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Alan Grana

Sales Consultant
Overall Rating
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(10 reviews)
60

RE
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RAMON E.
Teaneck, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Financing a luxury Suv Aston Martin Dbx
The most important quality of this dealership is service. My sales agent, Alan has not only been a gentleman but he always stayed positive and he knew that I would get approved for my dream luxury car because their finance team is resilient and persistent. Doesn't matter if the dealer has the car.
What matters is getting funding for tat vehicle. Park Place will make it happen.
Ryan V., General Manager from Park Place LTD responded on 01/27/2025 04:52 PM

Ramon, we appreciate your feedback regarding your experience at our dealership. It's encouraging to hear that our focus on service had such a positive impact on your journey, especially with Alan and our finance team working diligently to ensure you could secure your dream luxury car. Your insights highlight the importance of persistence and support in the vehicle purchasing process, and we are committed to providing that level of service to all our customers. Thank you for choosing Park Place LTD; we value your business and your confidence in us.

Ryan Vanderwel
General Manager
Employees worked with

CJ
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Carter J.
Encino, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2024
10
Category: Sales
Smooth And Easy Deal
Messaged them saying I was cash ready to purchase one of their Bentley's and got the deal done within 48 hours. Was very smooth and easy to work with as well as had someone handle transportation for me same day
Ryan V., General Manager from Park Place LTD responded on 11/18/2024 03:41 PM

Carter, we appreciate you sharing your experience with us. It is fantastic to hear that the purchasing process for your Bentley was smooth and efficient. We strive to provide exceptional service, and it is pleasing to know that our team met your expectations in handling the details, including transportation. Your feedback is invaluable, and we look forward to serving you again in the future.

Ryan Vanderwel
General Manager
Employees worked with

TH
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THOMAS H.
Spanaway, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2024
verified customerVerified Customer
10
I had an excellent experience with Park Place and would highly recommend taking a look if looking for a high end vehicle
Alan was very helpful friendly was nice to work with
Ryan V., General Manager from Park Place LTD responded on 07/17/2024 03:46 PM

Thomas, we're thrilled to hear that Alan provided you with helpful and friendly service. We aim to make every customer's experience a positive one, and it's great to know that Alan made your visit enjoyable. Thank you for choosing Park Place LTD!

Ryan Vanderwel
General Manager
Employees worked with

GJ
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GABRIEL J.
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2024
verified customerVerified Customer
10
Professional and expedient
Came over on the ferry and was picked up by the dealership and driven to the lot. After a short wait I signed some paperwork and was out the door. These gents are highly organized and professional.
Ryan V., General Manager from Park Place LTD responded on 05/02/2024 01:49 PM

Thank you for taking the time to share your experience, Gabriel! We're delighted to hear that our team provided you with organized and professional service. It's always our aim to make the purchasing process as smooth and enjoyable as possible. We hope you're enjoying your new vehicle and look forward to welcoming you back in the future!

Ryan Vanderwel
General Manager

DL
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DEBORAH L.
Kirkland, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2023
verified customerVerified Customer
10
Alan at Park Place
Alan was awesome. So easy to work with! Knowledgeable, friendly, easy going… took care of me and made it happen so I could drive off the lot with my Porsche Carrera! I’m so happy.
Ryan V., General Manager from Park Place LTD responded on 03/22/2023 05:44 PM

Thank you so much for your kind words, Deborah! We are so glad that Alan was able to make your experience with us a positive one. We are thrilled that you are now driving off the lot with your Porsche Carrera!

Employees worked with

Verified Customer
Seattle, WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/21/2023
verified customerVerified Customer
4
Disappointed
Purchase the GL 450 with the impression of having a great deal and out really disappointing the stuff was incredible. Customer service was great less than 20 minutes after driving the car I get a check engine light and talk to the agent essay is Ozzie is so therefore I am responsible for everything and it is not.

Verified Customer
Richland, WA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/30/2022
verified customerVerified Customer
1
Should have walked away
After traveling 4 hrs for an appt at 9am, waiting over three hrs to see the car after the 9am appt, then the car not being detailed, just quickly washed, every question taking the sales guy 45 min to answer, waiting all day to get the deal final and then the loaner car getting a flat and waiting 6 hrs for a tow truck this could not have been a worse car buying experience given is was $150K car. I should have not been so stupid and walked away after the original appt was not kept.
Still finding issues with the car that should have been found/documented/fixed when the dealer kept it for an additional 2 weeks.
Employees worked with

JS
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JAMES S.
Bothell, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2022
verified customerVerified Customer
10
True professionals and great service
Alan did a great job getting things together for a quick smooth transaction. Was very helpful and followed through well. I came back two weeks later and bought another vehicle he took such good care of me
Ryan V., General Manager from Park Place LTD responded on 06/10/2022 01:19 PM

James, we strive to provide a smooth and enjoyable process every time, and love to hear that you have received that level of professionalism during both of your visits. Thank you for your loyalty and congratulations on your new vehicles!

Ryan Vanderwel
General Manager
Employees worked with

Verified Customer
Reno, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2022
verified customerVerified Customer
10
Bought a Panemera / traded a GLC43
Bought a 2017 Panamera Turbo. Pricing was a couple of grand above KBB pricing, which seemed fair. Park Place offered me at least two grand above KBB for my trade-in, so pricing was great. The deal was done remotely and very easy. When I went to pick up car the whole deal took less than 20 minutes. Car is fantastic.
Ryan V., General Manager from Park Place LTD responded on 05/30/2022 02:47 PM

Congratulations on your new vehicle! We are thrilled that you are satisfied with your purchase and your overall experience. It is always a pleasure to serve you.

Ryan Vanderwel
General Manager
Employees worked with

SC
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STEVEN C.
Bellevue, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2022
verified customerVerified Customer
9
Great buying experience
I was impressed by the no pressure informative approach.
Ryan V., General Manager from Park Place LTD responded on 02/14/2022 03:30 PM

Steven, thank you for visiting and sharing this great feedback. We love hearing that you had a great buying experience. Congratulations on your new vehicle! 

Ryan Vanderwel
General Manager
Employees worked with
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