Thomas, thank you for the great review! We're so glad that you enjoyed your experience serving your Ranger with us! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Anonymous, thank you for the good review! We're so glad that you enjoyed working with our service department to get your issues taken care of! We're always looking to improve and would love to know how to turn your 4 star experience into a 5 star experience! When you have a moment, please either call me at (208) 664-9211 or send me an email at marketing@mikewhitefordcda.com Thanks! - Haley
John, thank you for the excellent review! We're so glad that you love your new Expedition Max! They're incredible vehicles! We look forward towards serving you and the redemption of your remaining 78,580 minutes but know that we'll always have more if you need it! Thank you for choosing Mike White Ford!
Joseph, thank you for the pleasant review! To be called the most efficient service experience that someone has ever had - that is high praise and something that we don't take lightly. Thank you for choosing Mike White Ford! We look forward to serving you and your Escape again in the future
George, thank you for the fantastic review. We thank you on behalf of all three departments for your kind words and we will make sure to let Christian know as well! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Jerry, thank you for the 5 star review. We're glad to hear that you've experienced excellent service and follow through! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Davin, thank you for the great review! Finding out that there is something wrong with your vehicle besides the reason you brought it in is never fun. But we're so glad that Christian and the service team were able to get you taken care of! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
John, we want to apologize for the shuttle delay. We normally have customers waiting for no longer than 15 minutes on shuttle rides. Your wait was a very unusual occurrence but that doesn't make it okay by any means.
We have dozens of staff members that are happy to give rides if we know that there are any time sensitive matters. We apologize for the lack of communication.
We simply don't have the volume of customer requiring rides to sustain two full time drivers quite yet, but we're hoping to add another in the long term. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Bruce, thank you for the 5 star review! We agree - Scotty is the best! We'll make sure to pass your kind words along to him! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Anonymous, thank you for the excellent review! We work very hard on our customer service and our professionalism so it's really nice to hear that it's being seen! Thank you for choosing Mike White Ford! We look forward to serving you and your F150 again in the future!
Anonymous, thank you for taking our phone call so that we could discuss your situation. We're glad that we're in the process of working with you and looking forward to reaching a solution that will help begin to earn your trust. We thank you for choosing Mike White Ford.
Larry, thank you for the 5 star review! We're so glad that you enjoyed our waiting area! We're very proud of it! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Larry, thank you for the excellent review! We will make sure to pass along your kind words to both Christian and his manager! Thank you for choosing Mike White Ford! We look forward to serving you again in the future.
Raymond, thank you for the 4 star review! We're very sorry that you weren't brought your vehicle upon completion of service! We will make sure to have a discussion with our team as to how to avoid this situation in the future! Thank you for choosing Mike White Ford! We look forward to serving you again in the future.
Merle, thank you for the great review! We'll make sure to pass your kudos along to the service writer that worked with you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Kirk, thank you for the kind review! We're so glad that we were able to take care of your recall inspection and get you back on the road safely and quickly! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Robert, thank you for the 5 star review! We're so glad that we were able to take care of your needs! Thank you for choosing Mike White Ford! We look forward to serving you and your 2019 F250 again in the future!
John, thank you for the excellent review! We're so glad that not only was this visit pleasant, it sounds like that's been your experience multiple times. We're very proud of that and thankful that you chose Mike White Ford! We look forward to serving you again!