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SureCritic / Hyundai Dealer / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

Reviews of CHRISTOPHER BRUNK DEEN

TD
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THOMAS D.
Wilmington, NC
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
people courteous,polite, and informative
service person was very polite, informative, helpful and friendly.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 07/08/2014 05:20 AM

Thank you for sharing your feedback!! We look forward to seeing you on your next scheduled service interval.

Best Regards,
Phillina Jacobs
Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
JL
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JAMES L.
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
very efficient and thorough
chris does a great job
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 07/08/2014 05:17 AM

Thank you taking time to share your feeback!! We appreciate your business.

Best Regards,
Phillina Jacobs
Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
MS
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MICHAEL S.
Southport, NC
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Chris Deen,service advisor, did a great job of getting my car scheduled and back to me very quickly. He was very cooperative and explained the cost and what they were doing up front. I really appreciated his help.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 06/26/2014 06:30 AM

Thank you so much! All of us at Parkway of Wilmington are plese that you had a great and worry free service visit.  We look forward to seeing you at your next scheduled service interval.

Best Regards,
Phillina Jacobs
Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
RR
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RONALD R.
Myrtle Beach, SC
2012 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
superb Equus service representative
Chris Deen has been very very responsive even though we did not purchase our car from the dealer. Excellent follow up with our concerns and we purchased our car in California
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 06/05/2014 07:07 AM

Thank you for taking time to share your feedback.  All of us at Parkway of Wilmington appreciate your business.

Best Regards,
Phillina Jacobs
Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
CE
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CELIA E.
2009 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
nice waiting area
I didn't pick up the car, my son did. I cannot comment on it but I'm usually satisfied with the service.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 06/05/2014 07:36 AM

We appreciate you taking time to share your feedback; we look forward to seeing you on your next service interval.

Best Regards,
Phillina Jacobs
Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
TF
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THOMAS F.
Wilmington, NC
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Dealership goes out of it's way to provide a great service experience.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 06/05/2014 07:39 AM

Thank you so much! All of us at Parkway of Wilmington are pleased that you had a great and worry free service visit.  We look forward to seeing you at your next service interval.

Best Regards,
Phillina Jacobs
Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
GR
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GERALD R.
Southport, NC
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
People
Helpful fun visit
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 05/16/2014 08:51 AM

Thank you so much!  All of us at Parkway Of Wilmington are pleased that you had a great and worry free service visit. 

Best Regards,
Phillina Jacobs
Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
TH
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TOM H.
North Myrtle Beach, SC
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
SERVICE
GREAT SERVICE, WAS IN AND OUT ON TIME EVERY TIME.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 05/16/2014 09:05 AM

Thank you for taking time to share your feedback!! We appreciate your business and look forward to seeing you at your next service interval.

Best Regards,
Phillina Jacobs
Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
JC
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JOHN C.
Sunset Beach, NC
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
"GREAT"
The best dealer I ever been to.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 05/16/2014 09:09 AM

Thank you so much for sharing your feedback with us!!  We are pleased that you had a great and worry free service visit.

Best Regards,
Phillina Jacobs
Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
CS
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CHARLOTTE S.
2005 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people... especially Chris, my service rep.
I do not take my car anywhere else for service of any kind. I do not what I would do if I did not have the capable service of Parkway.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 05/16/2014 09:11 AM

Thank you Ms. Spain for sharing your feedback!! We appreciate your business and look forward to seeing you at your next service interval.

Best Regards,
Phillina Jacobs
Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
WH
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WILLIAM H.
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Service
The entire maintenance staff goes above and beyond to ensure good customer service.
Recommended
Employees worked with
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CHRISTOPHER BRUNK DEEN
TD
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TERRI D.
Holly Ridge, NC
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Great dealership! Great service!
Always helpful, honest and friendly.
Recommended
Employees worked with
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CHRISTOPHER BRUNK DEEN
SA
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SHERRI A.
2013 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/13/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change was badly done
Went for 1st scheduled maintenance. Oil filter was not sealed properly and oil was overfilled. Found a chassis with oil sprayed on it 2 days after service and oil on the floor of my garage. Went back in, spent 2 hrs of my time on my day off having them correct this. They said they replaced oil filter again and refilled the oil and cleaned off all oil spray on chassis, etc. I don't know that I will ever use them again for maintenance. Made 6 phone calls trying to get up with SM before writing a poor review. I had no more time trying to get up with this person, so here's the review.
Not Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 03/13/2014 07:03 AM

Hello,

Thank you for taking time out of your schedule to leave your feedback.  I apologize we didn't speak again, when I called you you were tied up at the moment and I was awaiting your call back as your requested to do.  I wasn't aware that you returned the call; I didn't recieve a voicemail. 

When I called you, I was going to inform you that we are not in the business of not properly maintaining our customers vehicles.  I have releaved the mechanic of his duties that performed the inital oil change.  The technician that performed the work on Saturday told me everything that he saw with your car;once again I do apologize for the intial technician overfilling the oil and didn't clean the belly pan under the car. I would like to speak with you again; please call or email me at your convience.

I look forward to hearing from you soon.

Regards,
Phillina Jacobs
Service Manager
pjacobs@parkwaysales-service.com

Employees worked with
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CHRISTOPHER BRUNK DEEN
TF
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THOMAS F.
Southport, NC
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honesty with customers
Great service, customer appreciation and honesty with customers.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 03/13/2014 07:12 AM

Hello,
Thank you for taking time out of your busy schedule to give us your feedback.  We appreciate your business.

Regards,
Phillina Jacobs
Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
FM
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FRANK M.
Calabash, NC
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and attitude
And much better than Hyundai Myrtle Beach
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 03/13/2014 07:18 AM

Thank you for taking time to share your feedback with us; we really appreciate your business.

 

Best Regards,

Phillina Jacobs

Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
RS
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ROGER S.
Southport, NC
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
nice people, quality cars
friendly people selling quality cars
Recommended
Employees worked with
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CHRISTOPHER BRUNK DEEN
GS
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GAY S.
Southport, NC
2012 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Attention to detail, honesty, knowledge, price
Without question we highly recommend Parkway Hyundai of Wilmington as the #1 Dealer to purchase from. Nothing is left to question and the service depart is top drawer as well as the workers.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 01/30/2014 12:40 PM

Thank you for taking the time to share your feedback; we really appreciate your business.

 

Best Regards,

Phillina Jacobs

Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
EP
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EDWARD P.
Southport, NC
2010 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding Service
Completely satisfied with the quality of the service and my service advisor.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 12/12/2013 08:45 AM

Thank you for taking the time to share your feedback with us; we truly appreciate your business.

Regards,
Phillina Jacobs
Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
SJ
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SHEILA J.
Wilmington, NC
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2013
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service and staff
Excellent
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 01/30/2014 12:13 PM

Hi Ms. James,
Thank you for taking time to share your feedback; we appreciate your business.

Best Regards,
Phillina Jacobs
Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
DC
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DASHAYNA C.
Wilmington, NC
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
Old Fashioned Customer Service
There are no perfect experiences, but staff made sure to provide an excellence experience by being attentive to needs and up front and friendly about Needed services.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 10/31/2013 07:00 AM

Thank you for sharing your feedback with us and other consumers.  We appreciate your business!

 

Best Regards,

Phillina Jacobs

Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
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