Business Solutions
SureCritic / Hyundai Dealer / Murdock Hyundai Lindon / BRETE ARNOLD
BA

BRETE ARNOLD

Murdock Hyundai Lindon
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(505 reviews)
83

Reviews of BRETE ARNOLD

Verified Customer
Cedar Hills, UT
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
People
Helpful
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 07/13/2019 08:35 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
Verified Customer
Springville, UT
2019 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Had my car checked out recently and due to the fact that it was the end of the day on a Friday he service schedule was pretty backed up. They sent me home in a Lyft and when my car was ready the sent another one out to pick me up!
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 07/13/2019 08:34 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
ML
gravatar
Moe L.
Alpine, UT
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A/C Repair
The Murdock Hyundai service department has always been super professional and accommodating whenever I've gone in for repairs or check-ups. They are very communicative and informative on everything that's taking place on my car and have really gone out of their way to "soften" the costs involved for any repair - particularly the more costly ones. I'm very pleased with them overall!
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 07/10/2019 03:11 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
CG
gravatar
Colleen G.
Lehi, UT
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Always aims to please.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 07/06/2019 10:58 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
GP
gravatar
Gavin P.
Orem, UT
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Brete, was very kind and kept me updated the whole time they were working on the car. They even washed and dried my car for me!
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 07/06/2019 10:58 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
EJ
gravatar
Eric J.
Orem, UT
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My opinion.
The people, the service and the service coupons that I get from them.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/28/2019 04:15 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
LG
gravatar
Lindsay G.
Springville, UT
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Above and beyond
Brette did an amazing job gettin the very beginning making sure my kids and I were taken care of while my car was checked after finding out the bad news with my engine she arranged everything to get me and my kids home and to get a rental car. She checked in several times throughout the process and continually tried to make sure there wasn't more that she could do. I will be very hard pressed to go anywhere but there because of the amazing treatment I recieved.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/25/2019 06:35 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
BH
gravatar
Breeann H.
Eagle Mountain, UT
2015 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Everyone was nice and informative
Everyone in the service department was so nice and helpful.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/21/2019 03:27 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
Verified Customer
Orem, UT
2015 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good job
Service advisor was great.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/19/2019 03:30 PM

Thanks for the review. We do our best each day to make every guest's visit a 5 Star experience. Hopefully, we can “up our game” the next time you are in to see us and we could earn a 5 Star review from you. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
Verified Customer
Orem, UT
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Brete did an outstanding job
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/19/2019 03:30 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
JJ
gravatar
Judith J.
Orem, UT
2003 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Overall pleased.
Staff very apologetic about small mishaps. We had a good laugh!
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/17/2019 06:47 PM

Hi Judith,
Thanks for taking the time to fill out our survey!  We appreciate the feedback and are glad to hear that you were taken care of.  We hope to take care of your vehicle again in the future, this time with fewer mishaps! 
-Shawn Miller, Service Manager

Employees worked with
BA
BRETE ARNOLD
LS
gravatar
Loren S.
Lehi, UT
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Serv
Excellent quick service.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/17/2019 06:51 PM

Hi Loren,
We're so glad to hear that your last visit with us was short and sweet!  Thanks for taking the time to fill out this survey, and we look forward to seeing you again for any future service your vehicle may need.
-Shawn Miller, Service Manager

Employees worked with
BA
BRETE ARNOLD
MB
gravatar
Mark B.
Orem, UT
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
EXCELLENT STAFF AND SERVICE!!!!
From purchasing a car to my most recent service experience, Murdock Hyundai has always maintained a consistent top notch professional, friendly, and very helpful experience. I usually don't feel comfortable recommending dealers to my friends because it always seems to come back and bite me. However Murdock Hyundai is definitely the exception to my "rule of thumb".
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/08/2019 02:12 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
Verified Customer
Lehi, UT
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Brete Arnold - Best Service Advisor
Go see Brete. She’s the best.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/07/2019 07:33 PM

Dear Guest,
Thank you for being willing to respond to our survey!  We're always to glad to hear that you had a good experience with us, and we're happy to hear that Brete took good care of you.  Have an excellent day!
-Shawn Miller, Service Manager

Employees worked with
BA
BRETE ARNOLD
BJ
gravatar
Benjamin J.
Provo, UT
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
They took the time to explain the services and recommendations. The service was prompt and well done.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/05/2019 04:32 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
BG
gravatar
Bobbi G.
Vernal, UT
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great dealership!
I drop off the car, service is recommended but I don't feel like I'm being pushed, service done quickly. I've had a great experience with Murdock Hyundai Lindon.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/03/2019 06:49 AM

Bobbi,

Thanks for your review! I'm so glad to hear that you had a good experience with our service department. We hope to see you again in the future for your regular maintenance!

Shawn Miller, Service Manager

Employees worked with
BA
BRETE ARNOLD
DL
gravatar
Deborah L.
Orem, UT
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
My service was great. Brete is always outstanding to work with.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/01/2019 10:28 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller
Service Manager

Employees worked with
BA
BRETE ARNOLD
ER
gravatar
Earl R.
Pleasant Grove, UT
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good visit
Everything was done on time as promised
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/01/2019 10:32 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
DF
gravatar
Dallin F.
Provo, UT
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
J
H
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/01/2019 10:48 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
KL
gravatar
Krystle L.
UT
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Accommodating
When I was there Brete took the best care of me. She was very friendly and cared about my experience. The only thing I wasn’t happy about was when I checked out to pay when picking up my car. Nobody communicated the car mats I asked to purchase that were supposed to be in my car. When I got there I had to wait a little while and wait for my car to be cleaned instead of having it done.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 05/29/2019 05:35 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.