Personable, knowledgeable and on the ball, Charley treated me with respect without being phony. I rec
ommend working with him if you are shopping for a KIA.
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I was experiencing car trouble and I couldn’t afford to wait til another day to fix my car. Dewayne w
as absolutely accommodating to my urgency. I did not wait long at all before I was giving a working vehicle. It’s amazing how someone can work so diligently to fix your car problems as if they have known you for years. Fantastic customer service. Friendly conversation. I will definitely return.
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Normally I'm very happy with the service department. Today not so much. I had an appointment to get t
he rear end of my 2022 Honda Accord Sport checked out because when I had the tires rotated I was told the tire wear was abnormal in the back tires. The person I spoke with must have been having a bad day because they were rude with a bad attitude. They told me I should have had an alinement every 15,000 thousand miles. Like I was supposed to automatically know that. That would cost me 140 something dollars and to check the suspension it would have to put on the dianostic thing for another 200 hundred dollars. So much for buying a new car that's supposed to have a warranty. At that point I just said nevermind and left. I'll find someone else to see if my car is safe to drive. I hope that service person has a better day tomorrow.
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Very pleased with the friendliness of the staff service department was great. I love the fact that th
ey send you a video of their work. You guys do a great job.
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