Our goal isn't to compare ourselves to Addis, Parker or any other dealer. We want to stand strongly on our own merits.
Your frustration is understandable and we're disappointed that we contributed in any way. We take your words to heart and stand behind our offer to schedule the oil change at your convenience. Feel free to call us at (208) 664-9211 when it is convenient for you. We want to show you a true 5 star service experience.
Verified CustomerAnonymous, thank you for the fantastic review. We're so glad that you've had great service here and we appreciate the recommendations. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Verified CustomerMary & Bucky, thank you for the great review! We're so glad that we were able to take care of your problems and that you enjoyed our service department! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
